Online Lending

C-level Credit Exec Leaves Lending Club for Affirm

September 21, 2017
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Lending Club’s Chief Credit Officer and Interim General Manager, Sandeep Bhandari, has joined fintech lender Affirm, according to Affirm CEO Max Levchin. Levchin posted the following on LinkedIn:

I am excited to announce and welcome Sandeep Bhandari to Affirm, Inc. as Chief Strategy and Risk Officer (CSRO).

Sandeep joins us from Lending Club where he was the Chief Credit Officer (CCO). Prior to Lending Club, he was at Capital One for many years, where he was Assistant Chief Credit Officer at Capital One Bank (Credit Risk Management) and Venture Partner (Capital One Ventures). Prior to that Sandeep held a variety of roles requiring expertise in strategy, credit risk management, marketing, product development, and underwriting across several lines of business including consumer and small business credit card, auto lending, and mortgage and home equity lending.

We are excited for Sandeep to join us for our next phase of rapid growth and to help us fulfill our mission of delivering honest financial products that improve lives.

The move comes on the heels of Lending Club announcing their “most advanced and predictive credit model ever.” Bhandari was responsible for credit strategy and overall credit risk management at Lending Club and presumably would’ve overseen that.

Talkative investors on the LendAcademy forum were not immediately sold on Lending Club’s new system, however. Some users bemoaned that Lending Club is ignoring common sense in favor of data. In one instance, the CEO of PeerCube referenced an interest rate anomaly alleged to be discovered in Lending Club’s pricing as “Data-driven but knowledge-unaware.”

Affirm and Lending Club differ. Whereas Lending Club targets the credit card refinancing market, Affirm helps consumers finance purchases. Last month, Affirm and Walmart were reportedly in talks to offer financing to consumers.

What Will it Take to Grow OnDeck’s Stock Price?

September 20, 2017
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OnDeck closed at the exact same price on September 14th as it did on July 20th, $4.58. In between, OnDeck reported one of their best quarters ever (they released their 2nd quarter earnings on August 7th) and experienced a temporary boost to $5. Even then, the stock was 75% down from the IPO price and more than 80% down from their all-time high, yet that too couldn’t be sustained.

In Q2, OnDeck only had a GAAP net loss of $1.5 million and announced that they had expanded their collaboration with JPMorgan Chase for up to four years to provide the underlying technology supporting Chase’s online lending solution to its small business customers.

In the rest of the lending world, optimism is in style. Square is up 121% year-to-date, according to the deBanked Online Lender Tracker and even Lending Club is up 14%.

More traditional finance companies like American Express and Intuit are meanwhile hovering near their 52-week highs, according to the Specialty Business Lending Tracker.

Some of OnDeck’s former employees at least appear to be doing well. Just recently, the former Chief Sales Officer was named COO of CoverWallet, the former Director of External Sales was named Chief Revenue Officer of Pearl Capital and the former Director of Portfolio Management and Credit Operations was named SVP at Breakout Capital.

New CTO at Breakout Capital is Former CTO of Capital One Labs

September 18, 2017
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Welcome aboardFiroze Lafeer, the former Capital One Head of Tech Fellows Program and CTO, Capital One Labs, is now the CTO of Breakout Capital, a Breakout representative confirmed. Lafeer was with Capital One for five years, most recently running the company’s experimental product & technology incubator and accelerator.

Breakout Capital is a fintech small business lender based in Mclean, VA where Lafeer will lead technology, including scaling their tech platform.

Last month, Breakout hired Robert Fleischmann as Senior Vice President, Strategic Partnerships and Tom McCammon as Senior Vice President, Business Operations. Fleischmann was previously Director of Strategic Partnerships at RapidAdvance. McCammon was previously the Director of Portfolio Management and Credit Operations at OnDeck.

The Google Battle for Lending and SMB Finance Keywords

September 14, 2017
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The online lending battle is at least in part being fought online. Below is a chart of organic page 1 rankings in Google for some of the industry’s biggest players, banks, and the SBA. (Hat tip to Fundera and NerdWallet):

Keywords OnDeck Kabbage Fundera Lending Club NerdWallet National Funding Traditional Banks SBA.gov
business loan 1 9 3 5 4,7 6
merchant cash advance 2 3 4 8
working capital 9 4
commercial loan 3 2,7
small business loans 2 3 5 7 1
business line of credit 3 2 11 1,4 6,7,8,9,10 5
fast business loan 1 4 2 5,6
business loan with bad credit 7 1 2 3

Source: Market Samurai

The Top 10 Google Search Results for Merchant Cash Advance in February 2012 compared to now:

February 2012 September 2017
MerchantCashinAdvance.com Wikipedia
Yellowstone Capital OnDeck
Entrust Cash Advance Fundera
Merchants Capital Access NerdWallet
Merchant Resources International Businessloans.com
American Finance Solutions Bond Street
Nations Advance Capify
Bankcard Funding National Funding
Rapid Capital Funding CNN
Paramount Merchant Funding CAN Capital

The top result in 2012 is a great example of how much easier it was to game Google’s system back then. After achieving rank #1 for MCA and 300 other related keywords, MerchantCashInAdvance.com, which was just a lead generation site, sold for $75,000 in December 2011. The site was later clobbered by Google Penguin for black hat SEO and banished from visibility.

A major shift has obviously taken place over the last 5 and a half years. Is the search results game rigged to advance Google’s own interests? Three years ago I put forth my theory on that.

One thing that’s different between then and now is that Google now has 4 paid links above the organic search results as opposed to 3 and the paid links blend in more with the organic results. With the organic results pushed further down the page, they’re not as visible as they were five years ago.

Read my previous analyses on the industry’s search war over the years:

December 2015 Google Serves Low Blow to Merchant Cash Advance Seekers

March 2015 Google Culls Online Lenders – Pay or Else?

October 2014 Merchant Cash Advance SEO War Still Raging

August 2014 Six Signs Alternative Lending is Rigged: Do Lending Club and OnDeck have a helping hand?

October 2013 Google Penguin 2.1 takes swing at the MCA industry

August 2013 Your merchant cash advance press release may be hurting you

December 2012 Is Google your only web strategy?

July 2012 The other 93% [of leads]

April 2012 The SEO war continues

February 2012 The SEO War for Merchant Cash Advance: The first story on this topic

Where Alternative Finance Ranks on the Inc 5000 List

September 14, 2017
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Here’s where your peers rank on the Inc 5000 list for 2017:

Ranking Company Name Growth Revenue Type
15 Forward Financing 12,893.16% $28.3M MCA
47 Avant 6,332.56% $437.9M Online Consumer Lender
219 OppLoans 1,970.22% $27.9M Online Consumer Lender
260 US Business Funding 1,657.42% $5.8M Business Lender
361 nCino 1,217.53% $2.4M Software
449 Kabbage 979.31% $171.8M Online Consumer Lender
634 Lighter Capital 712.03% $6.4M Online Business Lender
694 Swift Capital 652.08% $88.6M Business Lender
789 CloudMyBiz 575.46% $2.1M IT Services
1418 loanDepot 286.11% $1.3B Online Consumer Lender
1439 Nav 281.98% $2.7M Online Lending Services
1731 United Capital Source 224.85% $8.5M MCA
1101 ZestFinance 165.99% $77.4M Online Lending Services
2050 National Funding 184.74% $75.7M Online Business Lender
2572 Blue Bridge Financial 136.73% $6.6M Online Business Lender
2708 Bankers Healthcare Group 127.51% $149.3M Financial Services
2714 Tax Guard 127.02% $9.9M Financial Services
2728 Fora Financial 125.81% $41.6M Online Business Lender
2890 Reliant Funding 121.61% $51.9M Online Business Lender
4005 Cashbloom 70.47% $5.4M MCA
4945 Gibraltar Business Capital 42.08% $16M MCA

Compare that to last year’s list below:

2016

Of the companies on the 2016 list, Capify and Bizfi were wound down while CAN Capital ceased operations but then later resumed them more than half a year later.

Bond Street Has Stopped Lending

September 13, 2017
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bond streetNYC-based small business lender Bond Street has stopped making new loans, according to sources who worked with them. The Wall Street Journal published a similar report earlier today. In addition, the WSJ reported that Goldman Sachs is hiring 20 of Bond Street’s employees.

Just seven months ago, Bond Street announced that they had closed a $300 million loan purchase agreement with Jefferies. The WSJ reported that an inability to raise additional equity is what threw a wrench in their future. The same situation happened to Bizfi just a few short months ago, who wound down after 10 years and shipped their portfolio off to rival Credibly to service.

Bond Street’s 1-3 year loans with APRs ranging from 8% – 25% were terms that many in the alternative business lending universe say is a fundamentally unprofitable model. The company now appears to be joining the ever growing purgatory of alternative small business finance companies. They join Dealstruck, Herio Capital, Bizfi, and Nulook Capital. CAN Capital was previously on that list but was recently restructured and revived.

Able Lending, another small business lender, denied that they were going out of business but admitted they were looking to be acquired.

Square is also reportedly in talks to hire Bond Street employees, the WSJ claims. When Bizfi closed, their employees were mainly picked up by rivals World Business Lenders, Strategic Funding, iPayment, 6th Avenue Capital, and others.

The State of The Industry (In Memes)

September 2, 2017
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The state of things in MCA, online lending, and fintech through the disloyal boyfriend meme:

ISOs vs Direct Sales

merchants

bank charters

profits vs volume

Lending Club vs Tech Banks

legit funder vs random guy

online lenders vs factors

ICO fundraising

underwriters

cryptocurrency investing

bitcoin vs dollars

American Banker vs deBanked

SEE MANY MORE DEBANKED MEMES
The History of Alternative Finance (As Told Through Memes)
Ready to Trade ONDK and LC? Scroll to the bottom of the page
10 Clues You’re Hardcore About Merchant Cash Advance

Ford, MCA Funders Take Pages from Tech-Based Underwriting

August 29, 2017
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FordAlternative lending fever has spilled over into the auto sector, evidenced by the financing arm of automaker Ford’s decision to move beyond FICO and deeper into machine learning for credit decisions. Ford is moving toward alternative lending strategies in an attempt to capture a wider swath of borrowers, including those with “limited credit histories,” and bolster auto sales.

Ford’s decision comes on the heels of a study with fintech play ZestFinance, the results of which favor a machine-learning based approach to credit decisions.

Ford’s decision comes on the heels of a study between Ford Credit and fintech play ZestFinance, the results of which favor a machine-learning based approach to credit decisions.

“There is absolutely no change in Ford Credit’s risk appetite. Ford Credit is maintaining the consistent and prudent standards it has applied for years. This enhanced ability to look at data will help us more appropriately place applicants along the full spectrum of the risk scale. The result will be some that some people may appear on that scale who did not before, and some applications that are approved today might not be approved in the future. The risk appetite remains the same,” Ford Credit spokesperson Margaret Mellott told deBanked.

Until now, there has been no aspect of machine learning in Ford Credit’s underwriting process.

“The study showed improved predictive power, which holds promise for more approvals … and even stronger business performance, including lower credit losses,” according to Joy Falotico, Ford Credit chairman and CEO, in a press release.

Ford is targeting consumers with a lack of credit history, especially the millennial generation.

Tech-Driven Underwriting

While Ford embraces tech-driven underwriting, this style is already knit into the fabric of the MCA and online lending communities.

To name a few, Upstart takes a machine learning approach. FundKite developed algorithmic-based underwriting. UpLyft’s underwriting process has an automated component to it.

technologyAlex Shvarts, CTO and director of business development at FundKite, a balance-sheet based funder, said the company has been writing algorithms since the early days. Now the tech- and algorithm-driven funder wants to expand into small business lending in Q1 2018.

“We’re building our technology to the point that by Q1 next year, we will get into automated loan products. Our technology will be able to underwrite loan products within seconds. We have a lot of data we put together, which allows us to price deals and make offers relatively quickly,” he said.

By a lot of data, Shvarts is referring to hundreds of data points that are used to measure merchant performance. FundKite, which has a default rate of far less than 10 percent, takes the data, reworks and combines it, leading to a fast result.

“Besides the data points we look at the merchant from a collections point of view. If this person or business runs into trouble, could they go out of business or would they be okay?” he said.

That’s where the human element to the underwriting process comes in.

Human Element

While FundKite relies on algorithm-driven underwriting, the funder is not running an online app yet. There is still a need for human participation surrounding data input, information that is then verified by machines.

“The human element is entering the information correctly, and the machine spits out predetermined pricing based on the business data points and industry,” said Shvarts, adding that FundKite views that information in the context of micro-trends in the industry as well as the overall market environment.

“We know that during certain seasons some merchants perform worse than others. The numbers say the merchant should get this, but we dig a little deeper and say no, this merchant can’t handle this much of an advance and repayment along those lines. The final touches are done by humans. Our technology is advanced so that we are able to get to that point a lot faster and more accurately,” Shvarts said.

Second Opinion

Michael Massa, CEO and founder of Uplyft Capital, points to a hybrid approach in the company’s credit underwriting, referring to the automated scoring portion of Uplyft’s underwriting model as a second opinion. “We believe there must be a hybrid of human and automated technology,” said Massa.

“THEY’RE LIKE THE PAYPHONE AND WE’RE THE IPHONE. THEY’RE YELLOW CAB AND WE’RE UBER”


Uplyft relies on a proprietary scoring model. The model includes an automated function that attaches a unique rating to the small business based on certain features in the prospective borrower’s profile, such as a home-based versus business location and the number of years the company has been in business, to name a couple.

“It’s only as second opinion for our underwriters, really,” he said, adding that cash flow and affordability are major drivers of the credit decision. “In most cases we price at max affordability for the client while protecting them from overleveraging their accounts, allowing us to provide real help and establish merchant loyalty.”

old payphoneSecond opinion or not the automated function is part of what makes Uplyft a fintech play, setting the funder apart from the banks. “They’re like the payphone and we’re the iPhone. They’re yellow cab and we’re Uber,” said Massa, adding better yet, “we’re Lyft.”

Uplyft is in the process of developing a trio of portals designed for merchants, sales partners and investors to be released shortly. “We are API-ing that now into our CRM,” said Massa.

Merchants can access the portal to apply for funding while sales partners use it to submit files and view a status. Investors can track their participation via the portal. The new portals will be available on the website and through a mobile app that Uplyft is in the final stages of developing.

Uplyft also recently inked an exclusive partnership with an undisclosed software company allowing merchants to link their bank account to the application, capturing six months of actual PDF bank statements in the process.

“It can help us with the initial credit decision and when we’re conducting final verifications. We get the actual bank statement. It’s a legitimate bank statement, not a rendition,” said Massa.

Fintech & Auto Finance

As for the auto industry, don’t be surprised to hear about further collaboration between the automakers and the fintech market. “Financial technology is key … as fintech can contribute to an even more seamless and better personalized vehicle financing experience for the consumer,” according to the Ford press release.