Need a Bank to Fund MCAs? You Can't Operate Without One
By: Sean Murray
“I learned back in the early 2000s when merchant processors started to offer merchant cash advances, that was the first time I ever heard of MCA," said Christian Sanchez, Relationship Manager for the National Deposits Group of Dime Private & Commercial Bank. Sanchez, who's been in banking for 25 years, understands MCAs in their current iteration from a unique vantage point in the ecosystem. Dime, for example, is a full‑service commercial bank based in New York that today provides a variety of customers, including MCA funding companies, with services like checking accounts, wire access, and ACHs.
Sanchez worked with his first MCA client in 2021 and immersed himself in their business and the industry. When he got them onboarded and saw how well it worked out, he knew there was something there. By early 2024, he set out to find a place where he could meet many MCA funders at once and attended the deBanked CONNECT MIAMI conference that January. It was almost right afterward that he started a new role at Dime, and he has been actively looking to serve MCA companies ever since.
"Through the connections I made—I attended Broker Fair in New York last May and from there my access to the industry has been great and I continue to meet contacts, and one contact leads me to another," Sanchez said.
It’s more than just a basic account that Dime is offering to MCA funders.
Christian Sanchez "Our platform is designed to give you the tools that you need to run your MCA funding company," he said, "coming in from the standard online banking access, being able to view your accounts, run reports, extract information to your accounting system... We give you access to our ACH platform, which allows you to set up your payment collections, and based on how your deal is structured with the merchant, you can set those up with the different recurring schedules."
Dime customers can also continue to use their own third‑party ACH processor if they choose.
Banking, believe it or not, can be one of the most overlooked considerations in running a funding company. A bank's underwriting team has to understand the business, be comfortable with it, approve it, and be prepared to handle the flurry of activity—yet, even when they do, things may not always run smoothly. To that end, Sanchez said that even if someone already has an MCA banking relationship elsewhere and doesn't want to switch to Dime, being fully onboarded with another bank as a backup is a smart plan. The time‑sensitivity surrounding things like wire deadlines and daily ACHs is critically important in the industry. It’s crucial not to wait until it’s too late for that Plan B, since onboarding and risk underwriting are neither instantaneous nor guaranteed.
"Obviously I would love to be the primary and having the biggest share," Sanchez said. "But at the end of the day, it's business. If I can be part of your business and work together, then I fulfill my need."
Credit facilities, investors, and syndicates may also require an MCA funder to have a backup bank ready to go as a condition of working together. They might even require a Deposit Account Control Agreement (DACA), which Dime is equipped to put in place.
"[A DACA] is a tri‑party agreement between the MCA funder, the lender, and the bank," Sanchez explained. "And what happens is this is a way for a lender to ensure that the MCA is doing what they say they were going to do..."
Dime customers need not be located in New York, but those who want to drop in on their banker can do so at the Midtown Manhattan branch or set up a meeting with Sanchez himself.
"A lot of times what I can assure you is, if you look for me, you can find me, whether it's by phone or we might be meeting somewhere but I'm constantly available."
True to that promise, Sanchez said he will once again attend Broker Fair in person on May 19 in New York City.
It’s important to note that, as a bank, there is still a rigorous underwriting process and not every company may be approved.
"It's absolutely amazing to see how Dime is willing to work with MCAs," he said. "We have a clear understanding of the industry, the risk that's involved with it, but the bank has embraced it instead of running away."
By: Sean Murray
“I learned back in the early 2000s when merchant processors started to offer merchant cash advances, that was the first time I ever heard of MCA," said Christian Sanchez, Relationship Manager for the National Deposits Group of Dime Private & Commercial Bank. Sanchez, who's been in banking for 25 years, understands MCAs in their current iteration from a unique vantage point in the ecosystem. Dime, for example, is a full‑service commercial bank based in New York that today provides a variety of customers, including MCA funding companies, with services like checking accounts, wire access, and ACHs.
Sanchez worked with his first MCA client in 2021 and immersed himself in their business and the industry. When he got them onboarded and saw how well it worked out, he knew there was something there. By early 2024, he set out to find a place where he could meet many MCA funders at once and attended the deBanked CONNECT MIAMI conference that January. It was almost right afterward that he started a new role at Dime, and he has been actively looking to serve MCA companies ever since.
"Through the connections I made—I attended Broker Fair in New York last May and from there my access to the industry has been great and I continue to meet contacts, and one contact leads me to another," Sanchez said.
It’s more than just a basic account that Dime is offering to MCA funders.
Dime customers need not be located in New York, but those who want to drop in on their banker can do so at the Midtown Manhattan branch or set up a meeting with Sanchez himself.
"A lot of times what I can assure you is, if you look for me, you can find me, whether it's by phone or we might be meeting somewhere but I'm constantly available."
True to that promise, Sanchez said he will once again attend Broker Fair in person on May 19 in New York City.
It’s important to note that, as a bank, there is still a rigorous underwriting process and not every company may be approved.
"It's absolutely amazing to see how Dime is willing to work with MCAs," he said. "We have a clear understanding of the industry, the risk that's involved with it, but the bank has embraced it instead of running away."
With the assistance of AI and a small team, Duncan left the broker world behind to go full-time into developing the technology, which she said can be used on all the documents in the process.
"It's not just the bank statements, it's tax returns, your application," Duncan said. "What's happening is it's someone who has access to these submissions, these packages, and it very well could be internal, someone on your team, it could be a lender and the lender doesn't know that..."
So it's not only a problem, but one that can happen at multiple levels in the process. The Aquamark tool, still in its early days but already being used by funders and brokers, can apply custom-branded watermarks onto PDF files with ease. On the one hand, she said, the tool had to be designed to prevent AI from removing the watermarks, and on the other hand it had to work with encrypted statements. When she solved both challenges, she knew she had something. Now, brokers simply upload their documents through the portal, and the platform returns them in seconds.
"By design, I built this in a way that it's very lightweight and it's self-service," Duncan said. "You don't really need me to do anything and more importantly we're not storing anything. So essentially you're uploading your documents and I'm giving it back to you. There's no logs, there's no history, none of that is happening behind the scenes."
The company's mission statement is a simple one: "Prevent Backdooring. Fund More Deals."
As Duncan explains, lenders might not even know that a deal they've received has been backdoored because the submitting party doesn't always make it obvious where they got it.
"It's tough, especially in this environment with all the competition, cost to acquire customers are through the roof, and you lose that," she said. "It sucks. And honestly it's so frustrating because aside from it being [how brokers make their money], for the merchants it puts that bad taste in their mouth in the industry. And it's very real. And so I just wanted to come out with something that—again, the MCA industry gave me a lot and this just feels like a way to give back, as cheesy as that sounds."
The SBFA is a non-profit advocacy organization dedicated to ensuring Main Street small businesses have access to the capital they need to grow and strengthen the economy. The SBFA’s mission is to educate policymakers and regulators about the technology-driven platforms emerging in the small business lending market and how their member companies bridge the small business capital gap using innovative financing solutions. Attendees of the conference will have the opportunity to support this initiative. 
