Fundry’s Isaac Stern Hosts Successful Fundraiser for Hatzalah of Union County

December 6, 2015
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Fundry Yellowstone Capital Hatzalah Fundraiser‘Tis the season of giving for Fundry’s Isaac Stern and the dozens of folks that attended the December 5th winter fundraiser at his home in Hillside, New Jersey. The event, which served up 550 pounds of barbecue and included a Scotch taste testing bar hosted by representatives of Glenfiddich, raised over $60,000 for Hatzalah of Union County, a local non-profit all-volunteer emergency medical service organization.

Founded in 2004, Hatzalah EMS provides basic life support in medical emergency situations. They cover Union County NJ including the towns of Elizabeth, Hillside, Union, Roselle and Linden. Today, Hatzalah is staffed with 3 ambulances, 24 EMTs and 18 dispatchers all under the medical direction of a physician and two paramedics.

Hatzalah Chief Yudi Abraham told deBanked that Yellowstone Capital (a Fundry subsidiary) has been a long-time supporter of their organization. A few years ago, when the squad was undergoing a transition of directors, Chief Abraham reached out to Isaac Stern for financial help. At the time, Hatzalah was in serious need of replacing an older ambulance as well as covering monthly operating expenses. “Isaac didn’t waste any time and sprang right into action,” says Chief Abraham. “He immediately convened his employees and his associates and came through for us in a huge way.” Yellowstone Capital raised the funds in under two days for Hatzalah to buy a fairly used ambulance. Ever since then, Stern and Chief Abraham have been working closely together to ensure that other expenses were covered. Over the years, Yellowstone Capital has helped donate the funds to purchase two additional ambulances that currently make up Hatzalah’s fleet. The Yellowstone Capital name appears on the side of each of them.

Hatzalah of Union County

The most recent event kicked off with a $10,000 personal donation from Stern, prompting others to give too while enjoying the festivities.

“With the help of Yellowstone Capital we are able to maintain our level of service and continue providing the best possible emergency care for our patients,” said Chief Chaim Cillo. “We at Hatzalah will forever be most appreciative for such an incredible company that cares and gives back to the community in such a large way.”

Stern and Yellowstone were also presented an award for their continued generosity.

Isaac Stern Fundry AwardChief Yudi Abraham (left) and Fundry CEO Isaac Stern (right)

In attendance at the event were Fundry employees, friends, family members, and others from the non-bank finance industry.

Fundry Yellowstone Capital Fundraiser for Charity

Andrew Hernandez Sean Murray Andy McDonaldFrom left to right: Andrew Hernandez of Central Diligence Group, Sean Murray of deBanked, and Andy McDonald of Yellowstone Capital/Fundry

Michael Samuels and Steve WeinribMichael Samuels (left) and Steve Weinrib (right) both of Yellowstone Capital/Fundry

Hatzalah means “rescue” or “relief” in Hebrew and for many guests the event fell on the eve of the Hanukkah holiday. The volunteer EMS crew of course helps all people in need of care.

“Our pay,” said Chief Abraham, “is helping our patients and saving lives.”

Google Serves Low Blow to Merchant Cash Advance Seekers

December 2, 2015
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google searchAlmost eighteen months ago, I explored whether or not Google was rigging the search results to benefit two lending companies they had equity investments in, Lending Club and OnDeck. At the time, both companies ranked at the top for highly coveted keywords even if they weren’t directly related to the user’s search query.

Now that those two companies are public, a company called Credit Karma seems to have inherited the top spots. And wouldn’t you know it, Google has also invested in them.

Google: loans
Google: personal loan

But that’s not the worst of it. Thanks (or no thanks rather!) to a relatively new search result feature called “People Also Ask,” one keyword recently started serving up results with a different kind of hidden agenda.

merchant cash advance on google

While my captured results may not be identical for everyone, I have conducted tests with other people on other devices and from other areas and it was present each time. With this box, Google is subtly planting the negative seed that payday loans and merchant cash advances are basically so identical that other people just like you are wondering what the difference between the two are. But here’s the rub, the two have nothing to do with each other and it’s unlikely so many people are asking that.

Pay no mind to the fact that the box makes reference to a “cash advance” not a “merchant cash advance.” The painstaking mishap could be innocently chalked up to an algorithmic error if only googling just cash advance revealed the same box in the results. But it doesn’t. Only merchant cash advance brings this up.

Comparing merchant cash advances to payday loans is straight out of the anti-merchant cash advance propaganda playbook. At least one Google-owned business lending company is actively lobbying against short term business lending and merchant cash advances in Washington so the placement and comparison of the People Also Ask box in their results is highly suspicious.

It’s no secret that Google is also directly lobbying in the online lending space too. One month ago, right before Google magically started to suggest to searchers that merchant cash advances and payday loans were related, Google formed a lobbying organization called Financial Innovation Now with Amazon and Apple. On their main agenda is online lending.

financial innovation now

Given the suspicious search rankings for companies they have an equity stake in, I would not doubt for a second that something like this was manually inserted. I admit that my evidence and my case are weak, but given the circumstances, it’s quite possible there’s something deliberate happening here.

What do you think? Do you see this when you google merchant cash advance?

Merchant Cash Advance | A Look Back and Plan Forward

November 29, 2015
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looking into the futureMerchant Cash Advance is still a relatively unknown term and product to the masses, but amongst most of its target customer base, it definitely has a stigma that is rightly deserved in some ways, but I believe that it is also misunderstood in many other ways. Having been in the industry for nearly 10 years, I can say that I have seen my fair share of positive and negative events as they relate to the industry, but I believe that it has all been for its betterment and growth. Furthermore, by having been on the underwriting side for a majority of that time, I can say with great certainty that I have seen this product help several small business owners over the years, and it will continue to do so as the stigma fades away and acceptance increases.

For those of us working in this industry now, let’s face it – most small business owners that have taken a merchant cash advance or have been solicited for the product would much rather go to their bank for the money. The problem, as many merchants have come to realize in recent years, is that lending in general essentially dried up after the recession. The faucet is now running again, but small businesses were all but forgotten. Only the most well qualified borrowers are able to obtain the desired amount of capital needed at a reasonable cost through traditional bank loans. In addition to meeting all of the necessary criteria for a bank loan or line of credit, a borrower must also be prepared to wait months for the process to be finalized.

The days of a small business owner being able to go down to his or her community bank or local branch for a quick cash injection are long gone, but that’s where we come in. We are catering to a customer base that has been left out to dry. We are dealing in a marketplace that is grossly underserved by the larger financial institutions. We are charging a premium for taking on risk that most cannot stomach. We are keeping America running. That might sound ambitious, but is realistic when you put things in perspective.

SBA and IDC data show that small businesses employ at least half of the US workforce and produce anywhere from 60% – 80% of the new jobs annually while also accounting for nearly half of total US private payroll. As if that weren’t enough, small businesses also produce six trillion dollars or over 50% of all non-farm GDP in the US. When looking at additional SBA data which also states that more than 80% of all small businesses need to use some sort of financing to grow their business, it’s perplexing as to why banks have turned their backs on the people that have put America on their very own backs.

However, I do not want to go into great detail or make any assumptions on why “big banks” are not lending to small businesses. Rather, I would like to take some time to focus on how we can continue to support the growth of small businesses across America. The MCA product in particular has evolved quite a bit over the past 10 years, but a lot of that development has taken place in the past 3-5 years, and the industry has grown leaps and bounds as a result. When I started working as an underwriter several years ago, there were less than 10 lenders and 50 brokers operating within the space. Nowadays, there are hundreds on both sides of the fence, and there are multiple new entrants every day – senior guys starting their own operations, one man rogues from the insurance and mortgage businesses, consumer payday lenders, et cetera. – all looking for our piece of the pie, but who out there is really looking to improve upon and grow the product for the better?

small business financing growthI suppose therein lies the problem. Unfortunately, the tremendous growth we have recently witnessed also comes with a flood of unqualified and unknowledgeable management and staff that are simply following the direction of their unqualified and unknowledgeable employers. As an industry, if we expect to continue making headway in the small business lending environment, we must first better ourselves by taking the time to learn and understand the product in order to better educate our customers. If you know me, you have heard me say on a few occasions that it is easy to put the money on the streets, but the problem for most people is getting it back.

As with anything in life, you cannot jump into something and expect to master it. Over time, you get a grip of what you are doing, and you begin to build on that understanding. Therefore, no one should enter the market expecting to make huge returns without learning the ins and outs of the business. I, along with several of my peers, have seen plenty of well-intentioned but aggressive entrants “lose their shirts,” so to speak, because they did not do the proper diligence on the industry or the actual diligence required to operate within the space. Lending money with only a UCC-1 in place only on future receivables or sometimes no collateral at all is risky business as it is, but not taking the necessary steps to mitigate that risk is only asking for a rough road ahead – not only for the lender itself, but also for their potential clients, brokers, other lenders, and the industry as a whole.

Our underwriters and sales people, in addition to management, should have a solid understanding of the product they are working on. They should be able to educate customers as well as their peers. Transparency throughout the process is key for maintaining a long and mutually benefiting relationship with the client. By having this firm grip and understanding of the product, we reduce the risk of an unsatisfied customer. As with the mortgage and insurance industries, sales and underwriting must work together to determine the best possible result for both the client and the company. This is definitely a challenge for most groups due to the amount of balancing required to meet the needs of the company, but by establishing best practices and procedures in both the sales and underwriting processes, we can begin to think and work within separate verticals and group goals but streamline the process to achieve the agenda of alternative small business lending which should be to help provide small business owners with the fast and efficient capital they need.

Whether you have been in the industry for years, you have just joined this year, or you are considering taking the dive now, it’s only fitting that at this time of year we give thanks to those small business owners and celebrate their entrepreneurial spirits because they are the reason we, ourselves, are currently employed. But more importantly, they are setting us up for quite an adventure which will change the landscape of small business lending for good. I, personally, cannot wait for the next 3-5 years of continued growth because I can only see a bright future if we are able to collectively educate ourselves and pass that knowledge along to our clients. As long as the proper steps to learn have been taken, the competition from new entrants mentioned previously is also welcomed because this further drives new ideas and developments within the space – new financial products to offer clients, lower costs, and most importantly easier and efficient access to quick capital for the busy small business owners constantly on the go in an effort to grow their business while putting the rest of us on their backs.

Business Lending: Sell The Whole Solution

November 26, 2015
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full box of crayonsThe year of 2015 went by rapidly, as it felt like yesterday that I was sitting back in my office chair, reading an article from the March/April 2015 edition of deBanked Magazine, composed by Ed McKinley, a man with nearly 40 years of journalism experience.

McKinley began a discussion about a “year of the broker,” based on analysis, interviews, and criticism of the mass new entrants of brokers into our space within recent times. I have spent the better part of this year continuing this discussion both here on deBanked and within our industry circle, with discussions that have been both conventional, out of the box, and even at times peculiar. Speaking of peculiar, this brings us to the opening of this discussion, in which I must quote RuPaul.

RuPaul once stated that, “life is about using the whole box of crayons.” In my opinion, if you can figure out the profession of sales, you can pretty much figure out most of everything there is to life. And if RuPaul is right in that life is about using the whole box of crayons, why do so many of the mass new entrants of brokers within our industry, believe they are going to properly sell a merchant without using the whole solution?

It’s common knowledge that every individual crayon provides its own distinctive color, which in and of itself creates its own distinctive value, as value in this case is based upon where the color fits on the page to provide its role in the total coloring scheme. But just like crayons, every part of our alternative financing solution provides a distinctive value that altogether creates the whole solution for the merchants we serve.

(Q) + (S) + (P) = THE WHOLE SOLUTION
The Whole Solution equation is based on three letters. “Q” stands for Quality, “S” stands for Support and “P” stands for “Pricing”. How many brokers within our industry focus only on offering the “Q” and “S” portion of this equation, without the “P” portion? How many brokers within our industry focus on offering the “Q” and “P” portion, without the “S” portion?

QUALITY
Quality is all about bringing to the merchant what they deem to be value, and in our space (alternative financing) that means capital when they need it. Thus, you should have a comprehensive resource network of alternative financing products from merchant cash advances, alternative business loans, equipment leasing products, factoring, purchase order financing, and more, with approval amounts that can solve the working capital needs of the merchant. This creates value.

SUPPORT
This is all about your professional competency, merchant servicing and merchant education.

  • Professional competency is all about you and your team having knowledge of the industry, the various products, the competing products, the market trends, understanding your merchant’s industry, and understanding how the product could help (or hurt) the merchant in achieving their operational objectives.
  • Merchant servicing is all about providing tools for your merchant to manage their account with you, such as online access to statements, balances, transactions, or at least providing such information in a monthly statement. It also includes having easy access to live support agents during business hours to properly handle merchant questions, payment issues, collection issues, as well as there being an option for payment modification if a situation warrants it.
  • Merchant education is all about educating the merchant based on the big data analytic information that you have currently, and how they can use this to help their business in various areas such as how to qualify for more conventional financing, better marketing strategies, etc.

PRICING
In our industry, proper pricing is based on utilizing risk-based pricing, which is to price a merchant based on their paper grade. This can only be done after efficient pre-qualification of the merchant to understand where they stand.

Some merchants have low risk measurement, thus, they are A+ Paper and A Paper. Some merchants have moderate levels of risk, thus, they are B and C Paper. Then some merchants have higher levels of risk, thus, they are D and E Paper.

A+ Paper: Should be priced similar to a P2P lender’s pricing schedule, which includes longer terms up to 60 months. These terms and conditions mirror that of a conventional loan.

A Paper: Should be priced on 6 – 18 month payback cycles. The shorter ranges of 6 – 8 months having 1.09 – 1.20 pricing, 9 – 10 months having 1.22 – 1.24 pricing, 12 – 15 months having 1.25 – 1.32 pricing, and 18 months having 1.28 – 1.35 pricing.

B and C Paper: Should be priced on 6 – 12 month payback cycles. The shorter ranges of 6 – 8 months having 1.22 – 1.26 pricing, 9 – 10 months having 1.28 – 1.30 pricing, and 12 months having 1.35 – 1.45 pricing.

D Paper: Should be priced on 4 – 7 month payback cycles. 4 – 5 months having 1.28 – 1.35 pricing and 6 – 7 months having 1.40 – 1.45 pricing.

E Paper: Too high of risk to usually find a decent approval.

FINAL WORD
I usually debate other sales professionals (within our industry and outside of it) in regards to selling the whole solution.

Some believe that if you put majority of the focus on quality and support, then you can literally price your client however you prefer, including well above their marketplace pricing.

Some believe that if you just focus on providing the lowest price, then you can get away without having the best quality and support functions.

Both of these approaches are selling the partial solution, but the whole solution should always be the best solution as it provides the best in quality and support, while tying in a proper pricing model for the client based on their standing in the marketplace. This leads to client longevity, loyalty and stickiness. That’s why I believe the best approach is to sell the whole solution.

Merchant Cash Advance APR Debate (Sean Murray v Ami Kassar)

November 24, 2015
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The other day, Inc. writer and loan broker Ami Kassar took some time out of his day from taking photos of his shadow in the park to engage me in a debate about the use of APRs in future receivable purchase transactions. He was apparently very bothered by my analysis of Square’s merchant cash advance program which has transacted more than $300 million to date.

To clarify my position here, I am indeed in favor of transparency, so long as it’s intelligent transparency. Coming up with phony percentages based on estimates and applying them to transactions where they don’t make sense is not transparency. Similarly, advocating that merchant cash advance companies and lenders alike move away from a dollar-for-dollar pricing model to one that requires the seller or borrower to do math or hire an accountant is also not transparency.

Even a Federal Reserve study that attempted to prove merchant cash advances were confusing inadvertently proved that APRs in general were confusing. If someone doesn’t know how to calculate an APR, then it’s unreasonable to assume that they could work backwards from an APR to determine the dollar-for-dollar cost of capital. In effect, APR is a surefire way to mask the trust cost despite arguments to the contrary.

My unplanned debate with Ami Kassar on twitter is below:

Sorry Ami. The only thing unclear is your argument.

Building An Alternative Lending Sales Profile

November 24, 2015
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merchant cash advance growthMerriam-Webster dictionary defines the word, independent, in a number of different ways, but one of the definitions provided relates this word to the concept of freedom. Most of us operate in this industry on an independent basis, which gives us a significant level of freedom that revolves around not having a boss, freedom to set our own schedules, freedom from being down-sized, freedom from office politics, but more importantly:

  • freedom to craft our own business plans
  • freedom to target our own market segments
  • freedom to decide what we will sell
  • freedom to create our own products
  • freedom to negotiate our own market pricing
  • … and freedom to innovate

With such high levels of freedom, you have to wonder why a lot of brokers in our industry don’t exercise such liberties? Why do we sell the same products (cash advances and alternative business loans)? Why do we use the same marketing tactics (UCCs and aged leads)? Why do we market, promote and sell to the same merchants (UCCs)? Why do we use the same “pitch”? Why do we submit to the same funders?

If we are truly independent contractors, why do we all look, act and sound the same?

As we continue The Year Of The Broker, I wanted to begin a discussion on a concept that integrates your capability of independent expression. It’s the concept of constructing an alternative financing sales profile. It allows you to display your level of true independence by pre-qualifying your prospective clients and recommending solutions that are different from the pack of brokers recommending the same “me too” solutions, seeking to submit the merchant to the same “me too” funders.

ARE YOU A “BROKER” OR NOT?

Are you paid only when you broker (fund) a deal?

If so, the generation of a financing lead or application in and of itself, doesn’t produce value as it doesn’t create revenue. Revenue is only created when you successfully broker a deal, which is to match a merchant with alternative funding needs and with a particular terms/conditions comfort range, with products funded by lenders whose pricing lines up with the particular comfort level of your prospective client.

As a broker, you are much more than a salesperson, you are more of a match-maker, an arbitrator, and an consultant. You can’t consult someone if you don’t know their current situation for one, and two, you can’t consult someone unless you have the resources to prescribe appropriate solutions.

See yourself more as a doctor than a salesperson, where as a salesperson has one or two products that he’s looking to “push” on a prospect using various tactics such as cost cutting and overcoming objections, a doctor isn’t trying to “push” anything out of the gate without firstly diagnosing the client through a series of questions. After said questions have been inquired and answers provided, the doctor creates a “profile” of said client and through his wealth of medication, he prescribes a couple of solutions to assist the client.

To help increase your chances of brokering (funding) your deals, you want to increase your level of pre-qualification and increase your level of product offerings, both of which will allow you to create firstly an alternative financing sales profile of your client, and then secondly allow you to go into your wealth of alternative financing products to prescribe an array of products.

EFFICIENT PRE-QUALIFICATION

Going forward, make sure to do serious pre-qualification to create an estimated risk profile as well as an estimated sales profile. You want to know all of the following: their credit, time in business, annual sales, cash flow situation, level of profitability, type of assets, outstanding commercial debt, any current tax or judgment liens, recent bankruptcies, and current status of commercial mortgage or commercial lease agreements.

From this information you are able to create an Alternative Financing Sales Profile along with an occupying Risk Profile for each product you will soon be recommending, to know which lender within that product category is best to serve your client.

YOUR WEALTH OF ALTERNATIVE FINANCING RESOURCES

So for example, say we have a restaurant owner that’s in need of $250k in working capital for expansion. You shoot him over the pre-qualification survey and receive the following: 700 FICO, 5 years in business, $1 million sales, zero NSFs/Overdrafts for 6 months, $10k average bank balances over the last 6 months, company has been profitable for the last 3 years, no tax liens, no judgment liens, no bankruptcies, current on commercial lease payment, outstanding debt that includes $25k on a credit card with $50k outstanding on a bank loan. The merchant’s commercial assets includes business equipment, free and clear, with appraised value of $150k.

As an alternative financing broker, you should have access to more than just merchant cash advances and alternative business loans, you should also have access to: merchant processing, equipment leasing, asset based lines of credit, inventory loans, SBA loans, business credit cards, factoring, purchase order financing, commercial mortgages and real estate hard money loans.

So based on the answers to the pre-qualification survey completed by the restaurant owner, in conjunction with his total financing needs, you might be prescribing an SBA loan, a merchant cash advance, and a sale-leaseback.

  1. You would seek to get him an SBA loan first and let’s just say he only gets approved for $50,000. So you guys complete the process to fund the SBA loan.
  2. Next, you would look at doing either a merchant cash advance for let’s say another $100,000 using split funding. You notice that his current processing rates are a little higher than market average pricing for Restaurants and show him a savings analysis with your interchange plus pricing structure with a 10BP mark-up that should be saving him $400 a year which is $1,200 over three years. So in the process of this you also convert his merchant processing over to one of your processing platforms that can handle split funding. Now you have raised $150,000 of the $250,000 funding goal that the merchant has in mind.
  3. Finally, you would look at doing a sale-leaseback on his pre-owned equipment that’s appraised for $150,000. With a 70% LTV, this comes to $105,000 in funding. Now you have successfully funded the merchant over $250,000 and in the process closed three different alternative funding products as well as converted over his merchant processing at the same time.

In an upcoming article, I will continue this discussion on pre-qualification by going into information on how this level of efficiency includes the creation of Risk Profiles that allow you to limit your submissions to your funders/lenders as to not clog up their underwriting pipelines with unnecessary submissions. It allows you to focus on submitting 10 applications and funding 5, instead of submitting 50 applications and funding 5.

Merchant Cash Advance is The Real Square IPO Story

November 22, 2015
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Square IPOSquare’s debut on the New York Stock Exchange is being talked about as one of the more consequential IPOs of 2015. As a mobile payments company famous for both losing money and its founding by Jack Dorsey, Twitter’s CEO, the $2.9 billion valuation pales in comparison to its rival First Data that went public just a month before. First Data, which was founded in 1971, is worth five times more than Square with a market cap of $14.7 billion to Square’s $2.9 billion. But it’s Square that everyone’s talking about and not necessarily in a positive way. Cast as the poster child for runaway private market valuations in Fintech, Square’s Series E round just a year before had supposedly increased its worth to $6 billion.

Robert Greifeld, the CEO of Nasdaq, had warned people just weeks earlier about the validity of private market valuations. “A unicorn valuation in private markets could be from just two people,” he said. “Whereas public markets could be 200,000 people.”

And while Square’s IPO was relatively well-received, closing at 45% above its offered price, there’s an entire story beyond payments hidden in the company’s financial statements under the label of “software and data products.” That’s code for merchant cash advance, the working capital product they offer to customers that currently makes up 4% of the company’s revenue.

“Since Square Capital is not a loan, there is no interest rate,” states the company’s FAQ. That echoes what dozens of other merchant cash advance companies have been saying for a decade. “You sell a specific amount of your future receivables to Square, and in return you get a lump sum for the sale,” marketing materials explain.

Lenders that don’t approve of this receivable purchase model are lobbying politically against it, some of whom are well-known. Lending Club for example, is a signatory to the Responsible Business Lending Coalition’s Small Business Borrowers Bill of Rights (SBBOR), committing themselves to things like transparency and the disclosure of APRs even for non-loan products.

Square ReaderBut disclosing an APR on a receivable purchase merchant cash advance transaction is not only impossible since there is no time variable, but would violate the spirit of the contract even if estimates were used to fill in the blanks. Nonetheless, Fundera CEO Jared Hecht, whose marketplace platform has also signed the SBBOR told Forbes in September that “small business owners have been sold by pushy salespeople, hiding terms, disguising rates and manipulating customers into taking products that aren’t good for them.”

Ironically, Fundera’s own merchant cash advance partners have not made any such pledge to disclose APRs. No one’s commitment is verified anyway. “Neither Small Business Majority nor any other coalition member independently verifies that any of these signatory companies or entities in fact abide by the SBBOR,” the group’s website states. This isn’t to say that their intent is misguided, there’s just very little substance to it below the surface.

For example, while the coalition has made some subtle and not so subtle digs about merchant cash advances over fairness and transparency, it’s the lending model used by some of the SBBOR’s signatories that is being challenged by the courts right now. Because of Madden v. Midland, Lending Club’s practice of using a chartered bank to originate loans could potentially be in jeopardy. The ruling was just appealed to the U.S. Supreme Court. At the heart of the issue is the ability to usurp state usury caps through the National Bank Act. For a company that has pledged to offer non-abusive products, it’s ironic that their model relies on preemption of state interest rate caps all the while reassuring their shareholders that there’s no risk because of their Choice of Law fallback provision. In truth, Lending Club uses a state chartered bank and not a nationally chartered bank and thus would be somewhat shielded in an unfavorable Supreme Court ruling.

Those concerned in years past that receivable purchase merchant cash advances were full of regulatory uncertainty had shifted towards the model that Lending Club uses since it was perceived to have more nationally recognized legitimacy. However, with that model seriously challenged, old school merchant cash advances are once again looking pretty good. That’s probably why publicly traded Enova International Inc. (NYSE:ENVA) bought The Business Backer this past summer. And it’s why Square skated through their IPO without much resistance to their merchant cash advance activities.

The story of Square was either that it was overvalued, that CEO Jack Dorsey couldn’t handle running two companies, that they were losing money, or that their deal with Starbucks was a mistake. Meanwhile Square has processed $300 million worth of merchant cash advances, a product that doesn’t disclose an APR since it’s not a loan. “Nearly 90% of sellers who have been offered a second Square Capital advance cho[se] to accept a repeat advance,” their S-1 stated.

“If our Square Capital program shifts from an MCA model to a loan model, state and federal rules concerning lending could become applicable,” it adds. And right now partly due to Madden v. Midland, the loan model looks pretty shaky. Square proved many things when they went public on November 19th and one was that merchant cash advances are just the opposite of what critics have argued in the past.

Battery Ventures’ general partner Roger Lee told Business Insider, “the [Square Capital] product itself will have unique advantages in the market, and it’s a big market.”

The UCC Boom Is Over

November 21, 2015
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be differentI spend a little bit of time scrolling through social media during my down times. There’s always an array of memes, GIFs, pictures, and random quotes that are posted either to spark laughter or to flat out troll a particular person or audience. I ran across a particular post that was interesting, it said: It’s called originality, you should try it sometime! This post got me thinking about our industry, the Merchant Cash Advance and Alternative Business Loan industry, and how over here on the broker side of things where we seem to as a whole, be lacking any type of originality.

  • We for the most part, use the same sales pitches
  • We for the most part, recruit using the same “rah rah” sales motivational speech
  • We for the most part, resell the same product (the MCA or alternative business loan), even though we have access to reselling all types of alternative financing products such as asset based lines of credit, inventory loans, warehouse loans, hard money loans, bridge loans, SBA loans, credit cards, factoring, equipment leasing, purchase order financing, commercial mortgages, etc.

But nothing seems to be more common amongst broker houses (large, small and one man shops) than the fact that we all seem to rely on prospecting to, marketing to and calling on the same merchants over and over, using the system known as The Uniform Commercial Code (The UCC).

THE UCC AS STRATEGIC MARKETING – VERY LATE 90’s TO 2011

The UCC was published in 1952, by a host of legal professionals including Grant Gilmore and William Schnader, to name a few. The code establishes rules and governs certain types of commercial transactions including leases, bank deposits, secured transactions, investment securities and letters of credit, to name a few. The UCC had been utilized heavily by our industry since the early days in the late 90’s until around 2011 to perfect an interest in future assets.

Starting in and around 2007, the UCC became a very strategic marketing tool because the merchant already knew what the product was, how it worked, and would most times seek renewal once they were 50% paid down. However, this was during a time when a lot of the funders were still pricing A-paper like C-paper, or B-paper like D-paper, so if you could build a quality funder network and price said merchants within their correct paper grade, you could steal them from their old provider through better pricing.

THE UCC AS A STRATEGIC MARKETING TOOL DECREASES IN QUALITY – 2011 TO 2013

A lot of funders stopped filing UCCs on good accounts altogether or companies began using various fake/alias names starting around 2011 due to many new broker houses entering the space and solely using UCC filings as a way to market to merchants a “lower priced” merchant cash advance.

As funders grew tired of their merchants not renewing and instead switching to other providers, they responded by rolling out competitive pricing tiers and new renewal procedures.

  • Proper Paper Grade Pricing: A lot of funders began to roll out more risk-based pricing tiers to properly price merchants based on their paper grade. No longer would funders price an A-paper merchant like a C-paper merchant, instead they were pricing A-paper merchants like A-paper merchants. That made it more difficult to woo merchants away as they were now receiving the proper pricing from their current provider.
  • Better Renewal Policies: A lot of funders began to eliminate their renewal policy that required merchants to pay off the current balance from the first advance with a portion of the renewal approval monies, essentially having them pay for the same balance twice. Instead, funders rolled out add-on procedures that mirrored a lot of the positive aspects of a credit line. This strategy helped to keep their merchants from moving to other providers because it always kept their balances too high for other funders to pay off.

THE UCC AS A STRATEGIC MARKETING TOOL

The UCC remains to be a tool for newer funders and brokers looking to make their mark. But with more merchants already being accurately priced, they have less incentive to simply trade one company for another. That doesn’t mean they’re not interested in using both at the same time however and thus stacking has kept value of UCCs alive. But will it last?

THE UCC BOOM IS OVER

It’s called originality, you should try it sometime!

It’s time for brokers to innovate and find other ways to market. In addition to the stacking, merchants are receiving 20 – 40 calls a week from different funders and brokers based on historical UCC filings.

This is insane. Instead of us all chasing after the same merchant, it’s time to find other quality forms of data to transform into a sales pipeline.