Sean Murray


Articles by Sean Murray

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Best Tip EVER to Start Your Business

November 5, 2012
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Our website offers lots of advice on operating a business, merchant cash advance, and merchant processing, but nothing matches the wisdom we gained when we encountered this sign. Starting your business? Here is a great tip to ensure its a success!


Found in a New York City public restroom. Thanks to the individual that sent this to us. We apologize to those offended by bathroom humor.

Is There a Majority of Small Business Owners Ready to Vote for One Presidential Candidate?

November 3, 2012
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romney obamaFor the “everyday” small business owner, trying to figure out which presidential candidate most small business owners support, or even if one candidate has more support from the business community over the other, can be a fruitless endeavor.

While we may not be able to come up with an inarguable percentage, going on a Google safari does provide us with food for thought.

While their statistics may not completely represent the small business as a whole due to the fact that they’re a membership organization and therefore might be “preaching to the choir”, the National Federation posts some interesting statistics on their home page. For instance:

  • According to a November 2010 member ballot, 93% of NFIB members supported repealing the healthcare law.
  • 78% of NFIB members supported a moratorium on new regulations that cost more than $100 million.
  • According to the latest NFIB member ballot, 90% of small business owners support a balanced budget amendment to the Constitution.
  • The cost of fuel ranks as the third-most important problem facing small business owners. Electricity costs rank 12th.
  • 91% of NFIB members said that Congress should permanently increase the dollar amount of equipment purchases a small business can expense.
  • According to a recent NFIB ballot, unreasonable government regulations rank as the fifth-most important concern facing small business.

The page is formatted in three columns, with the statistics in the middle and a description of Romney’s and Obama’s positions on either side. Follow this link to NFIB where you can draw your own conclusions.

On the other hand, we’ve got the Small Business Majority another membership organization, who report the following statistics based on their research and surveys:

  • Only a third of small business owners want the Supreme Court to overturn the Affordable Care Act; a plurality of 50% would like it upheld, with minor or no changes.
  • 50% of small business owners support clean energy and climate legislation.
  • Small business owners see regulations as a necessary part of a modern economy and believe they can live with them if they’re fair and reasonable: 86% of small business owners agree some regulation of business is necessary for a modern economy, and 93% of them agree their business can live with some regulation if it is fair, manageable and reasonable.
  • The majority of small businesses support raising taxes on high-income earners; nearly 9 in 10 oppose raising taxes on the middle class: Small business owners recognize the gravity of our budget crisis: 52% agree that while no one likes to raise taxes, we should raise taxes on the wealthiest 2%.

The above statistics are pulled from a variety of reports that can be easily located on the Small Business Majority website. However, it’s likely you can see where we’re going with this comparison of statistics provided by these two organizations, it is difficult, if not impossible, to accurately assess who the majority of American small business owners are likely to vote for. The NFIB endorses candidates in both federal and state elections, but does not provide an endorsement for either Obama or Romney. The Small Business Majority does not appear to provide endorsements of political candidates. However, it is worth a visit to both sites to make your own personal determination as to whether any potential bias exists.

Guest Authored
– Merchant Processing Resource
https://debanked.com

Can a Broken Window Be a Good Thing?

November 2, 2012
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broken windowThere’s a ton of controversy right now as to whether or not the devastation caused by Hurricane Sandy will, or will not, serve to stimulate the economy.

Obviously there are two camps: one says Sandy is stimulating and the other days it isn’t. It would appear that the only thing we can be sure Sandy is stimulating is controversy over whether or not it will serve as a boon to what many see as our nation’s less-than stellar economic recovery (at least in the areas devastated by the storm.)

But this debate isn’t limited to people duking it out on Facebook using terms such as “jerk” and “idiot” to prove their point (otherwise known as an ad hominem, or “against the man” argument that confuses name calling with intelligent debate.) We’ve got some serious academic economic theory out on the table.

On one hand you’ve got your Keynesians (20th century economist John Maynard Keynes gave us the theory.) Keynesians were/are considered “revolutionary” in that they deny the ability of a free economy to “fix” or stabilize itself and instead feel that, in order for an economy to consistently support full employment and stable prices government must implement policies that stabilize prices and create full employment scenarios.

On the other hand you’ve got economists who support a “laissez-faire” economy. (18th century economist Adam Smith provided us with this theory.) Adams and his adherents felt that since human beings are guided by self-interest as long as you leave the economy alone (i.e. no government intervention) the result will be a balanced, self-regulating economy because that is the state of economy that best serves self interest.

And then we’ve got Frédéric Bastiat. Ironically he happens to be a great defender of laissez-faire economics. We say ironic as it is his “Parable of the Broken Window” that tells us that, in fact, destruction, whether it be caused by natural forces (such as Hurricane Sandy) or man (such as wars) do not stimulate the economy by creating more business (and therefore more jobs.) Bastiat included the story in an essay entitled “The Seen and the Unseen.” Here’s the short version of the parable:

The Seen: A boy breaks a store window. The owner now pays for a new window, which creates income for the glazier.

The Unseen: Because the store owner has to fix his (or her) window, he (or she) now doesn’t have money to invest in the growth of their business – or for anything else they might have spent it on.

In other words, Bastiat’s theory is that destruction doesn’t create more income, it simply reallocates income. Obviously, if this is true, disasters that cause mass destruction don’t stimulate the economy.

As far as the battle between laissez-faire and Keynesian economists are concerned, for our purposes let’s just say the jury is still out, especially after suffering through this last (or current depending on who you listen to) economic debacle. On the one hand, Keynesians can gloat over seemingly infinite corporate greed that resulted in lost homes as well as lost jobs – on the other hand, those who live on the laissez-faire side of the street can gleefully cite how President Obama’s stimulus package perhaps did nothing more than (as Bastiat might say) help us see that the economy was “worse than we realized.”

window display

Back to Bastiat

Whether or not laissez-faire or Keynesian policy should be pursued in the effort to cure the economy really isn’t the point as related to the impact of Hurricane Sandy – at least for the purpose of this article. What is at hand is whether or not Bastiat was right. However, perhaps we’ve left out an important economic theory. And that would be Darwinian, or “evolutionary economics.”

There is no getting around the fact that evolutionary economics is pretty darn complex. Evolutionary economists like to use a lot of math – especially something called game theory which uses math to explain/describe what might appear to be “irrational” economic choices or events.

However, one thing we can all understand is that evolutionary economics uses methods and ideas similar to those used to study biological evolution. And most of us are very familiar with the evolutionary concept of “survival of the fittest.”

Just for a minute let’s suppose that two store owners find that someone broke their window (destruction.)

The Seen: Both hire a glazier to fix their window (and we see the glazier benefit.)

The Unseen Store Owner #1: Poor guy (or gal) is forced to use money previously identified to be used to pay for an ad in the local newspaper to promote an upcoming sale. Now that the cash is gone, the store owner responds by throwing up their hands in despair.

The Unseen Store Owner #2: Decides to take President Theodore “Teddy” Roosevelt’s advice and “Do the best I can, with what I’ve got, where I’m at.” Knowing the ad is now out of the question, and without any funds left to promote the upcoming sale, she (or he) decides to use the new window to showcase the sale.

The store owner pulls out every old decoration from every holiday or special event sale from the back room and decorates the new, clear as a bell storefront window. She (or he) then gets on Facebook and Twitter and announces a contest to come up with a name for a sale that encompasses every holiday and special event known to man. The contest winner will receive $200 to donate to their favorite community charity. She (or he) contacts every existing customer via email to inform them of the upcoming sale and contest and asks them to spread the word.

The local community newspaper (ironically the one that the paid ad would have run in) picks up the story. The sale is a huge success. Too many people assume that “fittest” always means strongest. Wrong. “Fit” means the organism that is best able to adapt when the environment changes.

Obviously Store Owner #2 fits that bill. The moral is that, no matter what the “disaster”, be it hurricane or recession, crossing your fingers and hoping for the best or hoping the government will save you are not your only two choices. One choice will always be yours to make, and that is choosing to do the best you can, with what you’ve got, where you’re at.

Guest Author
– Merchant Processing Resource
https://debanked.com

Sandy

October 30, 2012
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deBanked’s office was empty on Monday and early Tuesday morning due to Hurricane Sandy. Instead, we were out dealing with the reality of having no power or water for at least a week. We did survey some damage in east midtown Manhattan, an area where floods exceeded over 5 feet last night on 36th street, completely submerging cars. Floods subsided by morning.

Hurricane Sandy 1

Window washing deck stuck in the trees

Hurricane Sandy 2

a building near the 34th Street Heliport

Hurricane Sandy 3

Stop

Hurricane Sandy 4

Toppled phone booth

Hurricane Sandy 5

Debris

One quote that got us through the night’s harrowing ordeal was a facebook update from Seth Broman, Merchant Cash and Capital’s VP of Business Development:

Dear friends and family, if this is the last communication I have for days with battery % approaching single digits, please make sure that all my rosters are properly updated for the bye weeks, proper waiver moves are processed, I vote against every trade except my own and I’d rather play without a kicker than drop Chicago’s D. Thanks, Seth

We hope everyone is safe. Did the storm affect you?

Traditional MCA Gets a Speed Makeover

October 24, 2012
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speed clock“How about you fund me first and then you change my merchant account?”

Some account reps will testify that closing a traditional split-funding or lockbox deal can be a bumpy road. The pay-as-you-grow system sounds fantastic over fixed payments until they learn that they have to change their merchant service provider, process sales for two full days, and then wait an extra day for the ACH to arrive in their bank account. The switch could take a few days to several weeks. Have you ever tried to convert MICROS?! A good account rep can keep the customer patient, but that job gets a lot tougher when the fixed daily ACH guys interject right before the contract is signed. We’ll fund you in two days with no processing change required! The customer would have to settle for a fixed daily payment, but that may be secondary to their stress about switching processing before receiving funds. Many things could cross their mind:

  • What happens if the download fails?
  • What if they say I need a new credit card machine?
  • What if my current processor locked my machine with a password? How long will this delay everything?
  • What if I don’t process sales every day? Will I need to wait until I have two full days of activity?
  • What if there are additional underwriting steps after I switch?
  • Are they going to withhold a percentage from my processing before I even get the money?
  • How long is this really going to take? I would prefer if I just had the money now and then I’d feel a lot more comfortable doing the rest.
  • I kind of need the money by tomorrow, I really can’t risk this taking longer than they expect.

So when RapidAdvance announced their new Rapid Funding Program, we thought, “is this really what we think it is?” We had Sean Murray reach out to Mark Cerminaro, the SVP of RapidAdvance and we learned the program is real. They can and will fund merchants prior to changing the merchant account or setting up the lockbox. In the interim, they set up a temporary daily ACH repayment to protect themselves should the conversion experience any hiccups. Murray asked if this was perhaps a response to the fixed ACH payment phenomenon that has exploded in the last year. Cerminaro responded (We paraphrased some of his words in this story), “Variable payments offer benefits. Many merchants would prefer to set up their financing this way. Some of our biggest resellers still focus heavily on split-funding as opposed to the alternatives. We believe this program will help both them and the merchant.”

With the slew of new players in the merchant financing market, is speed just window dressing for an old product? An article in Upstart Business Journal called MCAs old! The fixed payment merchant loan seems to be all the rage these days, leaving some to wonder if traditional MCA is on the decline. Cerminaro says that assertion is false. “We’ve experienced substantial growth this year on our traditional MCA product, on all of our products actually. When big companies like American Express and Amazon came in offering their own Merchant Cash Advance or loan program, it made merchants more comfortable that our product and similar ones to it are mainstream. The New York Times even ran an article that listed Merchant Cash Advance as an acceptable form of financing for small businesses. This is all making Merchant Cash Advance more attractive than it ever was before.”

On 7/28/11, we penned an article that said the Merchant Cash Advance industry was waiting for its big moment. At that time, we believed the merchants weren’t using Merchant Cash Advance financing simply because they just hadn’t heard of it. It was the hottest thing that no one was talking about. Of course the era of anonymity is gone and businesses are rushing to get funding hand over fist. The only question now is whether or not this will continue to drive rates down. Cerminaro alluded that some funders are undercutting so much that they’re forgetting to price in the risk. Other industry insiders feel the same way and the debate over it has become the most active thread on the recently founded, DailyFunder.com forum.

Contact Mark Cerminaro for any questions or clarifications regarding RapidAdvance’s Rapid Funding Program at mcerminaro[at]rapidadvance[dot]com.

– Merchant Processing Resource
https://debanked.com

Is Google Getting Greedy?

October 21, 2012
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By now, you’ve probably heard of Google’s earnings release blunder when their financial printer published an unfinished report. That version went viral and was clearly not ready for print since it included a placeholder note that said “Pending Larry Quote,” a space that was reserved for a quotable by CEO Larry Page.

Ad revenue was up 16% for the quarter, a 33% surge over last year’s numbers. But is Google getting greedy? We like to search for MCA industry news and in the last couple weeks, we noticed an interesting “glitch” that started to happen. Approximately 1 out of every 15 times (we didn’t run a statistical analysis), zero results show on the page. It doesn’t actually say “no results found,” but rather looks as if the results failed to load. That is of course except for the ads. The ads conveniently become the only clickable options.

This happens often enough that it has become annoying. We’ve experienced it with multiple browsers and three computers. Has anyone else fallen victim to this glitch?

Perhaps it’s psychological, but it seems like this occurs most frequently on business lending related searches, when the revenue-per-click Google earns just happens to be at its highest. Is Google getting greedy?

It’s a Mad, Mad World

October 18, 2012
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crazy customerYou aren’t going to find too many people who would disagree that things have gotten a bit crazy lately. We’ve got a crazy economy going, so why not employ a bit of crazy when it comes to promoting your small business in a crazy economy?

Think that be a bit of a naïve approach to attracting business? Maybe not.

Recently Old Navy added a little bit of crazy to the tried and true idea of a coupon when it created a “human coupon” to celebrate reaching 5 million fans on Facebook. Liberty Tax Service, while a big company, knew it couldn’t compete with H&R Block’s intensive television ad campaign, so they added their own little bit of crazy and instead dressed people up like the Statue of Liberty to direct traffic going by to their storefront. And let’s not forget all the hoopla Macy has been able to tweek out of their Thanksgiving parade for the last 80 years?

Still not convinced? How about a little case study on Sir Richard Branson? The man built a business empire using “crazy stunts” to bring attention to the “Virgin” brand. These stunts were perhaps a bit “larger” than most small business owners are capable of pulling off (you most likely can’t fund crossing the Atlantic ocean in a hot air balloon, or build an “aquaticar” and make history traveling from London to Paris in literally record time.) But you can’t deny that Brandon’s billions make a credible case for crazy.

OK, so maybe you’re not ready to dress like a chicken (or hire someone to dress like a chicken. Here are few approaches to crazy you might want to consider for your small business:

Organize a protest. Most everyone has either driven by or watched a “protest” on the evening news. How about staging a protest at your small business? What might you protest? How about carrying signs protesting “This business puts the customer first!” Or, “They actually helped me find something.” Or, “I called and a human being answered!”

Sponsor a crazy contest. This is a cool one because it can be conducted online as well as offline. For example, if you’re an office supply company or a professional organizer how about a “Messiest Desk” contest? The winner receives organizational products or a half hour consultation.

Crazy Customer of the Month. No, the customer doesn’t win if they’re crazy – in this case it is the award that’s crazy. For instance, a “Crazy Happy Customer of the Month.” Or, “Techie Customer of the Month.” Or, “Best Dressed Customer of the Month.” Take pictures and hang plaques.

Crazy Building Decorations. If you own the building, or it is OK in your lease, how about using your building to help your business stand out? A company in South Africa hung multi-colored sandals on a tree outside their building making it “bloom.” If you’re a financial planner it might be pretty effective to do the same to the tree in front of your office with fake 100 dollar bills.

Some businesses might find the above doesn’t mirror their brand. But you can still get a little crazy. Even the stodgiest consultancy can promote themselves by asking people to post pics of “crazy ties” on their Facebook page. Or hand out coffee cups that say something along the lines of “I got this for staying awake the longest at our last staff meeting.”

Sometimes crazy makes crazy good business sense.

– Guest Author
Merchant Processing Resource
https://debanked.com

Is it Just us or are the Deals Getting BIGGER?

October 15, 2012
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huge dealTwo years ago, it was easy to say that the average Merchant Cash Advance (MCA) deal was about $20,000 to $25,000. The claim used to be, funding up to $250,000! And yet very few companies would actually go that high when it came down to it. But now?

A million here, a million there… It’s all just business as usual. Nothing to see here everybody. Go on Tozzi, write another article about how MCA is for minuscule retailers that can’t get approved for a low limit credit card. Whether you call it MCA, Merchant Financing, or Merchant Lending, there’s no doubt that capital has become more accessible to businesses across the country. And the amounts being disbursed are getting BIGGER.

On October 12, 2012, Rapid Capital Funding (RCF), a mid-sized funder in Miami, FL provided $1,250,000 to a national convenience store chain. RCF published an official company announcement about it, but we actually got wind of the deal a week before it closed. deBanked staff is friendly with the folks at RCF, particularly with their lead underwriter, Andrew Hernandez. Hernandez is an industry veteran, with five years of MCA underwriting experience under his belt. So while RCF hasn’t had the reputation for taking on big paper in the past, we can’t say that we’re shocked that they’re marching down that path.

Other big deals this year in the MCA space:
United Capital Source – $1,250,000
YellowStone Capital – $751,000

Do you think we’ll be seeing more of this? Send us your comments.

– Merchant Processing Resource
https://debanked.com