Soul Mates: Merchant Cash Advance and Silicon Valley VCs

May 1, 2013
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googleAlmost 1 year ago to the day, I wrote a piece titled How the Facebook IPO Affects the Merchant Cash Advance Industry. In a most fitting way to commemorate this anniversary, it was reported early this morning that Google Ventures and Peter Thiel are investing in On Deck Capital (“ODC”) through additional Series D Financing. Thiel is especially symbolic in this case as he was the first outside investor in Facebook back in 2004.

But don’t expect Jesse Eisenberg to be called upon to play Noah Breslow or Mitch Jacobs in a movie about small business lending just yet, as the ODC story is a tad less revolutionary than facebook. Or maybe it’s not. Google Ventures is not one of the usual backing suspects in the MCA industry, but their involvement in this case is a perfect validation of my prediction 1 year ago.

Merchant Cash Advance financing turns 15 this year and split-funding goes back more than two decades, but the best of times are just beginning. On September 19, 2012 I bid farewell to an era and made my case for the one I foresaw on the horizon. Facebook wasn’t the first social network on the Internet, nor was their concept original, but they changed how we interact with strangers, friends, and family members online forever. There is a familiar trend with ODC and even Kabbage, two names that every journalist appears obligated to mention these days when writing about Main Street. Perhaps their technology based approaches send a tingle up the leg of the mainstream media or maybe they’re just really changing the game. They definitely appeal to the Silicon Valley crowd in a way that the old guard of Merchant Cash Advance companies apparently do not.

Old guard, did you just say old guard?!”

Contrary to urban myth, On Deck Capital and Kabbage are not taking on small businesses all by themselves. They are but a fraction of the overall alternative business lending market with the leaders being anything but old guard. Debt and Equity are pouring into these firms and there are no signs of it letting up any time soon. I can’t go a day without a fund, lender, or investor reaching out to me in some way with the hope that I can steer them to a funding provider in need of a capital raise. Their options to get in now are running low and my advice to them is to set your sights lower on ISOs. The big funders have got capital covered and the ISO market is the next gold rush.

facebookThe industry can’t grow without originations and most funders depend on some level of ISO business (a few entirely) to hit their benchmarks month after month. So the funders do their job well, but the lead generators are driving a large percentage of the growth.

In March, I attended the Search Marketing Expo in Silicon Valley. In a sheer twist of fate, at the same time a Merchant Cash Advance guy like myself was touring the campuses of Facebook and Google, it appears that Facebook and Google were busy touring the campuses of a Merchant Cash Advance company.

The connection between Silicon Valley and alternative business lending is beginning to run deep, very deep. I think we’re soulmates. Only time will tell.

Follow us at the ETA Expo

April 30, 2013
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May 3, 1:00am: I underestimated how easy it would be to make frequent updates. Wednesday was fantastic. I uploaded a couple dozen photos and updates all at once earlier today over on DailyFunder. As soon as the show was over, I found myself on Bourbon Street at the Discover party followed by the Priority Payments party. Both were a great time.

My Recap of the show is up now: ETA Expo Recap

Soul Mates: Merchant Cash Advance and Silicon Valley VCs

Original story about On Deck Capital’s investment from Google Ventures and Peter Thiel

My theory on why On Deck Capital took a paltry $17 million from Google Ventures and Peter Thiel

Photos and updates from the ETA
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May 1, 1:00am: Great start to the show this evening. Merchant Cash Advance providers and alternative business lenders continue to have a very strong presence in the payments industry. The booths I saw include: RetailCapital, NextWave Funding, Merchant Cash Group, On Deck Capital, Capital Access Network, Strategic Funding Source, American Finance Solutions, Swift Capital, MotherFund, and Principis Capital. GRP Funding and Paramount Merchant Funding are also on the exhibitor list but I didn’t spot their booths yet. That’s pretty substantial and it omits the major presence of Merchant Cash Advance companies that aren’t exhibiting. I bumped into Merchant Cash and Capital.

I met the guys behind Super G Funding which lends money against residuals. They’re great guys and they have such a unique role in the industry.

I think every funder I spoke with was quick to mention that they do 12 month deals and either offer direct debit repayment or will have it soon. The ACH train has disrupted the split-funding market pretty severely though many funders continue to do big numbers via split.

Nobody seemed to have an appetite for low FICO score deals (500s and below) except for Merchant Cash Group which target the higher risk market intentionally. And when I say “don’t have an appetite for,” I literally mean when asking a funder if they do below 500 credit, the answer is some version of “HECK NO!!”

Overall tone, and perhaps its because opening night included open bar, but it was very optimistic. Most funders seemed intent on expanding and are eager to service as much business as possible. I definitely get that sense that there is a real focus these days on the bigger fish ISOs ($1 million+ in referral business a month). When newbie brokers enter the space, funders spend an enormous amount of resources developing them and many times they just don’t pan out. Either the brokers don’t have the capacity to do more than a handful of deals, or they just don’t “get it.”

If you’re a mom and pop ISO and you have just 1 or 2 deals a month, it’s more difficult these days to get time and attention from a funder. Capital is flooding into the industry and everybody wants partners that can produce volume. From a resource standpoint, the “1 and done” reps are not an efficient use of time.

Big ISOs have a lot of negotiating power at their disposal these days. In the last 7 years, it was good to be an ISO, then hard to be an ISO and now it’s good again. Many things in MCA have a weird way of going full circle. Hope to see you on Wednesday.
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Apr 30, 1:00am: new orleansMerchant Processing Resource will be publishing updates as often as we can from the ETA Expo in New Orleans. I am very excited to be down here. Earlier today I had the opportunity to eat beignets at Cafe Du Monde, visit the French Market District, and take a ride on the Natchez Steamboat on the Mississippi River. But starting Tuesday, it’s all business. A schedule of events can be found on the ETA’s website.

You can follow along with everyone else in town on twitter using #ETAExpo2013 or #ETAExpo13
and of course via the DailyFunder Merchant Cash Advance iPhone App.

Some pre-conference tweets:

ETA Expo 2013 on Twitter

pre-conference tweets

Storified by Sean M· Mon, Apr 29 2013 22:21:50

Heading out to #ETAEXPO2013 today. Look forward to seeing all our friends in #NewOrleansHeather
Setting up the @IngenicoNA booth at #ETAExpo13 pic.twitter.com/hc2xXnmn3nChris Smith
COME MEET US IN NEW ORLEANS AT THE #ETAEXPO2013 *booth#1053* Looking forward to seeing everyone there! @ElecTranAssocMerchant Funding
Our team is in New Orleans for ETA 2013 #ETAExpo2013 fb.me/26kUlf3TdSecureNet
At #ETAExpo13? Swing by our booths #816 and #1005. Demo #genius and enter to win up to $2500!Merchant Warehouse
Dave and Matt are waiting for their connecting flight, and Rob is in the air! #ETAExpo2013 here we come! #G2atETAG2 Web Services, LLC
We’re excited to attend tomorrow’s @ETA Meeting & Expo in NOLA | ow.ly/kqyQS #ETAExpo2013Biz2Credit
#ETAExpo2013 R you ready to see cool new products, excellent service, and awesome video? Stop by booth 616 tomorrow-SEE the FAPS difference!First American Paymt
Hey folks! Nick and Dan just left the office for New Orleans! Be sure to visit us at the #ETAExpo2013 for your chance to win an iPad mini!Instabill
Hidden spots in NOLA, cant wait to discover them #ETAExpo2013. Mobile meetup at Bachannal or Antique or Hidden Art Gallery? who’s in?Kevin Colaco
Some great #NOLA restaurants from our man in the know, @gregleos: @BrennansNOLA @CochonDining @Commanders_NOLA @arnaudsnola #ETAExpo2013ControlScan
Setting up the booth at @ElecTranAssoc. Come check us out tomorrow at booth 456. #ETAExpo13 pic.twitter.com/p8vv5QfUuSCardConnect
Let’s meet up at #ETAExpo13 this week! Contact our BD Team here > bit.ly/13H2owcMerchant Link
@NewOrleans one of my favorite cities. Good food and even better people. Great choice @ElecTranAssoc #NOLA #ETAEXPO2013 @controlscanGreg Leos
#ETAExpo13 Join David Talach, others from @Groupon, @PayPal. Tues. 10a.m. Investment Comm. Forum Rms 206/207.VeriFone
Finishing up setup at #ETAexpo13. Excited for the show tomorrow, stop by our booth #702 for an overview of our services! @ElecTranAssocTranzlogic

Here’s to learning, networking, and having fun!

– Merchant Processing Resource
https://debanked.com

It Got Said – Merchant Cash Advance – Friday Fun

April 26, 2013
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In honor of Friday, we’re having some fun…

automate underwriting

18 month offer

See the rest of the Merchant Cash Advance memes on DailyFunder


Caught on twitter


Marc Glazer Interview With the Coleman Report

April 26, 2013
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We missed this last month somehow but we’ve got it now. CEO of Business Financial Services, Marc Glazer was interviewed by the Coleman Report about Merchant Cash Advance.


Read transcript

Funding Restaurants is Risky Business

April 22, 2013
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high riskPerhaps as a fitting follow up to our recent post on Merchant Cash Advance Default Rates, an article in the Dispatch reveals that of all the businesses getting SBA loans, restaurant franchises are the worst performers. WHAT?! You read that right, but many of us have been saying this all along. Retail and restaurants are inherently high risk and that’s partially why they’ve been the bread and butter of the Merchant Cash Advance industry for so long. A friend of mine works in the commercial lending department of a major bank and he’s told me bluntly many times that their POLICY when it comes to restaurant loan applications is to decline 100% of the time. They don’t care if they have 800 credit, 40 years in business and 50 locations, the default rate is just too damn high and not worth the risk. Now the bank doesn’t come out and market this publicly and that’s why I haven’t identified my friend or the name of the bank, but when you see the numbers, it makes sense.

The SBA states that 20% of their guaranteed loans default

  • Of the loans that defaulted, more than 50% of them defaulted before they were 20% paid in
  • Of the loans that defaulted, more than 33% of them defaulted before they were 10% paid in
  • Of the loans that defaulted, more than 7% of them defaulted before making a single payment towards the principle

Source: Dispatch

The Dispatch points out that the SBA guarantees higher risk loans, as if that somehow justifies these statistics. The maximum allowable interest rate on a 7(a) loan with a maturity under 7 years is prime + 2.25%. Right now prime is 3.25%. Think about this… the interest rate is 5.5% and the default rate is 20%. Most businesses default without hardly paying anything. The taxpayers eat the billion dollar losses that result and Main Street America goes on believing that an interest rate below 6% is reasonable.

In the private sector, there is no government body sweeping billions of dollars in losses under the rug. Alternative lenders like Merchant Cash Advance providers are on their own to price deals efficiently and rationally. As you might guess, that price is usually MUCH higher than 5.5%. Many funders charging in excess of 40% barely break even at the end of the year, and some go out of business. Think about it… many businesses they support don’t even qualify for an SBA loan and the default rate on those is 20%. To operate in such a risky market, many try to hedge those risks by setting daily payments as opposed to monthly, and setting the loan term to 1 year or less. Even then, economic swings and competition have a way of making sustainability difficult.

On another note, here we have the SBA stating that 20% of their loans default, many before making even a dent in the principle and we have some alternative business lenders targeting an even riskier market that is claiming default rates of 2-5%. Something doesn’t add up here. Just saying…

Merchant Cash Network Hosts MCA Info Session

April 20, 2013
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I recently had the opportunity to sit in on an informational session for small business owners hosted by New York City based ISO, Merchant Cash Network (MCN). On Wednesday April 10th, small businesses packed into a room at 1375 Broadway to learn about alternative financing with a focus on Merchant Cash Advance. MCN’s vast knowledge on the subject was obvious and I definitely believe these grass roots sessions are an excellent way to both educate the public and to bring businesses together to network. Great work guys!

merchant cash network

Photo below of the Merchant Cash Network team with Allie from Micro Office

merchant cash network photo

Merchant Cash Advance Default Rates

April 14, 2013
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bankrupt restaurantHere’s a question that every investor, lender, and underwriter asks at some point, “What is the default rate on a Merchant Cash Advance?” I personally don’t like when Merchant Cash Advance is overgeneralized since every funder offers their own variation of it, has a different tolerance for risk, and calculates under-performing or non-performing accounts in a unique way. Alas, I am not trying to avoid the question but want to make it clear that there is no one-size-fits-all financing model, nor a standard for defaults. I will quote publicly available information though…

On Deck Capital
10/9/12 – States their default rate was in the low single digits, but it was double that amount during the recession. Source: Upstart Business Journal

3/27/13 – States their default rate is around 5%. Source: Forbes

Capital Access Network
10/1/12 – Default rate stated to be in low single digits by their CEO, who adds that $275 million in accounts have underperformed but not all of those have been written off. Source: Digital Transactions

2/14/13 – Claims their loss rate (at least for a selection of their portfolio) was 3.2%. Source: Gigaom

Kabbage
11/13/12 – CEO claimed their default rates were below 2%. Source: USA Today

IOU Central
9/30/12 – Public financial statements reveal that more than 8% of their loan portfolio is impaired or past due. Source: IOU Financial Inc.

Outside opinion
10/1/12 – A senior manager at First Annapolis Consulting claimed that Merchant Cash Advance default rates averaged 12 to 13% in 2009, but that they are down to around 4 or 5% today. Source: Digital Transactions

SBA Community Express loans
12/15/2008 – An SBA program that guaranteed small business loans between $5,000 and $250,000 (this range sound familiar?). Default rate was 7% and the program was shut down on April 30, 2011. Source: LA Times

Borro
6/13/2013 – Borro CEO reports their bad debt in this video to be approximately 8-10%. They offer personal asset loans and their clients are primarily small business owners.


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Despite these figures, I still hear from account reps to this day who claim that up to 20% of their portfolios default. These defaults don’t necessarily all happen on the first advance or loan, as they may happen after additional rounds of capital. Perhaps more interesting is that these reps claim the funders don’t so much as bat an eye at these statistics.

So what’s the default rate of a Merchant Cash Advance? Well it depends on a lot of things…

Recent Merchant Cash Advance News

April 14, 2013
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merchant cash advance newsIn case you missed some of the big headlines in this last week, below is a summary:

Forbes changed its tune on MCA after five years
It took only a handful of journalists to set the Merchant Cash Advance industry’s momentum back YEARS. One of those journalists was Maureen Farrell, a previous writer for Forbes. Her story on January 31, 2008, titled Look Who’s Making Coin Off The Credit Crisis mercilessly labeled Merchant Cash Advance providers as blood sucking vampires borne out of the Great Recession. Sensational headlines attract attention and Farrell did her job well. But for someone whose background is Art History, English, and Journalism, she may not have been in the best position to make a qualified assessment of such a unique method of alternative finance. It’s unfortunate then that Forbes ran the story since it no doubt impacted public opinion in a negative manner for years.

That’s why it was so refreshing to see ‘Money, Money’ — How Alternative Lending Could Increase Your Company’s Revenue in 2013. Published by Cheryl Conner, she wastes no time in pointing out Farrell’s prior coverage as one of personal opinion and skepticism. Merchant Cash and Capital’s CEO, Stephen Sheinbaum was instrumental in Conner’s fresh assessment of the industry.
Read the new article on Forbes…

Deals being stretched out over 15 to 24 months may not be a step in the right direction
At least that’s the take of RapidAdvance’s CEO Jeremy Brown. In his latest post on DailyFunder Brown argued permanent capital solutions do not fit working capital needs.
Read his post…

Major executive shake-up occurs at Capital Access Network
Capital Access Network, the parent company of AdvanceMe, CapTap, and NewLogic recently let go of several top executives. Before official announcements were made, word had already leaked out and was being discussed on DailyFunder.
Read the discussion…

Merchant Cash Group announced the winner of their NCAA March Madness contest
NCAA basketball took us for a wild ride this year, but Merchant Cash Group is still awarding all their participants with bobble heads. The first place winner got cold hard cash.
His name is….

On Deck Capital embraces startup culture
Video games and ping pong tables adorn On Deck’s new office. Is the culture changing in alternative lending?
Read the story…

The ETA Expo is fast approaching. Are you going? Plan meetups
ETA expo thread on DailyFunder…

Kabbage Closed on a $75 million credit line
Read the story…