Loans

The Economics of Lending: Money vs. Goods and Services

May 21, 2013
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dvd or cash?If I were to offer you the choice between a free DVD with a retail value of $20 or a free $20 bill, which one would you take?

Unless the DVD was something you were going to buy anyway or unless it was a rare item that is hard to find, you’d probably accept the cash. I would too, and that’s because I can turn around and exchange the $20 for anything I want. This isn’t to say that someone wouldn’t accept a DVD and give you something of value in return. You could probably do this but it would be a hassle compared to buying something with cash. Cash is the ultimate liquid asset. It has the same numerical value to all that evaluate it and it is acceptable everywhere.

If this is the case, then why do governments set limits on transactions that only involve cash vs. transactions that involve cash in exchange for a good or service? The reference I’m making here is to usury. Many states govern the interest that can be charged on a loan. This is done to protect borrowers but in doing so, they end up hurting them.

For example:
A manufacturer spends $100 to create a commercial refrigerator, but they sell it to a business for $1,000. That’s equates to a fee of 900%. Once the business books it as inventory, they will attempt to sell that refrigerator to a consumer for an even higher price to make a profit. While it’s a nice windfall for the manufacturer, it’s capitalism at its finest.

But what if the manufacturer lent the business $100 cash in exchange for $1,000 back? Does that change the transaction significantly? In our example above, the manufacturer gave the business an item worth $100 and got $1,000 cash in exchange. The business hopes to sell that item for more and turn a profit but a couple things could happen:

  • Consumers might not be willing to pay more than $1,000 or anything at all for that model/make/color
  • The refrigerator could get damaged and lose its value

If these scenarios were to occur, the business may try to liquidate the inventory for a lesser amount and take a loss, but doing that might not be easy. The refrigerator might have to be inspected and appraised before a buyer is confident to make the purchase. This problem doesn’t happen with cash. People don’t go out and appraise the value of a $100 bill to determine if it’s worth more or less than $100. The other possibility is that the business can’t liquidate it at all and they end up losing the entire $1,000 they spent.

What’s interesting is that if the business had accepted a $100 bill in exchange for paying $1,000 at a later date, that $100 bill wouldn’t have the real risk (discounting hyper-inflation) of becoming worthless tomorrow or becoming the object of a difficult liquidation.

the $1,000 refrigerator questionSo when faced with choices again… would you rather take a refrigerator someone spent $100 to make and try to sell it for more than $1,000 or would you rather someone give you $100 cash and you do whatever you want to try to turn that into more than a thousand bucks? On the one hand you have a refrigerator which might have a decent retail market and on the other hand you have cold hard cash that you can do anything with to try and make the necessary profit. You might choose refrigerator but you might choose the cash especially if you had a rock solid idea for that hundred bucks.

If you’re an expert in your trade, you might be able to build your own higher-quality refrigerator for the same cost of $100 and be able to sell it for $2,000. Sure beats buying a crappy lower quality one and struggling to sell it for more than a thousand doesn’t it? Then you could pay the $1,000 owed and walk away with $1,000 in profit.

Sounds awesome except some states might deem the transaction illegal because to give a business $100 cash in exchange for $1,000 over a certain time period is usurious and predatory to the borrower. But selling a refrigerator valued at $100 to a business for $1,000 is okay, even if the business is never able to sell it.

In the eyes of a state, it is okay for a business to pay a 900% markup for an illiquid asset but it is dangerous to pay a 900% markup for the most liquid asset of all. I don’t understand it. If the idea is to prevent lenders from poaching borrowers or borrowers from making bad business decisions, then why is it okay for someone to sell a product for a lot more than they paid for it? Is a manufacturer selling a $100 refrigerator to a business for $1,000 usurious?

Perhaps your answer would be that a business owner wouldn’t engage in such a transaction if he/she didn’t believe it could be sold for more, either because there is an established retail market or because of sufficient market research. That is a weak defense because businesses get stuck with inventory they can’t sell all the time. Whether the market changed or it was just a bad business decision, Americans attitude towards speculation on a good or service is one of total acceptance. But give a man a dollar and he can’t be trusted to earn back more than a few cents on it. A legislator might evaluate these potential returns on a $1 investment like this:

Turn it into $1.05? sure!
Turn it into $1.15 maybe…
Turn it into $2.00? Let’s make laws to prevent people from thinking that way!

In many states, if you borrow a dollar so you can make three but it cost you a dollar in interest to make this happen, it’s illegal. But if you pay a dollar for an old banana peel with the hope of selling it for $3, that’s a business transaction.

I could rehash examples over and over, but where I’m going with this is that there are things like credit history and risk criteria that prevent people from borrowing a dollar at a relatively low rate. Naturally, the more risky the borrower, the higher the cost. After a certain level though, the law intervenes. If the amount of risk warrants a very high rate of interest, more than what is allowed by law, the government would rather the borrower get nothing than allow the transactions to go through. It’s a very sad position the government takes on its citizens, that the borrower is not capable of generating the return they believe or that that they lack the intelligence to know what they’re engaging in and therefore the transaction should be stopped altogether. In a utopian society, saving people from themselves might seem fair and just, but in reality there are millions of people and businesses with less than stellar credit, disqualifying them from borrowing at all because to compensate for risk would require a rate of interest disallowed by law.

At this time last year, 53% of Americans had credit scores of 700 or better. 700 is that magic threshold and it means that 47% of Americans are going to have a hard time obtaining credit or won’t be able to get it at all. When the laws were written to protect borrowers, I highly doubt the legislators understood they would be locking out almost half the country.

It’s ironic then that in times of financial crisis, government points the finger at banks for keeping credit tight, when it is nearly impossibly to free it up because of how regulated it is.

money exchangeCredit has been screwy the last few years because government intervention is wreaking havoc on the market. The maximum allowable interest rate on an SBA 7(a) loan maturing in less than 7 years is the Prime Rate + 2.25%. That would be 5.5% annually. FICO states that the odds of a borrower becoming delinquent on their loan (90 days or more behind) range from 15% to 87% if their score is less than 700.

How can you expect to make money if you can only charge a maximum of 5.5% when 47% of all Americans have a 15 to 87% chance of going delinquent or defaulting? You can’t and that’s why the Small Business Administration exists. In order to manipulate banks into making wildly unprofitable loans to businesses, the Federal Government via the SBA guarantees up to 85% of the losses banks are stuck with. It’s a bandaid solution to the broken market that usury laws create.

The SBA also empowers banks to crush private sector competition since many non-bank financial institutions do not participate in the SBA program and therefore need to charge vastly higher rates to compensate for risk.

But even the SBA has strict criteria on default coverage. Many borrowers do not meet the SBA’s criteria, leaving the bank unable to lend to them.

It is no surprise then that the end result of continued credit market dysfunction has led to non-bank financial institutions getting creative. If you can’t loan a man a buck in return for two, then buy 2 bucks worth of his future success in exchange for a buck today. That was the original basis behind Merchant Cash Advance financing and the concept is rooted in factoring. Americans accept the buy/sell arrangement in business no matter how much risk each party is taking and so if we start treating cash as an asset, of which there is nothing more liquid, then we’ve finally cured the disconnect of money versus product/service.

For those with heavy debt, critics point fingers at the lenders, disregarding the cash the borrower got as a seemingly empty asset with no value that disappeared over night, a trick they’ll conclude was all part of the lender’s plan to saddle the borrower with evil debt and interest charges.

Somewhere along the line, a few people stopped thinking about how they could turn a dollar into two and started thinking how they could use the dollar to pay for something they already got while worrying about the dollar and interest owed on it at a later date. As this psychology has taken root in our culture, people have painfully learned that the ability to borrow runs out and the reality of owing a lot of money interferes with the comfort of living the way they did before. Lenders have taken losses and legislators have enacted laws to prevent people from hurting themselves. It all comes back full circle as we wonder now why banks aren’t lending and people can’t get credit.

There are many solutions, some temporary, some long-term, some will help a little, and some will help a lot. All of the debates, arguments, and finger pointing don’t change the fact that no matter how much progress we make, there are people out there that are wondering how they can borrow a dollar today to pay for something they already got. Businesses borrow to pay for past due rent, pay off inventory, taxes, payroll, and equipment. There are instances when a cash infusion is appropriate because the business will bounce back and there are instances when a loan will prop an insolvent business up for a short while, only for it to finally fail because the profitability or cash-flow problems were never fixed.

In America we all understand the trading of goods and services for money, but when money is traded for money, we get confused. If you are willing to pay $1,000 for a refrigerator it cost someone else $100 to make with the belief that you could resell it for $2,000, then there is no reason why the manufacturer shouldn’t be able to borrow $100 and go direct to the consumer themselves. The $900 interest fee is justified. Let’s not forget that a competing lender will charge less to try and steal the borrower away. The market will takeover until the perfect balance is met between risk and reward. When we legislate away this natural process we cause dysfunction, creating the needs for bandaids like government guarantees to force a market into existence while disrupting all of the other ones.

Undo the regulations and inspire the masses to turn a dollar into two, a hundred, or a thousand! The possibilities are endless with cash. If you can’t think of a way to turn a healthy profit with the most liquid asset on Earth, then chances are your luck won’t be much better with selling refrigerators or anything else.

– Merchant Processing Resource
https://debanked.com
MPR.mobi on iPhone, iPad, and Android

Merchant Cash Advance Industry is Busy at Work

May 16, 2013
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hard workAfter what was one of the wildest two weeks in Merchant (MCA) history, the game-changing news finally subsided, but no one is taking a deep breath. Instead, everyone is busy working their butts off trying to help small businesses grow.

UPDATE 5/16: RapidAdvance has acquired the operating assets of ProMAC. First Instance of consolidation that we’ve been predicting would happen this year. See news release detailing the acquisition HERE.

There is just loads of capital available right now and the technology is catching up quick to support the mass deployment of it. A writer for the American Banker believes that the MCA industry is even beginning to threaten community banks.

Many community bankers would be open to using online applications and other technological tools to make faster loan decisions, says Trey Maust, co-president and chief executive at the $121 million-asset Lewis & Clark Bank in Oregon City, Ore. But most community banks use a business model that requires more hands-on interaction with borrowers, he says.

Hands-on is another term for driving back and forth to the bank for appointments, having the bankers visit your business, all the while they try to sign you up for other bank products, like checking accounts that incur a monthly fee.

Who’s at Work
We know some of the major industry players but it’s interesting to see who else is doing significantly large volume. Pearl Capital recently reported funding $7 million in a single month and United Capital source came in at a tad shy of $4 million in just this past April. These are firms you may have heard of already, but they’re now sitting at the big kids table.

What the Generals are Saying
If you haven’t been paying attention to the DailyFunder.com forum, 4 Chief Executives have contributed to the site in a very meaningful way by sharing their thoughts on the MCA industry at large. This is the kind of wisdom you would normally get in bits and pieces through occasional citation in the Green Sheet or other publications, but the full monty has materialized in the very exclusive CEO Corner. Some key highlights from what they’ve shared so far:

Excerpts from Jeremy Brown, CEO of RapidAdvance:
Those of us that have been in this business for 5 years or more – Rapid started in 2005 – are excited at the positive press we get today vs. several years ago and how we are becoming embraced and accepted as a mainstream product. More PE firms, banks, and others want to invest in or lend to the industry. Those groups have always been intrigued by the returns in this industry but the conversations are different today.

One thing I think will be different next year are fewer deals offered over 12 months in payback period. When you look at the data over an extended period of time, 18 month term loans don’t make sense for the merchants that are funded. It’s not the most efficient use of funds, limits the ability for the merchant to renew and the longer term deals are far riskier. (See: Year in Review and What Next Year May Bring)


Isn’t that the point of a 6 month MCA – to meet a current need and have the merchant be able to draw again in 4-6 months for the next capital need? That is the problem with the 15 – 24 month deals that are being offered to merchants today. Our industry is based on providing working capital to merchants. By its very definition, working capital is less than 12 months. Longer term deals are permanent capital, even when they are repaid over 15-24 months.

it was no surprise when the economy tanked in late 2008 that the merchants in our portfolios at that time took a major hit to sales and therefore the funding companies losses increased by 50% or more on their outstanding portfolios. So what happens when the next recession – big or small – hits and funders have portfolios out to 24 months? It doesn’t take an MBA from Harvard to figure out that answer. (See: Working Capital or Permanent Capital

Haven’t gotten into the industry myself in 2006, I can totally validate the complete 180 in press coverage. I’ve put all my energy into MCA and it’s gratifying to finally hear the praises so many years later.

Excerpts from Steve Sheinbaum, CEO of Merchant Cash and Capital:
The industry already services hundreds of thousands of small business merchants with cash advances for growth and other purposes based upon monthly credit card receipts. For years this has been the basic model of operation. But, what about the substantial number of businesses that require quick and easy access to capital who don’t accept credit cards or don’t produce enough in monthly credit card receipts to qualify under the normal MCA guidelines? Tens of thousands of businesses could use the capital infusions the industry provides daily but either don’t think they’ll qualify or, because of our lack of creativity, the industry hasn’t produced a means of addressing their needs. These businesses would make great customers but because of the rigid requirements we have in place to protect our livelihoods we’ve left money on the proverbial table.

That’s not the case anymore. (See: Creativity in the C-Suite…Another way to Fund!)

In regards to advances on gross revenue instead of just credit card payments, he’s absolutely right.

Excerpts from Andy Reiser, CEO of Strategic Funding Source:
the most important part of any deal is the people. We rely heavily on the relationships we have with the client and most importantly with our ISO partners and ISO syndicate partners who invest side by side with us. Valuing these relationships is far more important than relying solely on the numbers and how sophisticated our technology is.

Over our 8 year history, we have noticed that the performance of a deal has more to do with the relationship we have with our ISO partner and ISO syndicate partner, then with the deal itself. We have all kinds of tools available to help us analyze the potential success of a deal – FICO scores, due diligence checklists, signed affidavits, warranties and representations, scoring models, algorithms, etc. And yet, some of the ugliest deals on paper have been some of our best performers, while some of the most attractive deals on paper have been nothing but trouble. (See: Business and Baseball Fantasies)

During my time as a head underwriter, I witnessed the exact same thing. Solid referral partners had solid performing clients even if they didn’t look so good on paper. Likewise, the shakier resellers had clients that underperformed across the board, including the deals that looked cleanest.

Excerpts from Craig Hecker, CEO of Rapid Capital Funding
As each MCA company grows and creates a positive reputation, we all grow as an industry…together. But as our popularity grows, however, so does our competition. We already know that Amazon, eBay, and Google are stepping into the market, and AMEX is looking to expand their short term financing portfolio. These big business industry leaders will help build our brand of finance and benefit our portfolios, but I also think it is fundamental that we market ourselves as the alternative to big business finance and identify ourselves with the small business owner. (See: Small Business and How MCA Can Bridge the Gap to Success

We’ve got some big names in the industry now, whether they are financing the merchants directly or backing the funders that do the financing. I agree that you need not be intimidated by competing against these established brand names. Positioning yourself as the funder next door, people that have walked a mile in the merchant’s shoes (literally) can actually be a strong advantage.

What’s Next?
We’re pretty confident there will be more big headlines in the near future but for now we can’t confirm or say anything. DailyFunder.com is also lining up additional industry captains to participate in the CEO Corner and I’m sure there will be plenty of nuggets for us all to dissect. They’re probably the best source of MCA information that you can possibly get.

Stay tuned.

– Merchant Processing Resource
https://debanked.com
MPR.mobi on iPhone, iPad, and Android

Catch up with Alternative Business Lending

May 7, 2013
Article by:

rocket launchIf you feel like you’re falling behind on the news, you’re not alone. Things are happening FAST. here’s what you need to know:

5/7/13: Google Looks to Profit from Alternative Lending. Say hello to Mother Google.

5/6/13: Forbes interview with a Kabbage co-founder. It did not sound like they plan on remaining exclusive to the e-commerce side of business lending.

5/3/13: Summary of the ETA Expo. ACH is now the leading platform behind Merchant Cash Advance.

5/2/13: Google Acquires a Stake in Lending Club. This of course begged the question that was asked in BusinessWeek the next day on 5/3/13 in Does Google Want to be a Small Business Lender?

5/2/13: IOU Central smashes last year’s numbers. Publicly traded in Canada, this funder is only picking up steam.

5/1/13: Google Ventures and Peter Thiel invest in On Deck Capital. How’s that for big names?

5/1/13: My Silicon Valley VC prediction comes true with the On Deck and Lending Club announcements.

4/24/13: Business Financial Services Upgrades to $82 million credit facility. Not too shabby

4/24/13: IOU Central renews their credit facility.

4/24/13: Rumors begin to swirl that Amerimerchant has also landed a new credit facility. We have no confirmation on this.


How’s that for a 2 week span and those are just some of the headlines. More news is on the way as we are hearing rumors galore.

Be sure to join the industry chatter about these developments on DailyFunder in these 2 hot threads:
Google investing in the industry
OnDeck vs. Kabbage


I made another prediction back in February 2012 (Does Your Mom Sell Merchant Cash Advance?) in which I said consolidation was inevitable. With all these funders raising massive capital, mergers and acquisitions will be next on the agenda.

ETA Expo Recap

May 3, 2013
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FUNDEDRecap of the ETA Expo as it pertains to Merchant Cash Advance:

  • Just about every funder has an ACH program or is working on implementing one.
  • Many funders are licensed lenders or are working to become licensed in the states where it may be necessary. There actually seemed to be a lot of excitement about this. Funders are finding comfort in being subject to state mandated regulations as it probably raises their legitimacy and it will make their businesses easier to value when trying to raise money or sell.
  • The ACH repayment market will be larger than the split-funding market this year. There’s no doubt in my mind about this. That means that ACH funding is now the primary protocol behind Merchant Cash Advance.
  • Almost everyone is working hard to build up their technology. I got a personal demo of RetailCapital’s ISO/Agent system in addition to Capital Access Network’s new CapTap. Both are great. Capital Stack also has a beautiful platform.
  • Stacking is the issue of 2013 as I heard that word uttered probably every 30 seconds for a whole week. I know the NAMAA folks are talking about it but I don’t know what the consensus is. It’s important to keep in mind that many funders aren’t NAMAA members and that affects NAMAA’s ability to dictate policy. Capital Access Network, the largest funder in the industry isn’t even a member.
  • Speaking of NAMAA, they refaced their website and it looks A LOT better. I see only 14 members listed but it’s my understanding that there are closer to 20 of them.
  • Factor rates are all over the place. Swift Capital has a new 1.099 program, which has got to be the first one to fall under the 10% threshold aside from Amex’s Merchant Financing. Higher risk deals however still operate in the 1.49 and up range. There is no one-size-fits-all product anymore.
  • There were several direct lenders walking around that I had never heard of and they are apparently doing significant monthly volume. More and more people are getting into the funding business.
  • It’s exhausting trying to keep up with the news surrounding On Deck Capital. They are on a very deliberate path and what we keeping seeing and hearing is them just checking things off on their to-do list. I bullet-pointed my theory on DailyFunder in response to a few posts.
  • Discover and Priority Payments threw great parties.
  • New Orleans has a lot of charm.

Make sure to check out my updates and photos that I’ve finally posted from the ETA Expo on DailyFunder and feel free to add your own if you were there.

Dozens of photos from the show

Also read: Soul Mates: Merchant Cash Advance and Silicon Valley VCs

Follow us at the ETA Expo

April 30, 2013
Article by:

May 3, 1:00am: I underestimated how easy it would be to make frequent updates. Wednesday was fantastic. I uploaded a couple dozen photos and updates all at once earlier today over on DailyFunder. As soon as the show was over, I found myself on Bourbon Street at the Discover party followed by the Priority Payments party. Both were a great time.

My Recap of the show is up now: ETA Expo Recap

Soul Mates: Merchant Cash Advance and Silicon Valley VCs

Original story about On Deck Capital’s investment from Google Ventures and Peter Thiel

My theory on why On Deck Capital took a paltry $17 million from Google Ventures and Peter Thiel

Photos and updates from the ETA
————————————–

May 1, 1:00am: Great start to the show this evening. Merchant Cash Advance providers and alternative business lenders continue to have a very strong presence in the payments industry. The booths I saw include: RetailCapital, NextWave Funding, Merchant Cash Group, On Deck Capital, Capital Access Network, Strategic Funding Source, American Finance Solutions, Swift Capital, MotherFund, and Principis Capital. GRP Funding and Paramount Merchant Funding are also on the exhibitor list but I didn’t spot their booths yet. That’s pretty substantial and it omits the major presence of Merchant Cash Advance companies that aren’t exhibiting. I bumped into Merchant Cash and Capital.

I met the guys behind Super G Funding which lends money against residuals. They’re great guys and they have such a unique role in the industry.

I think every funder I spoke with was quick to mention that they do 12 month deals and either offer direct debit repayment or will have it soon. The ACH train has disrupted the split-funding market pretty severely though many funders continue to do big numbers via split.

Nobody seemed to have an appetite for low FICO score deals (500s and below) except for Merchant Cash Group which target the higher risk market intentionally. And when I say “don’t have an appetite for,” I literally mean when asking a funder if they do below 500 credit, the answer is some version of “HECK NO!!”

Overall tone, and perhaps its because opening night included open bar, but it was very optimistic. Most funders seemed intent on expanding and are eager to service as much business as possible. I definitely get that sense that there is a real focus these days on the bigger fish ISOs ($1 million+ in referral business a month). When newbie brokers enter the space, funders spend an enormous amount of resources developing them and many times they just don’t pan out. Either the brokers don’t have the capacity to do more than a handful of deals, or they just don’t “get it.”

If you’re a mom and pop ISO and you have just 1 or 2 deals a month, it’s more difficult these days to get time and attention from a funder. Capital is flooding into the industry and everybody wants partners that can produce volume. From a resource standpoint, the “1 and done” reps are not an efficient use of time.

Big ISOs have a lot of negotiating power at their disposal these days. In the last 7 years, it was good to be an ISO, then hard to be an ISO and now it’s good again. Many things in MCA have a weird way of going full circle. Hope to see you on Wednesday.
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Apr 30, 1:00am: new orleansMerchant Processing Resource will be publishing updates as often as we can from the ETA Expo in New Orleans. I am very excited to be down here. Earlier today I had the opportunity to eat beignets at Cafe Du Monde, visit the French Market District, and take a ride on the Natchez Steamboat on the Mississippi River. But starting Tuesday, it’s all business. A schedule of events can be found on the ETA’s website.

You can follow along with everyone else in town on twitter using #ETAExpo2013 or #ETAExpo13
and of course via the DailyFunder Merchant Cash Advance iPhone App.

Some pre-conference tweets:

ETA Expo 2013 on Twitter

pre-conference tweets

Storified by Sean M· Mon, Apr 29 2013 22:21:50

Heading out to #ETAEXPO2013 today. Look forward to seeing all our friends in #NewOrleansHeather
Setting up the @IngenicoNA booth at #ETAExpo13 pic.twitter.com/hc2xXnmn3nChris Smith
COME MEET US IN NEW ORLEANS AT THE #ETAEXPO2013 *booth#1053* Looking forward to seeing everyone there! @ElecTranAssocMerchant Funding
Our team is in New Orleans for ETA 2013 #ETAExpo2013 fb.me/26kUlf3TdSecureNet
At #ETAExpo13? Swing by our booths #816 and #1005. Demo #genius and enter to win up to $2500!Merchant Warehouse
Dave and Matt are waiting for their connecting flight, and Rob is in the air! #ETAExpo2013 here we come! #G2atETAG2 Web Services, LLC
We’re excited to attend tomorrow’s @ETA Meeting & Expo in NOLA | ow.ly/kqyQS #ETAExpo2013Biz2Credit
#ETAExpo2013 R you ready to see cool new products, excellent service, and awesome video? Stop by booth 616 tomorrow-SEE the FAPS difference!First American Paymt
Hey folks! Nick and Dan just left the office for New Orleans! Be sure to visit us at the #ETAExpo2013 for your chance to win an iPad mini!Instabill
Hidden spots in NOLA, cant wait to discover them #ETAExpo2013. Mobile meetup at Bachannal or Antique or Hidden Art Gallery? who’s in?Kevin Colaco
Some great #NOLA restaurants from our man in the know, @gregleos: @BrennansNOLA @CochonDining @Commanders_NOLA @arnaudsnola #ETAExpo2013ControlScan
Setting up the booth at @ElecTranAssoc. Come check us out tomorrow at booth 456. #ETAExpo13 pic.twitter.com/p8vv5QfUuSCardConnect
Let’s meet up at #ETAExpo13 this week! Contact our BD Team here > bit.ly/13H2owcMerchant Link
@NewOrleans one of my favorite cities. Good food and even better people. Great choice @ElecTranAssoc #NOLA #ETAEXPO2013 @controlscanGreg Leos
#ETAExpo13 Join David Talach, others from @Groupon, @PayPal. Tues. 10a.m. Investment Comm. Forum Rms 206/207.VeriFone
Finishing up setup at #ETAexpo13. Excited for the show tomorrow, stop by our booth #702 for an overview of our services! @ElecTranAssocTranzlogic

Here’s to learning, networking, and having fun!

– Merchant Processing Resource
https://debanked.com

Marc Glazer Interview With the Coleman Report

April 26, 2013
Article by:

We missed this last month somehow but we’ve got it now. CEO of Business Financial Services, Marc Glazer was interviewed by the Coleman Report about Merchant Cash Advance.


Read transcript

Factoring Construction Deals: It’s not impossible

April 18, 2013
Article by:

The Factoring Place Owner, Steve Ontiveros Specializing in Construction FactoringBeing my first post in the Small Business Corner, allow me to introduce myself. My name is Steve Ontiveros and I’m the founder of The Factoring Place. I’m good at finding the right factoring company for my clients based on their unique situations. Factoring and MCA really aren’t that different. Each company seeking a merchant cash advance is unique, like each factoring client is unique. Not all merchant cash advance companies are alike, and similarly not all factoring companies offer the same program & factoring rate.  I became a factoring broker because I wanted to make sure my clients were getting the very best factoring deal for their unique situation.

Many factors lack the c-c-c-courage needed to fund a construction deal.  Preliminary & Mechanic’s Liens, Payment & Performance Bonds, Progress Billing, and Retention, OH MY! Follow me along the “Yellow Brick Road” to mitigate the common risks of factoring construction deals.y factoring and merchant cash advance brokers turn down or walk away from construction companies seeking working capital. Factoring construction companies is a niche within a niche.  As a broker, understanding the inherent risks of construction factoring can help you find the right factoring firm that will successfully fund your client. Understanding how each factoring company operates is also important to knowing whether or not your client will get funded.

Actually, you don’t have to live in the fantasy world of “Oz” to successfully navigate the unique risks found in a typical construction deal.  When you peel back the curtain inside the “Emerald City Factoring Company,” you’ll find that there are no wizards or wizardry going on at all.  But for this article, I’ll be your Emerald City Factoring Company Wizard. I’ll help you understand construction factoring giving you the confidence to walk the walk and get your construction client funded.

Construction Factoring 101: Preliminary Lien Notice & Mechanic’s Liens

A Preliminary Lien Notice is a formal document sent by the contractor, sub contractor, material supplier, equipment lessor – and factoring company in some cases– to the owner of the project.  This “pre-lien” establishes the right to file a mechanic’s lien later on down the road.  If the pre-lien is sent and the claimant’s bill is paid, the pre-lien has no further legal effect.  However, if the bill is not paid then the claimant may now file a mechanic’s lien on the owner’s property.  An active mechanic’s lien on a property ties that property up, leaving it in a position such that it cannot be sold or transferred to another party until the mechanic’s lien is released.  Roughly 40 states in the US require a preliminary lien to be present before a mechanic’s lien can be enforced–check the laws in your state to see where you stand.

The Emerald City Factoring Company often requires its construction clients to provide evidence of a pre-lien being sent to everyone up the food chain, including the owners.  In fact, Emerald City Factoring Company has been known to file a pre-lien of its own to further protect its position.  True, Emerald City Factoring Company is not a contractor, supplier, or equipment lessor.    But, because Emerald City Factoring Company has a blanket UCC1 on all assets of the client, the factor is indeed a supplier of material and equipment on the job.  Even if the General Contractor argues a factoring company has no legal standing to file a pre-lien, the owner doesn’t care. The owner will simply tell the General Contractor to ensure all invoices are paid to all subcontractors so that the factoring company’s pre-lien won’t magically turn into a mechanic’s lien.  Having the pre-lien in place allows the Emerald City Factoring Company to file a mechanic’s lien if payment is not made, which means the Wizards running the show can sleep well at night.

Construction Factoring 102: Payment & Performance Bonds

Performance bonds are used in the construction industry as a tool for the owner of the property being developed to guarantee that the value of the work will not be lost in the case of an unfortunate event (such as insolvency of the contractor.)  A payment bond guarantees that the contractor will pay the labor and material costs they are obligated to.  Shoddy work, sub-standard materials, and corner-cutting put Emerald City Factor’s factored invoices at risk, because if the owner throws your client off the job, the bonding company can step in and finish the job – and then back charges your factoring client.  It’s unlikely that a bonding company will subordinate to the factoring company, and thus the factor’s lien on the receivables may be primed by the big bad bonding company.

So, how do you prevent the Wicked Witch of the West coming through to spoil the party, kick your contractor off the job, and call in the bonding company to clean up the mess?  Unlike Dorothy, clicking your heels and repeating “there’s no place like home” won’t prevent the damage done by that under-performing contractor factoring client of yours.

Invite “Captain Obvious” to work for the Emerald City Factoring Company.  He’s the guy that usually shows up after the disaster struck, and is rich with advice on what you should have done.  These are usually “DUH” moments but, in retrospect, they were so obvious and simple that you may have over looked them.  Here’s what Captain Obvious has taught us over the years:

Construction Factoring Company

  • Have your contractor client share the bid file with you.  Go over each scope with a fine tooth comb.  Ask the contractor to tell you what % gross profit was built into each unique scope.  Use common sense to work out where the estimate may be wildly optimistic.  Is there enough gross profit in the estimate for them to have “oh crap” room?  More importantly, is there enough room in the estimate to cover the costs of your factoring services?
  • Ask about the job costing engine that the contractor is using.  Are they plugging in the job budget before the job starts, and then recording costs against the original budget?  Ask the contractor how long it takes for their AP accounting staff to enter job costs against each job.  The costs need to get added to the job cost engine almost immediately after they are incurred.
  • Ask to be shown a copy of a recent “over/under” billing report.  This report will show whether or not the job is hemorrhaging cash as the job is happening.   If the job is over-billed, the contractor is in a strong cash position on the job.  If it’s under billed, it means the contractor has spent more on the job than they have yet to bill.  Running jobs under billed for too long is probably what brought the contractor to you in the first place, so don’t be surprised to see this – just monitor it so that you know just how bad the situation might be.
  • If your contractor’s eyes gloss over when you ask them about job budgets and job costing and over / under billing, then you might have a different sort of problem on your hand.  Without these tools in place, the contractor will have a tough time knowing whether or not he’s profitable and whether or not he has the longevity to complete the job.  Yes, even with factoring company in place, there’s no avoiding disaster when working with a contractor who doesn’t watch his budgets.
  • Get a hard hat and a vest with fashionable fluorescent reflective tape.  Travel to the job site at least once a week to make sure progress is being made and to be visible to your client.  You’re in luck if you have a pick-up truck and even better if you have a pick-up truck with a diesel fuel tank in the bed.  This way you can top off the heavy equipment on the job site so that they’re ready for a full day’s use tomorrow!
  • While at the job site, cozy up to the project manager / superintendent that is in charge of your client’s performance.  He’s usually the person who will approve or deny the progress billing requests.  Be up-front with him and tell him that you’re the “money guy” behind your client.  Ask the project manager regularly about progress on the project.  Are there dicey issues that you can take up with your client to make the job run smoothly?
  • Be the guy that a) brings the donuts and coffee into the planning meetings and b) has a cooler full of sodas and snacks for the laborers.  Develop relationships with people on the job.  Not only are you looking after your investment, but you’re sure to get “insider” information about the performance of your client.  Another added benefit to being on the job site consistently?  More clients.  As you’re talking with the project manager, it’ll be no secret what you do.  I can’t tell you how many clients Emerald City Factors has earned as a result of job-site schmoozing.
  • Most of all, be useful on the job site, and then get out of there.  Bring lunch to the trades people.  Ask your questions.  Get invoice approvals.  Find out when the city / county inspector is coming to inspect your client’s work (and be there for those inspections!)  Do no harm.
  • Require that your contractor provide you with weekly job cost reports.  Measure the actual job costs against the original job budgets.  If you start to see a budget getting to the end of its life, investigate.  Find out if there are change orders that you don’t know about.  Maybe it’s just job cost entry errors (costs being tagged to the wrong element of the job).  Don’t accept your client’s word for it when he tells you “I’m on time and under budget.”  Expect that he’s not, and verify with proof in the job cost / budget reports.

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Construction Factoring 103: Progress Billing & Retention

The c-c-c-cowardly Lion will tell you that the contractual ability to off-set the cost of defects or repairs against previously approved billings is what prevents him from getting into the construction factoring game.  In other words, the Lion is afraid that even after the general contractor approves an invoice, somehow he or she can still legally refuse to pay any or all of the approved invoice.  This is typically when retention comes into play.  Retention is a process by which the general contractor will hold back usually 10% of a progress payment.  This 10% is not paid to the contractor until the end of the job, when all the punch list items are completed, and when the owner is satisfied with the material and workmanship.  Think of it as a “reserve” account of sorts.

Be sure you understand that a progress billing invoice may have retention – if so, don’t advance against the full value of the invoice.  Gauge your advance based on the invoice amount AFTER retention is taken out.  Don’t fund unless and until you get the general contractor to physically sign your approval letter.  Put language on your approval letter that says something to the effect of: “Invoice approved without offsets or deductions” and then pray that you don’t ever have to defend that language – a costly adventure in the American Justice System!

Construction Factoring 104: Distance Makes the Heart Grow Fonder

Emerald City Factoring Company is located in the Heart of Oz.  Let’s say that your construction client’s project is all the way over in Kansas, so there is no chance that you or your wizard staff can visit the job site to protect your investment and market to others on the site.  In that case contract with a broker, or a construction manager, to visit the site on your behalf.  Get some eyes and ears on the ground at the job site, and be sure to review the budgets and job cost reports on a regular basis.  If you want to get really creative, partner up with a bookkeeper who is local to the construction client and job site.  Ask that your construction client consider using a chosen bookkeeper who knows how to manage construction job costing and billing.  You’ll be singing the praises of Glinda, the Good Bookkeeping Witch of the North before you can say “there’s no place like home, there’s no place like home, there’s no place like home.”

The c-c-c-cowardly Lion gets Courage

It’s always easier to get something done when you have a little bit of experience.  Dorothy didn’t get home without taking a few calculated risks.  Consider funding a small deal, perhaps a spot factor on a small project will give you some practice but won’t cause you to lose sleep.  You can learn the lingo of the contractor (and flatter your client) by asking questions about the business.  Or, consider working with non-competing factoring company who does construction and let them teach you the ropes.

Just watch, before long you’ll be chanting in your sleep: “There’s no factoring like construction factoring…”

Steve Ontiveros is the founder and president of The Factoring Place, Inc.  a privately held full service factoring brokerage firm specializing in construction factoring deals (including progress billing.)  He can be reached at steve@thefactoringplace.com or 510.223.1285

Merchant Cash Advance Default Rates

April 14, 2013
Article by:

bankrupt restaurantHere’s a question that every investor, lender, and underwriter asks at some point, “What is the default rate on a Merchant Cash Advance?” I personally don’t like when Merchant Cash Advance is overgeneralized since every funder offers their own variation of it, has a different tolerance for risk, and calculates under-performing or non-performing accounts in a unique way. Alas, I am not trying to avoid the question but want to make it clear that there is no one-size-fits-all financing model, nor a standard for defaults. I will quote publicly available information though…

On Deck Capital
10/9/12 – States their default rate was in the low single digits, but it was double that amount during the recession. Source: Upstart Business Journal

3/27/13 – States their default rate is around 5%. Source: Forbes

Capital Access Network
10/1/12 – Default rate stated to be in low single digits by their CEO, who adds that $275 million in accounts have underperformed but not all of those have been written off. Source: Digital Transactions

2/14/13 – Claims their loss rate (at least for a selection of their portfolio) was 3.2%. Source: Gigaom

Kabbage
11/13/12 – CEO claimed their default rates were below 2%. Source: USA Today

IOU Central
9/30/12 – Public financial statements reveal that more than 8% of their loan portfolio is impaired or past due. Source: IOU Financial Inc.

Outside opinion
10/1/12 – A senior manager at First Annapolis Consulting claimed that Merchant Cash Advance default rates averaged 12 to 13% in 2009, but that they are down to around 4 or 5% today. Source: Digital Transactions

SBA Community Express loans
12/15/2008 – An SBA program that guaranteed small business loans between $5,000 and $250,000 (this range sound familiar?). Default rate was 7% and the program was shut down on April 30, 2011. Source: LA Times

Borro
6/13/2013 – Borro CEO reports their bad debt in this video to be approximately 8-10%. They offer personal asset loans and their clients are primarily small business owners.


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Despite these figures, I still hear from account reps to this day who claim that up to 20% of their portfolios default. These defaults don’t necessarily all happen on the first advance or loan, as they may happen after additional rounds of capital. Perhaps more interesting is that these reps claim the funders don’t so much as bat an eye at these statistics.

So what’s the default rate of a Merchant Cash Advance? Well it depends on a lot of things…