Sean Murray


Articles by Sean Murray

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North American Merchant Advance Association

August 23, 2011
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We’ve spoken about the North American Merchant Advance Association (NAMAA) quite a few times before: The Current Members of NAMAA 11/17/10 and Let’s Play ‘Solve Solve That UCC Filing!’12/28/10. Today the Green Sheet announced some recent developments with the organization, including new members and a planned release of data.

According to NAMAA President and AmeriMerchant CEO, David Goldin, “In the coming months, we will be publishing data that will be the first and only source of industry-wide merchant cash advance provider metrics.” We highly anticipate whatever it is they aim to share and will certainly be reporting on it.

NAMAA is key the to growth, education, and self-regulation for the Merchant Cash Advance Industry. Learn more about them here.

– The Merchant Cash Advance Resource

https://debanked.com/merchantcashadvanceresource.htm

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Update 1/12  Are you a new Merchant Cash Advance provider looking to join this association? Download the NAMAA APPLICATION here. The cost appears to be $3,000 a month.

60% of Merchants are Unaware of The Costs They Would Incur for a Data Breach

August 23, 2011
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Posted on January 12, 2011 at 8:34 PM

The process is so routine, that you may not give it any thought. Customer enters your store, purchases an item using a credit card, and the funds are deposited in your bank account a day or two later. Your terminal for swiping cards never gives you any problems and your customer service representative is a pretty nice guy. And then one day you have a data breach…….

A data breach, regardless of how it happened, is your liability. According to the 2009 U.S. Cost of a Data Breach Study by the Ponemon Institute, the average cost for merchants coping with a data breach in 2009 was $6.7 million. $6.7 Million!

That National Retail Federation(NRF) and First Data have just published a study that indicates 60% of merchants are unaware of the costs they would incur for a data breach and 64% believe their businesses are not vulnerable to credit/debit card data theft. The numbers are alarming and it sheds light on a problem that merchant processing salespeople face these days. Many business owners have been told at one point or another that their credit card machine is old, non-compliant, or requires an upgrade. This can come off sounding like a cheap sales pitch, especially after being informed that the upgrade involves some kind of fee.

Heed their words. Payment Card Industry Data Security Standard(PCI DSS) compliance is mandatory and you can be hit with fines for a violation. Business owners are required to perform a Self-Assessment Questionnaire(SAQ) once a year. If you’ve never performed one or aren’t familiar with it, you can pick up instructions and questionnaires on the PCI DSS website. (https://www.pcisecuritystandards.org/merchants/self_assessment_form.php)

Protect your customers. Preach it, don’t breach it.

-deBanked

https://debanked.com

Merchant Cash Advance Providers Cope with New Business Failure Rate

August 23, 2011
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“Why can’t I get a better deal? I’ve been in business for 9 months already!”

Is this you?: Your doors open, you bring in customers, and revenue is pouring in. It seems like your business plan was right on the mark and there’s no doubt things will continue as is or get better. For cash flow or expansion purposes, you seek out a loan or line of credit.

Your bank shuts you down and not because they weren’t impressed with your business, but because they require a minimum of 3 years in business. So what to do now?…

While banks can only sustain a certain amount of risk, a Merchant Cash Advance(MCA) provider can fill the gap by purchasing the future credit/debit card processing transactions of a business. It’s a solid capital source for an old company and a perfect fit for a new one. But even they have a risk threshold.

YIKES! 25% 1st year failure rate, 50% 1st year failure rate, only 1 in 3 survive, 9 out of 10 are gone in first two years! Despite the wide inconsistencies, it’s enough to rattle the underwriters of MCA providers across the country. As a result, the majority of Merchant Cash Advance(MCA) providers require a full year of operation before being eligible to apply. Some buck the trend and there’s a reason for it.

Statistics claiming a failure rate of 50-90% for small businesses seem to be largely overexaggerated. Unfortunately, these figures have caught on as fact and are quoted, requoted, reported, distorted, and multiplied. It’s discouraging and yet millions of people start a business every year. Here are some verifiable and credible stats:

U.S. Department of Labor: 24% of all businesses started in 1992 had failed by 1996

Amy E. Knaup, Bureau of Labor Statistics: 34% of businesses fail within the first 2 years, 56% fail within first 4 years

Score.org (Official partner of Small Business Administration): Reported in Nevada that 50% of all new businesses fail within 2 years

The data reflects the survival rate of businesses started in the 2nd quarter of 1998. Leisure and hospitality is the category most suited for a MCA and 20% of them failed within the first year.

Business Owners: There is no such thing as a low interest business loan, as we presented in a previous article. Some MCA providers are purchasing about $14,000 worth of credit card receivables for a price of $10,000 today. That’s a cost of $4,000. Think about it this way: If someone gave you $1, could you turn it into $2? If someone gave you $10,000 could you turn it into $20,000? If you believe in your business, then you will create repeat customers.

For example:

A $10,000 investment in advertising immediately brings in $12,000 of sales. At first glance, the $4,000 cost on $10,000 from a MCA does not seem worth it. However, the repeat business comes into play. If only half of them come back a second time, then your return becomes $18,000 ($12,000 in sales the first time, and $6,000 the second time).The return on your investment grows for as long as any one of those customers continues to do business with you in the future. $50,000 in sales over the course of a year can be the result of an initial $10,000 advertising campaign. Is it worth it now? absolutely!

Strangely, some business owners still balk because the cost is higher than their expectations. As Americans we have a tendency to believe that anything above 10% is too high. We could be poised to make 500% of our investment and still don’t want to pay 40% for the funds to make it happen.

It’s a pyschological thing. As business owners, we want a 5% interest rate but don’t consider the fact that interest rates that low only exist with taxpayer guarantees. We want a loan from the bank but don’t consider that our collateral (house, car, furniture, future paychecks, spouses belongings) will be reposessed in the case of default. And we want the bank to approve us even though all data indicates that out of the 100 businesses exactly like ours, 20 of them will fail in the first year.

Let us remind you that most MCAs are uncollateralized, are only repaid at the pace that revenue is generated, are not taxpayer subsidized, and available despite the high failure rate for new businesses. In the spirit of a fair deal, it doesn’t get more fair than this. Entrepreneurs are fortunate to have access to capital but if you can’t envision turning $1 into $2, maybe starting a business wasn’t such a good idea…

– The Merchant Cash Advance Resource

https://debanked.com/merchantcashadvanceresource.htm

Did Somebody Say the End of the Credit Card Industry?

August 23, 2011
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We check our site’s inbox once a day and usually receive some compliments, feedback, or industry secrets. But over the last two days, more than 15 people e-mailed us this link: The End of Credit Cards is Coming. This was followed by a barrage of comments such as “Does this mean the end of the Merchant Cash Advance industry as well?” or “It looks like your site topics are going to be obsolete.”

If any industry is poised to take a hit as a result of this “payment evolution”, it’s likely to be the manufacturers of plastic and magnetic strips. (The companies that make the cool shiny holograms on the back may also suffer.) If you actually READ through the article, it discusses an industry progression towards contactless payments. A contactless payment is still an electronic payment and it involves the same networks and banks. Saying the declined use of physical rectangular plastic cards will result in the end of the electronic payments industry as whole is like saying that the less frequent use of flutes and banjos will result in the end of music.

All sarcasm aside, this progression towards contactless payments indicates the merchant processing industry is on the verge of an explosive rebirth. Here’s why:

Equipment Sales and Leases

New technology to accept contactless payments will be required. If plastic cards are slowly phased out, retailers will have absolutely no choice but to purchase or lease equipment to accept contactless payments. (Sales and Leasing boom)

Increased Interchange profits for banks

The growth of contactless payments will likely cause Visa and MasterCard to increase certain interchange categories. They will rationalize this by providing proof that contactless security costs more.

New Payment Networks

Every merchant needs to accept both Visa and MasterCard branded cards in order to survive. In some regions of the country, it’s also important to accept American Express. Though American Express charges merchants more, they can’t afford not to have it. That being said, the above referenced article mentions the formation of a new super power payment network called ISIS to rival the current players. ISIS was formed by AT&T, T-Mobile, Verizon, Discover and Barclays Bank. Since ISIS is indepedent from the other payment networks, they will be able to create their own “interchange” and cost structure. I am inclined to believe that costs will not be lower than what’s commonplace in the current marketplace.

Increased Electronic Payments Usage

For the past 4 years, we’ve been lectured repeatedly by the government, teachers, and financial experts that credit cards are bad. During that same time period, we’ve also celebrated the importance and efficiency that phones/smart phones have brought into our lives. Blackberries, iPhones, Droids, texting, apps, skype, and wireless internet are the bread and butter of our daily lives. So what is the public inclined to infer with phones capable of making electronic payments?

  • Credit Cards Payments Bad
  • Smart Phone Payments Good

As long as Smart Phone is Good, consumers don’t need to feel guilty over their usage of credit. I’m sure we’ve all seen the debt counseling talk shows where they take an out of control spending housewife and force her to cut up her credit cards. She cries a little, acknowledges her problem, and then in a symbolic gesture of triumph, cuts up her cards. The entire charade portrays the plastic card as the perpetrator of the woman’s debt problems. One thing I don’t expect to see any time soon is a woman being lectured by a debt counselor to smash her iPhone with a hammer to stop her out of control spending. “In order to conquer your debt, I want you to go home and burn all 5 of the Droids on your family plan.”

BECOME DEBT FREE

Join the thousands of people who are breaking their scissors on their phones, buying new scissors, and then smashing their phones with a hammer. Say “Forget it to Credit” because there’s no app for your spending problems!

Those rectangular plastic cards may be on their way out but contactless payments are going to bring billions to the merchant processing industry. Happy processing!

-deBanked

https://debanked.com/

Merchant Cash Advance Application Process – A Guide For Business Owners

August 23, 2011
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We are happy to provide business owners with useful information. Since the site can be a bit difficult to navigate, we have compiled a 7 page printable PDF packet that summarizes what to expect when applying for a Merchant Cash Advance.

It includes:

  • A sample application of what will be asked
  • A list of what documentation is needed and why
  • A breakdown on the established methods of repayment
  • Contingent requirements that funding providers may have
  • Glossary of Terms

The PDF packet can be downloaded here: The Merchant Cash Advance Application Process – A Guide for Business Owners

-The Merchant Cash Advance Resource

http://www.merchantcashadvanceresource.com

Who is Really Getting a Merchant Cash Advance?

August 23, 2011
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You’ve seen ads like it before: “Get up to $250,000 for your small business today!”

For the local corner deli, that kind of cash may seem too good to pass up. There’s just one catch, many Merchant Cash Advance(MCA) providers cap funding approvals at somewhere in the range of 125% of a business’s monthly credit card processing volume. That means a deli processing $10,000 would be eligible for up to $12,500. ‘Mom and pop’ shops are often left wondering if anyone could ever really get $250,000 or if that figure is just a deceptive marketing gimmick.

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The Merchant Cash Advance Resource would like business owners to know that $250,000 is not only possible, but deals of this size and larger are made often. The typical recipients are retail chains and restaurant franchises, but any business generating enough volume in credit/debit card sales is eligible. If there was any doubt about the popularity or legitimacy of the MCA financial product, take a look at some franchise names that have used it:

  • Burger King
  • Domino’s Pizza
  • Hooters
  • Subway
  • Dunkin Donuts
  • Taco Bell
  • Denny’s
  • Wendy’s
  • Meineke Car Care
  • Maaco
  • Aamco Transmissions
  • Curves Fitness

This data was confirmed by researching UCC filings on AdvanceMe, Strategic Funding Source, Merchant Cash and Capital, First Funds, and Business Financial Services.

Every funding provider is not created equal. Some of the oldest players such as AdvanceMe, Merchant Cash and Capital, and Strategic Funding Source are capitalized well enough to do deals up to $1,000,000. Other firms specifically seek out larger businesses such as Bankcard Funding in Long Island, New York. According to a representative there, their average funded deal is $100,000. Others have a comfort range of $5,000 to $75,000 but will bring in outside investors if they need to go beyond that.

Merchant Cash Advance is not just for smaller businesses, nor is it a last resort source of capital. It is an established alternative to bank lending that offers incredibly flexible repayment terms. Despite the benefits, a MCA still has a reputation for being expensive. While we don’t dispute that, we do recognize the need for it. Unlike SBA loans which can carry default guarantees up to 90%, MCA’s are completely backed by private investors. There are no billions of dollars to fall back on, government backed guarantees, or bailouts when things turn ugly.

Over the past few years, some MCA firms simply weren’t able to generate enough profit and closed as a result. In the case of Global Swift Funding(GSF), a MCA provider that dissolved back in 2009, the return on investment simply did not prepare them for the loss they would realize from a very important client.

http://www2.ocregister.com/articles/gantes-money-million-2399154-bankruptcy-restaurants

John Gantes, formerly one of the richest Men in Orange County, California owned 110 restaurants throughout the western part of the U.S. As the economy turned sour, he reportedly started loading up on Merchant Cash Advance funding for each location. In the end GSF cried foul, but they could not sustain operations further.

There is risk on both sides of the equation. A MCA is not for businesses on the fritz, but rather is a tool to acquire inventory, new locations, upgrade equipment, get through a slow season, and grow. While much hype surrounds the minimal paperwork requirements for MCA, businesses seeking in excess of $100,000 should expect a more intensive underwriting process.

“Have detailed financial statements handy and expect some scrutiny of the Balance Sheet,” was advice offered by one underwriter. “We’re going to want to make sure you are using these funds for the right reasons.”

And yet the MCA industry stands by their mantra of making capital accessible to all. With funding amounts reportedly as low as $1,000, and more than 21,000 individual advances made in 2010 alone, there is really no better time for a small business owner to apply.

The funds are there but it’s important to set your own expectations of how much you can access. The corner deli should be able to put $12,500 to good use. Our experience shows that positive sales activity will probably make the funding provider more comfortable to extend a larger amount to you down the road. I think we’d all like to get $250,000 today but in the absence of government backed guarantees, a tumultuous economy, and jittery investors, you’ll need to get your foot in the door first and work your way up.

-The Merchant Cash Advance Resource

http://www.merchantcashadvanceresource.com

Images Copyright (c) of 123RF Stock Photos

Summary of New 2010 Americans with Disabilities Act ATM Standards

August 23, 2011
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Wondering when the local ATM machine would finally accomodate your needs? There is good news for you!

On July 26, 2010, on the 20th anniversary of the Americans with Disabilities Act (ADA), the Department of Justice announced rules updating the ADA standards governing the construction and alteration of facilities, including places of public accommodation, commercial facilities and state and local government facilities.

The new standards adopt guidelines established by the Access Board, an independent federal agency that develops and maintains design criteria to ensure access for people with disabilities.

New standards include new technical specifications for speech output guidance, keypad controls, display screens and Braille instructions for impaired consumers.

DOWNLOAD THE FULL 7 PAGE PDF FILE SUMMARY HERE

BY FIRST DATA AND STAR

Who Are You Really Dealing With?

August 23, 2011
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A long time ago, I did what every man has to do at some point in their lives (hopefully only once), plan my own wedding. Once the reception hall was booked, I assumed the job was 90% complete. My wife proved that theory wrong and before I knew it, we found ourselves in a wedding vendor tornado. Which photographer was best?…which florist…which DJ…caterer, limo company, hotels, theme, invitations, and honeymoon? But finding the best was only the beginning. Not everyone was available for our special day, nor was everyone in our price range. Even worse, some of our top choices had reputations for being late or not showing up at all.

It was tough to determine who was genuine and dependable. Some of our phone calls would go unreturned for days and others would hide large fees in their contract that they hoped we wouldn’t find. As a consumer, it was an experience I’ll never forget. I was thankful to have most sales presentations face to face and can only imagine how much more difficult it would’ve been to choose over the phone.

And that’s just it… a very large percentage of financial transactions are conducted over the phone and internet. For the Merchant Cash Advance industry, it’s upwards of 90%. Rate shopping can be done at light speed but the warning signs of a bad vendor are harder to spot. Anyone can tell you what you want to hear, but consumers should use the internet to fill in the blanks.

Researching the company helps but it certainly can’t hurt to check up on your salesman too. Believe it or not, bad people can work for good companies. Inexperienced people can too. The Merchant Cash Advance Resource is offering some advice for business owners. Go on Google, Bing, or Yahoo and search any or all of the following:

  • The company’s name
  • The company’s name (followed by) reviews
  • The 1-800 #
  • Your salesman’s direct phone #
  • Your salesman’s name
  • Your saleman’s name (followed by) the company’s name
  • Your salesman’s e-mail address

Some additional sites are:

  • The Better Business Bureau (www.BBB.org)
  • LinkedIn (www.LinkedIn.com) Find the professional profile of your salesman and view their experience

Need help interpreting the data? Here are some signs this vendor may not be for you:

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The company offering the “best deal” also comes up with this:

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 The salesman that tells you how much experience they have in the business comes up with this:

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Don’t take any of this the wrong way. The Merchant Cash Advance business has been around for a long time. Most firms perform background checks on their employees and provide them with the proper training. Regardless, any transaction that requires the handling of social security information and bank statements should warrant a little due diligence. This advice applies to banks, insurance companies, stock brokers, and investment funds.

My wedding vendors were fantastic and the time spent chasing the best overall deal (reliability, experience, reputation, price) rather than choosing on price alone was worth it. I hope business owners use the same approach when obtaining working capital.

-The Merchant Cash Advance Resource

By: One of our individual contributors

http://www.merchantcashadvanceresource.com