Sean Murray


Articles by Sean Murray

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Learn Merchant Cash Advance or Else…

December 15, 2011
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If you don’t know about Merchant Cash Advance (MCA), you’re not qualified to work in the payments industry! As indicated by the Electronic Transactions Association (ETA), Certified Payment Professionals (CPPs) should be savvy with MCA financing. According to the ETA: “The [new] CPP program sets the standard for professional performance in the payments industry and is a symbol of excellence. It signifies that an individual has demonstrated the knowledge and skills required to perform competently in today’s complex electronic payments environment.”

CPP candidates can preview exam sample questions in the official handbook, one of which asks:

An established merchant that processes $25,000 in bank card transactions per month has no marketing budget, but has been offered a sponsorship opportunity. What product/solution should the payments professional recommend?

The answer is “merchant funding” AKA MCA. Believe it folks. The MCA financing product is here to stay, has benefitted thousands of businesses, and payment professionals must be well versed in it if they are to become certified.

But there is more than a test to become a CPP.

[The ETA says] to be eligible to sit for the CPP examination, candidates must demonstrate the following qualifications:

1 year of industry-related experience and a high school diploma, associate, or bachelor’s degree, OR
3 years of industry-related work experience 

Industry-related experience is defined as full-time work experience in: 1) a payments-related company that sells, distributes and / or provides electronic payments-related products, services or solutions to merchants and businesses, or 2) a company that services or is a consultant to a business described above.

Recommendation and signoff of a supervisor or individual in a management position at an industry-related company
Signature on candidate attestation
CPP candidates will then be required to sit for and pass a Certified Payments Professional written examination. Upon successful completion of the exam and the attainment of the CPP credential, certificants will be required to meet renewal / recertification requirements every three years, to include continuing professional education from ETA / QSP’s or the successful completion of the test.

The next exam dates are May 1 – 31, 2012. You can learn more about registering and what it mean to be a CPP on the ETA’s official site. And don’t forget to learn about Merchant Cash Advance.  🙂

Our Review of Square Card Reader

December 14, 2011
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Thumbs up! This is my 3rd and last product review this week and I’m happy to leave it off on a good note. We got to test out Square, the mobile payment technology that has been out for some time, and it rocks! I don’t normally play around with POS hardware or software but was encouraged by a close friend and small business owner to be more hands on.

Square is easy, extremely easy. The process of taking it out of the box and moving forward step by step until I was able to process my first transaction took a total of 11 minutes.

WHOA!

I’ve been accustomed to the payments industry standard of 1-3 days to approve and activate a merchant account. This is a whole different playing field entirely. The card reader fit right into my iPhone 4, which is currently using iOS 5.0. I downloaded the Square software from the App Store and minutes later I was processing. No instructions are necessary. The entire setup is intuitive.

The fees are fairly competitive and less expensive than PayPal. There is supposedly next-day deposit, a feature that is not even common amongst regular retail merchant accounts. I’m impressed all around.

I don’t work for Square and the last product review ( MacPOS ) I did was not very positive so I’m giving you my straight, unedited, unbiased opinion. For further information, you can contact me at Sean@merchantprocessingresource.com or visit Square at SquareUp.com

The first minute of my video review sums up the experience using pictures and music. The rest is me commenting on the process afterwards.



If you actually noticed the time displayed on the top of my iPhone in some of the frames, there is a gap of time longer than 11 minutes. I had to take a very important call in the middle of the process, plus I went back and redid some of the photos and screenshots. Don’t hold it against me.


-Sean

Review summary:
Website:
Description: Mobile Card Reader and POS
Reviewed by:
Product Reviewed: Square
Date of review:
Rating: 5 out of 5 stars

Look What We Got: Square

December 13, 2011
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The folks at Square were nice enough to send us their mobile phone hardware for free to review and play with. We’ll be doing a video review and demonstration within the next week. Stay tuned.

Thanks Square!

MacPOS Review – Functional, but Ugly

December 13, 2011
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We got the opportunity to test out earlier this week…

It’s okay, not great. The biggest downside is the ugly interface, which gives the impression that the software functionality must also be subpar. While that does not appear to be the case, it certainly is a distraction during the POS experience.

White borders, mismatching shapes, and overpowering Quick Key instructions:

transaction screen

Watch our video walkthrough below:

Review Summmary:
Name: MacPOS
Description: POS system for Apple computers. Not actually made by Apple.
Reviewed by:
Product Reviewed: MacPOS
Date published:
2 out of 5 stars

Law to Reduce Debit Card Fees to Retailers Has Opposite Effect

December 12, 2011
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We’ve had many negative things to say about the debit card reform law that went into effect a few months ago (AKA the Durbin Amendment). We’ve repeatedly made claims that retailers won’t participate in the savings but for the few that do, those savings won’t be passed on to the consumer.

According to a recent article in the Wall Street Journal, something much worse is happening; Debit card fees are going up!

 

“Jason Scherr had a lot on his mind the day after he opened his fifth Think Coffee shop in Manhattan last week. The fan was blowing too hard, the classical music was playing a little too loudly—and he was trying to figure out how to get more customers to pay with cash.

Manhattan coffee-shop owner Jason Scherr says his debit-card fees are higher since the Dodd-Frank law.

A new law that was supposed to reduce costs for merchants that accept debit cards has instead sent Mr. Scherr’s monthly processing bills much higher and forced him to reassess the way he does business.

“My choice is to raise prices, discount for cash or get an ATM,” says Mr. Scherr, a lawyer who has been in the coffee-shop business for more than a decade.

Just two months after one of the most controversial parts of the Dodd-Frank financial-overhaul law was enacted, some merchants and consumers are starting to pay the price.

Many business owners who sell low-priced goods like coffee and candy bars now are paying higher rates—not lower—when their customers use debit cards for transactions that are less than roughly $10.

That is because credit-card companies used to give merchants discounts on debit-card fees they pay on small transactions. But the Dodd-Frank Act placed an overall cap on the fees, and the banking industry has responded by eliminating the discounts.

“There will be some unhappy parties, as there always is when the government gets in the way of the free-market system,” says Chris McWilton, president of U.S. markets forMasterCard Inc. He said the company decided that it couldn’t sustain the discounts under the new rate model because the old rates had essentially subsidized the small-ticket discounts.

Merchants now are trying to offset their higher rates by raising prices, encouraging customers to pay in cash or dropping card payments altogether.

 

Read the full article at WSJ.com

A Quick Review of LightSpeed POS for Mac

December 9, 2011
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A quick review by sean himself…

A good friend of mine owns a small shop in NYC and sought my opinion on a new POS system. A lot of folks have been talking about LightSpeed recently so I immediately floated it as an idea. He responded with, “Great! Show me how to set it up.” That’s when I realized I had never actually used it before, nor could I attest as to whether or not it was the solution he was looking for.

So being the merchant processing savvy person that I am, I got a trial copy of the software and fiddled with it for about an hour, when I decided it was just as simple, fluid, and appropriate as we both hoped it would be. I wouldn’t call myself an expert on the software now but I am confident enough to provide an introduction on what it can do.

Below is a 23 minute step-by-step video that explains the software as if you had just purchased it today. It differs from the tutorials on LightSpeed’s own website because I stripped out the demo bundled features they use to show it off, none of which would have any relevance to your actual business. I don’t normally do reviews so hopefully you can deal with my style of instruction. 🙂

Feel free to e-mail me feedback. Visit to learn more.

lightspeed pos

Description: POS Software for Mac and iPhone
Review by:
Product Reviewed: LightSpeed POS
Date of Review:
Rating: 5 out of 5 stars

An Inside Look at Who’s Funding What

December 5, 2011
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The folks at Yellowstone Capital, a Merchant Cash Advance (MCA)  provider in New York City, were kind enough to share their results for this past November. While they are one of the larger players in the direct funding space, they also have joint relationships with other funding sources.

Overall, Yellowstone managed to play a role in distributing $8,456,450 to small businesses in a single month. Individually, it came out to 388 transactions. These figures easily place them among the top 5 largest movers of MCA in the country.

$2.9 Million was partially financed through Strategic Funding Source, another veteran NYC firm. A spokesperson at Yellowstone told us that they are thrilled with the results and proud to play a role in rebuilding the economy.

But their work isn’t done yet! They have their sights set on funding $10,000,000 in December. We congratulate them on their success and wish them the best of luck.

 

The Occupy Wall Street Million Dollar Question

November 2, 2011
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I pose this question to you Occupiers of Wall Street:

You’re angry, tired, and sick of the rich Wall Street fat cats. Their overly generous compensation packages are evil. and not just plain old evil, but rather,

EVIL!

at least that’s how the word looks on your cardboard sign in red marker. Getting ahead is hard and you want everyone to know it.

 

But then… a weird stroke of luck happens… Your cousin just got hired by Goldman Sachs and they’ve asked him if he knows anyone else looking for a job. Your cousin mentions your name and they want to set up an interview. The starting salary is $300,000 a year.

 

Do you go to the interview?


or would that be…

EVIL?!