Dedicated Financial GBC Announces Office Relocation and Appoints Jay Keckhafer as President

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Shoreview, Minnesota – February 9, 2024 – Dedicated Financial GBC, a leader in the financial services industry, is proud to announce two significant milestones in its growth. The company has recently relocated its office from Roseville to Shoreview, Minnesota, and concurrently, Jay Keckhafer has been appointed as the new President of Dedicated Financial GBC, effective January 2024.

The decision to move to a spacious 15,000+ square foot building from the previous 3,000 square foot location is in response to Dedicated Financial GBC’s remarkable growth. The company has tripled in size, necessitating a larger facility to accommodate expanding teams and enhance capabilities in first-party servicing, third-party collections, litigation management, bankruptcy servicing, account scoring, and asset management services.

Founder and CEO, Shawn Smith, emphasized the strategic nature of the relocation, stating, “This move supports our expanding team and aligns with our commitment to meeting the rising demands of our clients. We are excited about the enhanced workspace that will not only increase productivity but also prioritize the well-being of our dedicated team members.”

The new office space is designed with employee engagement in mind, featuring sit-stand desks, larger common spaces, additional meeting rooms, offices, and amenities. Dedicated is also actively undertaking initiatives to brand the interior of the office, contributing to the development of a robust and vibrant company culture.

Most notably, Dedicated Financial GBC is excited to announce the appointment of Jay Keckhafer as its new President. With over two decades of experience, Jay brings a wealth of expertise to his new role, having served as the Executive Director of Operations and Legal Outsourcing for the past six years. His extensive career includes notable roles such as Director of Collection Operations at OPTIO Solutions, LLC, and Director of Collections at AscensionPoint Recovery Services.

As president, Jay will oversee the strategic direction and day-to-day operations of Dedicated Financial GBC, leveraging his skills in business analysis, operations management, financial analysis, and business strategy. His leadership is expected to drive the company’s growth and success in the financial services industry.

Shawn Smith, founder and CEO, expressed his excitement about Jay’s appointment, stating, “We are grateful to have Jay Keckhafer as the President of Dedicated Financial GBC. His background in operations, legal outsourcing, and business operations makes him the perfect leader to guide Dedicated to new heights. We look forward to the innovative strategies and insights he will bring to our team and the leadership he will bring in support of our mission to use business to make the greatest impact on people in need locally and globally.”

Dedicated Financial GBC remains committed to providing unmatched financial services to its clients. The office relocation and Jay Keckhafer’s appointment as President mark a monumental moment in the company’s journey as it expands its capabilities and solidifies its position as a leader in the industry.

About Dedicated Financial GBC:

Dedicated Financial GBC shatters the stereotype of a financial services portfolio management company by providing innovative financial and asset solutions to commercial funders. As a single resource, Dedicated offers a complete range of services to the financial sector, including portfolio servicing, first-party solutions, collections, equipment remarketing, voluntary and involuntary repossessions, litigation and bankruptcy management, account scoring, and consulting. Dedicated Financial GBC’s values are grace, growth, significance, and excellence. They drive their mission of using business to change the world on a local and global scale and drive their team toward success for their clients. For more information, please visit

Last modified: February 9, 2024
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