Store credit accounts can get messy fast. A friend of mine signed up for one a while back because the special financing offers seemed like a good deal. Now she's totally lost. Payment dates don't line up with what she remembers, interest charges are showing up in weird ways, and the account notifications look nothing like she expected. Sat there for almost an hour staring at online statements, clicking around, getting nowhere. Finally gave up and went looking for comenity customer support just to figure out what's actually going on with her billing and make sure she doesn't miss a payment.
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