Chris, I think brand loyalty could have an impact, most definitely, on second or third loans on Prosper and Lending club. Once you have been through the process once as you say it just easier to go back and repeat the process.
I think if you compare p2p lending to a bank loan then I completely agree that convenience is a big factor. But if you compare it to a credit card application or some other online lender such as Lending Tree or eloan then I think the convenience factor is about the same.
The numbers keep growing, though, so borrowers keep finding it appealing - we can't argue with that.