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Investors - LC / AltoIRA == Bozos
« Latest by Fred93 on October 13, 2021, 11:11:14 PM »It gets wilder.
My LC IRA is done. All the (non written off) loans are paid.
I transferred the last of the funds from LC to Alto. Then I had TDAmeritrade send a request to Alto to pull the last bit of cash out of Alto to my TDAmeritrade IRA.
I made that request on 9/28. TDAmeritrade sent the request letter to Alto the next day. Then on 10/12, I asked Alto what was going on. They said they hadn't heard from TDA. Checking with TDA, they claimed the letter had been sent, but they overnighted it again to Alto.
Then I sent a message to Alto telling them what I just heard from TDA.
Then... I got a message from Alto saying ...
What this means is that they've now admitted that they had the paperwork for the last 2 weeks, during which time they sent me and the TDAmeritrade folks on a wild goose chase tracking it down. But it's worse than that... A completely ordinary first class mail takes 4-5 days to go across the country, so there is no reason in hell that a check that has already been cut would have an expected delivery date two weeks in the future, unless they are intentionally holding it.
Looks to me like Alto is intentionally delaying payments. In this case, they've added 1 month of delay.
Alto must be aging payments intentionally. Only reason I can think for doing this is to help their own cash flow (ie "keep the lights on"). But client funds are supposed to be segregated, so that doesn't make much sense, unless they aren't really segregated.
Bozos. Their web now says my account has $2400 more than it should have. That will sit there forever, or until they figure it out, whichever comes first.
My LC IRA is done. All the (non written off) loans are paid.
I transferred the last of the funds from LC to Alto. Then I had TDAmeritrade send a request to Alto to pull the last bit of cash out of Alto to my TDAmeritrade IRA.
I made that request on 9/28. TDAmeritrade sent the request letter to Alto the next day. Then on 10/12, I asked Alto what was going on. They said they hadn't heard from TDA. Checking with TDA, they claimed the letter had been sent, but they overnighted it again to Alto.
Then I sent a message to Alto telling them what I just heard from TDA.
Then... I got a message from Alto saying ...
Quote
Thank you for reaching out! I just confirmed with our Financial Operations team that the check has been processed and currently has an expected delivery date of October 25, 2021. Please let me know if you need any additional information.
What this means is that they've now admitted that they had the paperwork for the last 2 weeks, during which time they sent me and the TDAmeritrade folks on a wild goose chase tracking it down. But it's worse than that... A completely ordinary first class mail takes 4-5 days to go across the country, so there is no reason in hell that a check that has already been cut would have an expected delivery date two weeks in the future, unless they are intentionally holding it.
Looks to me like Alto is intentionally delaying payments. In this case, they've added 1 month of delay.
Alto must be aging payments intentionally. Only reason I can think for doing this is to help their own cash flow (ie "keep the lights on"). But client funds are supposed to be segregated, so that doesn't make much sense, unless they aren't really segregated.
Bozos. Their web now says my account has $2400 more than it should have. That will sit there forever, or until they figure it out, whichever comes first.