1 00:00:00.555 --> 00:00:03.565 Tell us a little bit about your business and what's new 2 00:00:03.565 --> 00:00:04.885 and what has changed in your business. 3 00:00:05.715 --> 00:00:08.525 Well, we do commercial debt collections 4 00:00:08.665 --> 00:00:11.925 and financial servicing for any commercial financier 5 00:00:12.065 --> 00:00:14.525 and credit, uh, institution essentially. 6 00:00:14.705 --> 00:00:17.925 And, um, I mean, business has been really growing 7 00:00:18.305 --> 00:00:22.365 and, uh, almost overwhelming given how the defaults 8 00:00:22.365 --> 00:00:25.045 and the interest rates, uh, have really been going up. 9 00:00:25.505 --> 00:00:28.205 And given the economic climate right now, 10 00:00:28.385 --> 00:00:30.045 I'm sure everyone can understand 11 00:00:30.045 --> 00:00:32.165 that things have been really on the up and up 12 00:00:32.165 --> 00:00:34.765 and, uh, you know, we just have to roll 13 00:00:34.765 --> 00:00:36.285 with the punches and add a lot. 14 00:00:36.395 --> 00:00:38.445 I've been, I've been noticing I really gotta focus heavily 15 00:00:38.505 --> 00:00:39.765 on hiring quality talent 16 00:00:40.155 --> 00:00:44.845 because the need is far outgrowing the supply at the moment. 17 00:00:45.185 --> 00:00:47.005 Uh, for most guys, I'm, I'm, a lot 18 00:00:47.005 --> 00:00:49.365 of people I'm seeing in the industry are growing heavily now 19 00:00:49.365 --> 00:00:52.605 in collections, uh, particularly so, uh, 20 00:00:52.605 --> 00:00:54.845 that's really been the most, uh, salient change 21 00:00:54.845 --> 00:00:56.485 that I've noticed a lot of defaults 22 00:00:56.905 --> 00:00:59.005 and, uh, a lot of hiring going on to really keep up 23 00:00:59.005 --> 00:01:00.405 with the, with the, uh, demand. 24 00:01:01.765 --> 00:01:03.525 Absolutely. So overall, this year, 25 00:01:03.525 --> 00:01:05.125 you're talking about the interest rates 26 00:01:05.265 --> 00:01:06.605 and the, and the defaults. 27 00:01:06.885 --> 00:01:09.485 I mean, that's obviously been a trend for, you know, 28 00:01:09.485 --> 00:01:11.285 for the last year or two, or even more. 29 00:01:11.915 --> 00:01:13.805 What do you expect for 2024? 30 00:01:13.865 --> 00:01:14.925 Do you think it will continue, 31 00:01:14.925 --> 00:01:16.525 or do you think there's some change on the 32 00:01:16.525 --> 00:01:17.605 horizon? What are your thoughts 33 00:01:17.605 --> 00:01:18.605 About that? Yeah, so 34 00:01:18.605 --> 00:01:21.165 I think in 2024, this is going to be one 35 00:01:21.165 --> 00:01:24.445 of the more volatile and turbulent and unpredictable years. 36 00:01:25.015 --> 00:01:28.525 There is, you know, there are a lot of talks of the 37 00:01:29.805 --> 00:01:31.645 interest rates, hikes, finally stopping 38 00:01:31.745 --> 00:01:34.005 and perhaps even being reduced and, 39 00:01:34.045 --> 00:01:37.565 and taking a little bit of a step back, uh, in some quarter, 40 00:01:37.565 --> 00:01:39.565 maybe Q2 or Q3 of this year. 41 00:01:39.745 --> 00:01:42.645 But with the election right around the corner, there's a lot 42 00:01:42.645 --> 00:01:44.645 of uncertainty and a lot of volatility 43 00:01:44.645 --> 00:01:45.885 that we're predicting. 44 00:01:45.945 --> 00:01:48.045 So I think this year will be the last 45 00:01:48.065 --> 00:01:49.885 of the more unpredictable, uncertain years. 46 00:01:49.915 --> 00:01:51.205 Once the election comes out 47 00:01:51.265 --> 00:01:53.805 and we see what the, you know, executive branch of this, 48 00:01:53.865 --> 00:01:57.525 of this country is going to be, uh, focusing on, uh, 49 00:01:57.525 --> 00:02:00.245 things should start to really, uh, uh, stabilize and, 50 00:02:00.245 --> 00:02:01.885 and hit a nice homeostatic balance. 51 00:02:02.025 --> 00:02:05.525 But in the meantime, interest rates are still high, uh, 52 00:02:05.585 --> 00:02:09.685 but 2024 should be the last of the, uh, of the, 53 00:02:09.985 --> 00:02:12.925 the terrible years that we've been enduring recently. 54 00:02:13.425 --> 00:02:14.965 Uh, terrible being relative. Of course. 55 00:02:16.275 --> 00:02:19.125 Overall, what is your goal here at this event in Miami? 56 00:02:20.105 --> 00:02:23.445 So, we are already working with a lot of the funders here, 57 00:02:23.825 --> 00:02:25.965 so it's really just a matter of touching base. 58 00:02:26.125 --> 00:02:28.045 I always liked the banks conferences. 59 00:02:28.205 --> 00:02:29.405 I think they're very informative. 60 00:02:30.245 --> 00:02:32.645 I think, uh, I, I'm always seeing some new faces, 61 00:02:32.915 --> 00:02:36.125 some old faces, so it's nice to touch base, keep, uh, 62 00:02:36.125 --> 00:02:38.125 keep a finger on the pulse of the industry. 63 00:02:38.745 --> 00:02:41.525 And I really come here for the, the, the good times 64 00:02:41.755 --> 00:02:44.005 with good people, people I already know. 65 00:02:44.005 --> 00:02:47.085 And those, I don't know. I, uh, I, I obviously manage 66 00:02:47.085 --> 00:02:50.485 to introduce myself, uh, quite seamlessly as you can, uh, 67 00:02:50.505 --> 00:02:52.325 as you know, as you know about me by now. 68 00:02:52.345 --> 00:02:54.085 But it's, it's always a good time. 69 00:02:54.305 --> 00:02:56.565 It, there's a good, there's a good set of, uh, speakers, 70 00:02:56.875 --> 00:02:58.525 informative, information flowing. 71 00:02:58.705 --> 00:03:01.205 And given that the industry is really evolving, 72 00:03:01.485 --> 00:03:04.445 I think it's more important than ever to attend these kinds 73 00:03:04.445 --> 00:03:07.485 of conferences because this is the best way 74 00:03:07.485 --> 00:03:09.365 to really speak directly to the leaders 75 00:03:09.465 --> 00:03:11.565 and the operators of the industries 76 00:03:11.565 --> 00:03:13.885 and companies that are running this small business economy 77 00:03:14.345 --> 00:03:17.205 and facilitating it in the many nuanced ways. 78 00:03:17.945 --> 00:03:20.325 So it's, it's imperative to attend these conferences 79 00:03:20.905 --> 00:03:22.645 in volatile and uncertain times 80 00:03:22.935 --> 00:03:24.245 where changes on the horizon, 81 00:03:24.825 --> 00:03:26.925 but we don't know where that direction may go 82 00:03:26.925 --> 00:03:28.805 and what may be a consequence of the change. 83 00:03:29.825 --> 00:03:33.085 My last question for you is today it's new as part 84 00:03:33.085 --> 00:03:34.645 of this event, it's called Broker Battle. 85 00:03:35.265 --> 00:03:37.125 Oh, yeah. There, there are several brokers 86 00:03:37.125 --> 00:03:39.045 that are gonna battle it out for the top broker, 87 00:03:39.305 --> 00:03:40.805 and there's a pretty nice prize involved. 88 00:03:40.805 --> 00:03:42.685 The $5,000 check at the end of it, 89 00:03:42.745 --> 00:03:45.165 but also, also bragging rights are 90 00:03:45.405 --> 00:03:46.725 probably the most important. 91 00:03:46.725 --> 00:03:47.965 I think that's, yeah. So tell us about your 92 00:03:47.965 --> 00:03:49.045 thoughts about that and what are you looking 93 00:03:49.045 --> 00:03:50.045 Forward to? I'm definitely 94 00:03:50.045 --> 00:03:50.765 gonna be watching that. 95 00:03:50.885 --> 00:03:52.445 I just wanna see what kind of, 96 00:03:54.145 --> 00:03:56.085 I'm never even, it's definitely new. 97 00:03:56.085 --> 00:03:57.205 I've never seen a broker battle, 98 00:03:57.205 --> 00:03:58.285 never heard of a broker battle. 99 00:03:58.785 --> 00:04:02.685 Uh, Sean was definitely, uh, creative in his, uh, 100 00:04:02.685 --> 00:04:03.765 in his ingenuity there. 101 00:04:03.865 --> 00:04:05.845 So I'm, I wanna see this thing materialized. 102 00:04:06.475 --> 00:04:07.725 I'll definitely be attending 103 00:04:07.725 --> 00:04:08.805 just because I've never seen one before. 104 00:04:08.805 --> 00:04:10.565 He has an opportunity to really set the stage 105 00:04:10.625 --> 00:04:12.925 for a new trend for his conferences, 106 00:04:13.425 --> 00:04:14.725 so I'm very excited about that. 107 00:04:15.205 --> 00:04:16.645 I, uh, you've reminded me. 108 00:04:17.145 --> 00:04:18.965 I'm very, I'm very excited about the broken battle. 109 00:04:19.445 --> 00:04:20.605 Probably one of my favorite things that the, 110 00:04:20.605 --> 00:04:23.165 that the organized, that is one of the organized, uh, 111 00:04:23.165 --> 00:04:25.165 collective speaks speeches happening here 112 00:04:25.545 --> 00:04:26.725 or, or demonstrations. 113 00:04:27.755 --> 00:04:29.325 Last question for you. 114 00:04:29.425 --> 00:04:31.525 Is there anything else that you want to say, anything 115 00:04:31.525 --> 00:04:33.125 that you want to get across about your business, 116 00:04:33.135 --> 00:04:34.605 about the industry right now? 117 00:04:35.355 --> 00:04:36.445 Well, um, 118 00:04:36.925 --> 00:04:39.165 advanced Recovery Group is a growing 119 00:04:39.515 --> 00:04:40.765 pioneer in the industry. 120 00:04:41.025 --> 00:04:43.365 We are one of the few agencies 121 00:04:43.365 --> 00:04:45.285 that are really always looking to optimize 122 00:04:45.585 --> 00:04:50.525 and not only roll with the punches, but to foresee them 123 00:04:50.705 --> 00:04:52.605 and offer a better product 124 00:04:52.665 --> 00:04:54.525 and service for any of our clients. 125 00:04:54.625 --> 00:04:58.965 If anyone in the commercial space feels the need to, uh, 126 00:04:58.965 --> 00:05:01.445 outsource to collections, which I think is the wisest 127 00:05:01.445 --> 00:05:04.045 and most prudent and efficient economic, uh, solution, 128 00:05:04.635 --> 00:05:05.725 feel free to reach out to us. 129 00:05:05.905 --> 00:05:07.445 We are, you know, part of the trend 130 00:05:07.445 --> 00:05:09.405 that's gonna be saving a lot of these financiers 131 00:05:09.425 --> 00:05:10.485 as the defaults uptick. 132 00:05:11.025 --> 00:05:12.885 And, uh, if you're having a hard time 133 00:05:12.905 --> 00:05:15.845 and if your, your defaults are really drowning you, uh, 134 00:05:15.865 --> 00:05:19.005 you know, look to us, uh, and no further to, to really try 135 00:05:19.005 --> 00:05:21.525 and help you and be that safety net to get your, uh, 136 00:05:21.525 --> 00:05:22.285 your returns higher.