1 00:00:00.100 --> 00:00:03.240 So, mark, I read your tag. Go ahead and, uh, introduce yourself. 2 00:00:03.260 --> 00:00:04.640 Who are you and who are you with? 3 00:00:05.140 --> 00:00:09.720 Hey, I'm Mark Ross, c o o of Dragon. We're a process automation company. 4 00:00:10.110 --> 00:00:11.520 Just, yeah, 5 00:00:12.100 --> 00:00:15.200 So Mark, what you're doing, I is, uh, 6 00:00:15.380 --> 00:00:18.560 giving out efficiency for a lot of these companies, how to be efficient. 7 00:00:19.260 --> 00:00:22.600 So kind of walk me through what's been the highlight of your year so far for 8 00:00:22.600 --> 00:00:23.433 your business? 9 00:00:23.670 --> 00:00:26.920 Yeah, absolutely. I, so we have this client we're working with right now, 10 00:00:27.500 --> 00:00:29.600 my favorite, like, I love telling people this story. 11 00:00:30.310 --> 00:00:31.880 They came to us four months ago. 12 00:00:31.880 --> 00:00:36.720 We turned on the process for them and they had about 20,000 emails in their 13 00:00:36.730 --> 00:00:39.310 inbox. I can tell you without looking right now, 14 00:00:39.370 --> 00:00:42.790 the inbox is empty and it's all machine learning. 15 00:00:43.180 --> 00:00:47.150 What we do is we don't actually like, replace any of their software. 16 00:00:47.150 --> 00:00:49.830 Like you can keep your bank statement reader or your c r M or whatever, 17 00:00:50.410 --> 00:00:54.790 but we have machine learning algorithms that open up every email and just using 18 00:00:54.920 --> 00:00:57.150 logic, all of your, your own personal logic, 19 00:00:57.700 --> 00:01:01.030 just start breaking it apart and replying to the emails, connecting them, 20 00:01:01.030 --> 00:01:04.470 doing all sorts of logical tests and processing them virtually instantly. 21 00:01:04.770 --> 00:01:06.390 So just nothing sits there and waits. 22 00:01:07.210 --> 00:01:10.150 So what makes you guys different from other companies that do similar things? 23 00:01:10.720 --> 00:01:14.270 There is nobody who does this. It's a, it's amazing. I'll, 24 00:01:14.270 --> 00:01:17.150 I'll give you a couple examples of why it's like completely revolutionary. 25 00:01:17.570 --> 00:01:20.350 For one thing, we don't just read an email, 26 00:01:20.930 --> 00:01:25.350 we actually keep track of every single email and know what's a thread and keep 27 00:01:25.350 --> 00:01:26.910 track of the threads in the organization. 28 00:01:26.910 --> 00:01:29.950 This allows us to do some things that is unheard of in this industry. 29 00:01:30.270 --> 00:01:34.110 I know one of the biggest struggles in the industry is replying to a same 30 00:01:34.110 --> 00:01:35.230 thread. So for example, 31 00:01:35.390 --> 00:01:40.310 a funder might wanna decline or approve a deal and that'll go as a new email to 32 00:01:40.350 --> 00:01:43.430 a broker and the broker's like, wait, but you're not on this email thread. 33 00:01:43.670 --> 00:01:48.150 I dunno what's going on. Because we keep track of the entire email thread. 34 00:01:48.690 --> 00:01:50.910 We actually reply to the original thread from the broker, 35 00:01:50.960 --> 00:01:54.470 which makes it much easier for them to understand it. That's just one example. 36 00:01:54.740 --> 00:01:58.630 Another one is, aside from machine learning, we use AI in our system. 37 00:01:59.210 --> 00:02:00.870 So if we have an application that comes in, 38 00:02:00.870 --> 00:02:02.350 there's some critical fields missing. 39 00:02:02.780 --> 00:02:05.030 Instead of pushing back and waiting for a response, 40 00:02:05.610 --> 00:02:09.150 our AI actually reads the web as well as everything that exists in the 41 00:02:09.150 --> 00:02:13.870 application and figures out what those missing fields are and creates a new app, 42 00:02:14.190 --> 00:02:15.790 complete application. So for example, 43 00:02:16.250 --> 00:02:20.070 you don't want to fund trucking companies and this doesn't say trucking on the 44 00:02:20.070 --> 00:02:23.630 deal. We can figure it out and automatically put in your C r m, 45 00:02:23.630 --> 00:02:25.390 decline the deal instantly. That's 46 00:02:25.390 --> 00:02:28.110 Great. That's awesome. So, I mean, you're here in San Diego. 47 00:02:28.220 --> 00:02:30.750 Kind of walk me through how is this gonna help your business? 48 00:02:31.480 --> 00:02:32.810 Yeah, so we start, we, 49 00:02:32.870 --> 00:02:37.230 we basically just turned it on and we're looking to bring on additional clients 50 00:02:38.050 --> 00:02:40.310 and just start piping 'em together. We're gonna use, 51 00:02:40.310 --> 00:02:42.950 there's a lot we offer aside from the pre-processing. 52 00:02:43.130 --> 00:02:47.630 We have this whole pro post-processing thing. We do tools, ISO portals, 53 00:02:47.630 --> 00:02:50.070 all sorts of goodies. But we'd like to get people, 54 00:02:50.260 --> 00:02:54.830 just give them a taste of what it means to save a ton of money on processing. 55 00:02:54.860 --> 00:02:56.870 Like this client I was telling you about the empty inbox, 56 00:02:56.980 --> 00:03:00.000 they're gonna save almost a half a million dollars a year in overhead. 57 00:03:00.590 --> 00:03:03.880 Just like by the fact that they just don't have to deal with processing at all. 58 00:03:04.230 --> 00:03:05.600 It's all completely automated. 59 00:03:05.740 --> 00:03:07.320 We just wanna give people a taste of that right now. 60 00:03:07.620 --> 00:03:10.600 So if people are interested in, in reaching out to, to use you guys, 61 00:03:10.820 --> 00:03:11.800 how do they reach out to you? 62 00:03:12.500 --> 00:03:16.560 Dragon.io, d r a, goodness, I have to look at this thing now. 63 00:03:16.840 --> 00:03:21.600 D R A G I n.io. Click book now. You'll get a demo 15 minute demo. 64 00:03:21.990 --> 00:03:25.600 It's mainly talking to you and asking you about your company, what you work, 65 00:03:25.670 --> 00:03:27.120 what you do, how your process works, 66 00:03:27.500 --> 00:03:29.560 and then we can help you just automate the whole thing. 67 00:03:29.790 --> 00:03:31.840 Awesome. Well thanks so much Mark. Appreciate it. 68 00:03:31.840 --> 00:03:34.280 And you're also speaking if I'm not mistaken, right? I am. 69 00:03:34.500 --> 00:03:36.680 So kind of walk me through that before, before I let you go. 70 00:03:37.110 --> 00:03:39.920 Yeah, it's gonna be fun. I'm gonna talk a little bit about my background. 71 00:03:39.980 --> 00:03:43.400 I'm a financial engineer by trade, worked in Wall Street for a bunch of time, 72 00:03:43.780 --> 00:03:46.960 and I'm gonna talk through how the process is so arduous right now. 73 00:03:47.230 --> 00:03:49.320 Even with all these great automation tools, 74 00:03:49.390 --> 00:03:52.400 it's still a bit of a pain to get through and we're just eliminating all the 75 00:03:52.400 --> 00:03:57.160 pain points. We're the chiropractors of the M C A industry. Awesome. And all, 76 00:03:57.220 --> 00:03:58.680 all small business funding quite frankly. 77 00:03:58.910 --> 00:04:01.040 Awesome. Well thanks so much Mark. Appreciate it. 78 00:04:01.040 --> 00:04:04.360 And we'll definitely give people a sneak peek of your chat, uh, 79 00:04:04.360 --> 00:04:06.760 when you start getting on the stage. So amazing. Awesome. 80 00:04:06.760 --> 00:04:09.680 We'll go ahead and enjoy the rest of the show. I appreciate it again. 81 00:04:09.680 --> 00:04:12.920 So that was Matt, uh, mark with Dragon. Uh, again, 82 00:04:13.140 --> 00:04:16.760 so we've seen different people that we've talked to, different people. You know, 83 00:04:16.860 --> 00:04:20.640 he kind of spoke more on the computer, the the AI side of things. 84 00:04:20.640 --> 00:04:24.960 And we also spoke with Ricky and she kind of walked us through how she is 85 00:04:24.960 --> 00:04:27.960 expanding her business, what, uh, things you should do to expand your business. 86 00:04:28.100 --> 00:04:31.520 We spoke with Sean and Sean walked us through, uh, you know, 87 00:04:31.740 --> 00:04:35.520 the opening statements, what people could expect, you know, what people are, 88 00:04:35.580 --> 00:04:40.040 are, should be ready, uh, to, um, to hear when they're here, 89 00:04:40.420 --> 00:04:44.880 uh, at a broker, uh, de bank to connect San Diego. So again, 90 00:04:45.020 --> 00:04:48.200 we have Anaya also on the floor checking out the different swag and the 91 00:04:48.200 --> 00:04:50.960 different showcases so we have much more coming up. 92 00:04:51.060 --> 00:04:52.880 And of course you're not gonna want to miss out on it. 93 00:04:52.900 --> 00:04:57.640 So don't forget to log on to bank.com to see previous 94 00:04:57.640 --> 00:04:59.240 stories and previous things that we've done, 95 00:04:59.460 --> 00:05:02.760 but also stay tuned for upcoming videos right here. 96 00:05:02.900 --> 00:05:03.960 You're not gonna wanna miss it.