- This file was automatically generated by VIMEO 0 00:00:00.180 --> 00:00:03.920 All right, welcome back. So, uh, my next guest is very, very, 1 00:00:04.030 --> 00:00:07.400 very important because she has a wealth of information and knowledge. 2 00:00:07.820 --> 00:00:09.240 So I'm excited to pick your brain a little bit. 3 00:00:09.420 --> 00:00:11.000 So for those that don't know you, 4 00:00:11.000 --> 00:00:12.920 go ahead and introduce yourself and the company that you're with. 5 00:00:12.930 --> 00:00:16.160 Absolutely. My name is Erica Gillerman. I'm general counsel at Trenton Recovery. 6 00:00:16.340 --> 00:00:20.240 We are a commercial collections agency that focuses on merchant cash advanced 7 00:00:20.240 --> 00:00:21.073 collections. 8 00:00:21.460 --> 00:00:24.800 All right. So this industry's changing drastically. 9 00:00:25.000 --> 00:00:28.680 A lot of things are going on. So in your specific field, uh, 10 00:00:28.910 --> 00:00:30.360 what have you been seeing? What are the trends? 11 00:00:31.230 --> 00:00:33.960 Well, the trends are that defaulter of course, up. Uh, 12 00:00:33.960 --> 00:00:37.240 obviously there's certain industries that we are recommending to stay away from. 13 00:00:37.700 --> 00:00:41.600 We always tell everybody to focus on proper underwriting, doing the, 14 00:00:41.890 --> 00:00:44.360 doing your due diligence when you're actually going into a deal. 15 00:00:44.700 --> 00:00:47.360 And that's something that has been lacking with a lot of the funders. 16 00:00:47.750 --> 00:00:50.800 They're seeing, you know, certain trends on their book of business, 17 00:00:50.820 --> 00:00:54.480 but they're not realizing that the entire industry as a whole has an overhaul 18 00:00:54.910 --> 00:00:58.520 that we need to really look at from the big picture and not just the book of 19 00:00:58.640 --> 00:01:00.800 business that they're getting on their individual platforms. 20 00:01:01.460 --> 00:01:05.200 So you're, you've been here all morning. Kind of walk me through, uh, 21 00:01:05.620 --> 00:01:07.080 you've seen a lot of familiar faces. 22 00:01:07.420 --> 00:01:09.760 What's been the atmosphere like here so far? 23 00:01:10.150 --> 00:01:13.720 Well, every single de bank that we go to is always a really, really fun time. 24 00:01:14.100 --> 00:01:16.360 We have a blast seeing our clients. 25 00:01:16.470 --> 00:01:18.840 It's always nice to see new faces in the industry, 26 00:01:19.100 --> 00:01:20.520 and it's always nice to get together, 27 00:01:20.660 --> 00:01:22.720 not only with the other attorneys that are in the industry, 28 00:01:22.980 --> 00:01:26.520 but just seeing how the trajectory is changing, meeting the brokers, 29 00:01:26.530 --> 00:01:30.760 being able to also educate the brokers and telling them that even though we're a 30 00:01:30.760 --> 00:01:34.680 collection agency and we may not be seen as a necessity for them, 31 00:01:35.270 --> 00:01:39.120 they need us as well, because if their deals go bust, they get clawed back. 32 00:01:39.500 --> 00:01:42.720 And so if they work with us in making sure that we get, you know, 33 00:01:42.870 --> 00:01:44.680 kind of the trajectory going down that road, 34 00:01:45.030 --> 00:01:46.760 it's protection not just for the funders, 35 00:01:46.760 --> 00:01:48.640 but it's protection for the broker commissions as well. 36 00:01:49.060 --> 00:01:52.920 So, listen, this industry, it's going through a very interesting time. A lot, 37 00:01:53.120 --> 00:01:56.480 a lot of, uh, transitions are going on. Um, for, 38 00:01:56.580 --> 00:01:59.880 for your specific area of expertise, uh, 39 00:01:59.880 --> 00:02:03.400 what advice would you give to people that are watching this at home, um, 40 00:02:03.420 --> 00:02:07.400 or that are here about just doing things the right way and, 41 00:02:07.400 --> 00:02:11.920 and just maneuvering collections, just maneuvering your area in general. 42 00:02:12.770 --> 00:02:17.240 Being open to the changes. The changes are not a suggestion, 43 00:02:17.350 --> 00:02:19.160 unfortunately. They're a requirement. 44 00:02:19.780 --> 00:02:22.880 And that is something that we kind of need to continue to educate throughout the 45 00:02:22.880 --> 00:02:27.040 system and have everybody truly be understanding and open that this is not going 46 00:02:27.060 --> 00:02:28.520 to kill our industry. In fact, 47 00:02:28.520 --> 00:02:33.120 it's going to make our industry grow to a level on a national scale that it 48 00:02:33.120 --> 00:02:36.280 hasn't been before. Alternative finance is here to stay. Mm-hmm. 49 00:02:36.660 --> 00:02:41.600 We are a necessity that a small businesses need, so let's make it done right. 50 00:02:41.600 --> 00:02:42.240 And unfortunately, 51 00:02:42.240 --> 00:02:45.400 sometimes that is going to have to weed out certain people because they don't 52 00:02:45.400 --> 00:02:49.800 want to essentially follow the rules. But we need that to happen. And, you know, 53 00:02:49.800 --> 00:02:53.480 this is just one of the things that it's a necessary evil that we can't avoid. 54 00:02:54.140 --> 00:02:57.120 So rather than continue to go down this kind of like road, 55 00:02:57.380 --> 00:03:00.780 we need to embrace it and roll with it and be open to the changes and the 56 00:03:00.780 --> 00:03:04.760 possibilities of how we can continue to evolve and expand into more than a 57 00:03:04.840 --> 00:03:06.720 trillion dollar industry that we're hoping to get to. 58 00:03:07.180 --> 00:03:10.000 And so for people that have never been to an event like this, that are new, 59 00:03:10.300 --> 00:03:12.840 trying to maneuver it, you know, trying to meet like attorneys, 60 00:03:12.840 --> 00:03:16.560 trying to meet clients, trying to meet everyone, and they're not here, 61 00:03:16.560 --> 00:03:17.560 what would you say to them? 62 00:03:18.720 --> 00:03:22.960 Honestly, meeting the people that are here really puts a face to the industry. 63 00:03:23.460 --> 00:03:26.720 So it gives us the opportunity to understand who we're dealing, 64 00:03:27.100 --> 00:03:30.080 who you can be doing business with, even if it's direct competitors, 65 00:03:30.080 --> 00:03:32.560 we have direct competitors that are here. It's always great to just see, 66 00:03:32.980 --> 00:03:35.640 you know, the faces that are behind, the names that we see in the courts, 67 00:03:35.640 --> 00:03:38.880 that we see in the bank accounts that we see, you know, in the submissions. 68 00:03:39.230 --> 00:03:42.440 It's, it's always a cool trajectory to see, oh wow, I've seen, 69 00:03:42.520 --> 00:03:45.800 I got a submission from you. Oh, cool. I've seen, I went up against you. 70 00:03:45.800 --> 00:03:46.240 This is, 71 00:03:46.240 --> 00:03:49.400 this is the kind of dynamic where it's just a fun environment to be around in. 72 00:03:49.780 --> 00:03:50.613 And honestly, every, 73 00:03:50.650 --> 00:03:53.640 every single person at one point or another needs to come to de banked because 74 00:03:53.640 --> 00:03:57.120 they need to finally understand what the industry's truly about. Yeah. 75 00:03:57.210 --> 00:03:59.880 Erica, thank you so much for your time. I appreciate No problem. 76 00:04:00.180 --> 00:04:01.280 It was a pleasure. Likewise. 77 00:04:01.300 --> 00:04:04.200 So I'm gonna go ahead and let you enjoy the rest of the event. I appreciate it. 78 00:04:04.340 --> 00:04:06.000 But thank you for your wealth of information. Thank you. 79 00:04:06.000 --> 00:04:09.680 And the tidbits that you gave, the golden nuggets, because this industry, 80 00:04:10.080 --> 00:04:13.120 a lot of people are asking, you know, how do I, how do I maneuver it right now? 81 00:04:13.340 --> 00:04:14.030 Yep. So 82 00:04:14.030 --> 00:04:14.630 Anytime. 83 00:04:14.630 --> 00:04:16.560 Awesome. Well, thank you much, Nono. Thank you, Erica.