1 00:00:00,000 --> 00:00:03,690 Josh Feinberg: Hi, Josh Feinberg here, I just wanted to come to 2 00:00:03,690 --> 00:00:07,650 you guys today, you know, one of the things that came up, while 3 00:00:07,650 --> 00:00:10,920 speaking with some of my sales reps here at Everlasting Capital 4 00:00:11,160 --> 00:00:14,310 was, you know, they were struggling on, you know, hitting 5 00:00:14,310 --> 00:00:18,060 all angles with the clients. And what I mean by that is when 6 00:00:18,060 --> 00:00:21,450 working with customers, you know, you have to be able to 7 00:00:21,480 --> 00:00:24,660 take multiple approaches on working with them, you know, 8 00:00:24,660 --> 00:00:28,380 obviously reaching out to them to see if they have a need, or, 9 00:00:28,380 --> 00:00:31,680 you know, getting in touch with gatekeepers, and asking you if 10 00:00:31,680 --> 00:00:34,020 they're there, and if they're not, you're leaving a message. 11 00:00:34,770 --> 00:00:38,790 And or, you know, just sending over an email, you know, you 12 00:00:38,790 --> 00:00:41,610 know, we try to take the approach of hitting them from 13 00:00:41,640 --> 00:00:44,880 all angles, right? So, you know, when we're calling and we're 14 00:00:44,880 --> 00:00:47,520 dialing, and, you know, we're talking to, let's just say, a 15 00:00:47,520 --> 00:00:52,590 gatekeeper. And, you know, we're talking to them about, you know, 16 00:00:52,620 --> 00:00:56,310 are they in? No, they're not. Can I leave a message? But, you 17 00:00:56,310 --> 00:00:58,560 know, do you just leave it at that and leave the message and 18 00:00:58,560 --> 00:01:01,710 hope that they call back? Or do you ask for a cell phone number? 19 00:01:02,040 --> 00:01:06,600 Do you ask for, is there anybody else that actually works at the 20 00:01:06,600 --> 00:01:11,220 company? Do you ask for an email? Do you ask how long 21 00:01:11,220 --> 00:01:14,010 they've been in business, right, you need to be able to hit your 22 00:01:14,010 --> 00:01:17,400 clients from all angles. But in today's video, I wanted to talk 23 00:01:17,400 --> 00:01:20,370 about customers that you already work with, right? You stay in 24 00:01:20,370 --> 00:01:24,150 touch with them, you know, very often, let's just say 1, 2, 3, 4 25 00:01:24,150 --> 00:01:27,090 times a month, you talk to them, they say that they have no 26 00:01:27,090 --> 00:01:30,480 needs. Now, what can you do from there? Right. You can just 27 00:01:30,480 --> 00:01:33,870 continue to do what you do. Or you can maybe try to, you know, 28 00:01:33,870 --> 00:01:37,560 utilize them and try to get business out of them in a 29 00:01:37,560 --> 00:01:40,050 different way. And, you know, today we're going to talk about 30 00:01:40,050 --> 00:01:43,170 referrals, because referrals is absolutely huge, you know, could 31 00:01:43,170 --> 00:01:45,720 you imagine, you know, you're making cold calls all day long, 32 00:01:46,020 --> 00:01:48,990 but let's utilize the customer that you already have that's had 33 00:01:48,990 --> 00:01:52,260 a good experience that can you know, vouch for you, and, you 34 00:01:52,260 --> 00:01:54,690 know, really work with clients today, you know, I wrote down 35 00:01:54,900 --> 00:01:58,560 three different customers. And, you know, I'm gonna give them a 36 00:01:58,560 --> 00:02:02,640 call, they know me, and hopefully, you know, we can see, 37 00:02:02,670 --> 00:02:05,880 you know, a referral, you know, on this video, and I can show 38 00:02:05,880 --> 00:02:09,240 you exactly how it's done. You know, they're very powerful. You 39 00:02:09,240 --> 00:02:12,450 know, I just had, I'm gonna call the first guy, his name's Amir. 40 00:02:12,810 --> 00:02:17,220 And he owns a fitness company. And he actually just referred 41 00:02:17,220 --> 00:02:20,820 someone to me last week, and we funded them within 24 hours. So 42 00:02:20,820 --> 00:02:23,040 I'm going to call again to see if he had any other business 43 00:02:23,040 --> 00:02:27,180 owners that could possibly use some financing for their 44 00:02:27,180 --> 00:02:30,630 business. So let's take a look here. He's a great guy. We've 45 00:02:30,630 --> 00:02:42,930 been working together for about two years, so. Please leave your 46 00:02:42,930 --> 00:02:55,440 message for. Amir, it's Josh Feinberg. Hey, give me a shout 47 00:02:55,440 --> 00:02:59,070 back had something, you know, I wanted to talk about real quick. 48 00:02:59,070 --> 00:03:03,930 So give me a call back when you can. Thanks, bye. Obviously, you 49 00:03:03,930 --> 00:03:06,180 know, while leaving a message, I can give you a little bit of a 50 00:03:06,180 --> 00:03:09,540 tip. You know, just being able to sound urgent sound like the 51 00:03:09,540 --> 00:03:12,540 calls urgent, so they want to call you back quickly. So let's 52 00:03:12,540 --> 00:03:14,520 take a look here. Second guy, we're going to be calling is 53 00:03:14,520 --> 00:03:18,990 Harvey you know, I've worked with him many times. Been trying 54 00:03:18,990 --> 00:03:22,710 to get his business for again for the past like two months, 55 00:03:22,710 --> 00:03:25,530 but you know, he, businesses have been well, he really 56 00:03:25,530 --> 00:03:27,750 doesn't need any cash flow. So I figured this would be a good 57 00:03:27,750 --> 00:03:29,850 client to call and try to get a referral from. 58 00:03:52,680 --> 00:03:53,520 Harvey: Hey, Josh. 59 00:03:53,550 --> 00:03:54,840 Josh Feinberg: Hey, Harvey, how are you? 60 00:03:55,950 --> 00:03:57,420 Harvey: I'm okay. How are you? 61 00:03:57,510 --> 00:04:01,050 Josh Feinberg: I'm doing good. I'm doing good. Hey, wanted to 62 00:04:01,350 --> 00:04:04,890 touch base with you really quickly. I have a favor to ask. 63 00:04:06,090 --> 00:04:10,260 Okay. You know, I know I want you to succeed. Do you want me 64 00:04:10,260 --> 00:04:10,950 to succeed? 65 00:04:13,140 --> 00:04:15,570 Harvey: I would like that, yeah. 66 00:04:15,810 --> 00:04:19,650 Josh Feinberg: Okay. I need help with something. So I was hoping 67 00:04:19,650 --> 00:04:23,400 that you could refer me over to, do you know, anybody who owns a 68 00:04:23,400 --> 00:04:25,950 business, other than you? 69 00:04:26,110 --> 00:04:37,510 Harvey: Do I, I'd have to see about that all of my guys are 70 00:04:37,510 --> 00:04:38,410 retiring. 71 00:04:38,590 --> 00:04:40,990 Josh Feinberg: They're all retiring? Come on. You guys are 72 00:04:40,990 --> 00:04:43,060 what, 25, 30 years old? 73 00:04:44,350 --> 00:04:45,010 Harvey: Yeah, right. 74 00:04:46,810 --> 00:04:49,780 Josh Feinberg: Okay, well, you know, because I'm just looking 75 00:04:49,780 --> 00:04:51,610 to drum up some new business, so. 76 00:04:53,560 --> 00:04:58,120 Harvey: I will. Let me think about it for a day or so and 77 00:04:58,120 --> 00:05:01,540 I'll get back to you. Okay, perfect. Cause my most of most 78 00:05:01,540 --> 00:05:06,130 of my friends are I'm in my seven, I'm 76. So they're all 79 00:05:06,130 --> 00:05:06,970 retiring. 80 00:05:07,090 --> 00:05:09,070 Josh Feinberg: Yeah, but I feel like I'm talking to a 30 year 81 00:05:09,070 --> 00:05:10,630 old, every time I talk to you. 82 00:05:10,690 --> 00:05:13,330 Harvey: Well, well, that's nice to hear 83 00:05:13,360 --> 00:05:14,530 Josh Feinberg: You're young at heart. 84 00:05:17,830 --> 00:05:22,960 Harvey: And Josh, I went with the other guys, on this last 85 00:05:22,960 --> 00:05:23,260 one. 86 00:05:24,100 --> 00:05:24,760 Josh Feinberg: You did? 87 00:05:25,960 --> 00:05:32,050 Harvey: I did because they were after me before and whatever. 88 00:05:32,050 --> 00:05:36,460 And it's just, they were a little bit better than you. Your 89 00:05:36,460 --> 00:05:36,940 deal. 90 00:05:37,450 --> 00:05:37,900 Josh Feinberg: Okay. 91 00:05:37,900 --> 00:05:42,250 Harvey: So so, so I went with them, just to keep them happy, 92 00:05:42,250 --> 00:05:42,640 too. 93 00:05:42,700 --> 00:05:47,290 Josh Feinberg: Okay. All right. And, you know, what was? What 94 00:05:47,290 --> 00:05:50,410 was the deciding factor? What made you not give me a call to 95 00:05:50,410 --> 00:05:50,890 tell me? 96 00:05:52,120 --> 00:05:56,140 Harvey: Well, you said that was the best you could do, and they 97 00:05:56,140 --> 00:05:59,680 did it a little bit better at it a little cheaper, a little more 98 00:05:59,680 --> 00:06:00,640 and a little less. 99 00:06:00,700 --> 00:06:03,040 Josh Feinberg: Gotcha. Okay, what can I what can I do next 100 00:06:03,040 --> 00:06:04,270 time during your business? 101 00:06:06,180 --> 00:06:08,970 Harvey: Well, you could always learn my business. Let's wait 102 00:06:08,970 --> 00:06:12,270 till this one. The one I have with you breaks down a little 103 00:06:12,270 --> 00:06:13,290 and then we'll talk again. 104 00:06:13,500 --> 00:06:16,350 Josh Feinberg: Okay, Harvey. All right. Perfect. So what I'll do 105 00:06:16,350 --> 00:06:18,360 is I'll give you a call tomorrow and see if we can get that 106 00:06:18,360 --> 00:06:24,030 referral going and they'll be paid back. Okay. Thanks, Harvey. 107 00:06:25,950 --> 00:06:31,530 All right. Buh bye. Hey, you know, that you know, it sucks 108 00:06:31,530 --> 00:06:34,980 when that happens. It's shitty. But you know, that's business 109 00:06:34,980 --> 00:06:38,040 unfortunately, you know, I got beat out. You know, I did come 110 00:06:38,040 --> 00:06:42,510 in, you know, pretty slim with this guy as far as rate goes. 111 00:06:42,840 --> 00:06:46,200 And, you know, unfortunately, someone beat me out, you know, 112 00:06:46,200 --> 00:06:48,450 but the thing is, is you know, gotta stay positive.