1 00:00:00.000 --> 00:00:03.690 Josh Feinberg: Hi, Josh Feinberg here, I just wanted to come to 2 00:00:03.690 --> 00:00:07.650 you guys today, you know, one of the things that came up, while 3 00:00:07.650 --> 00:00:10.920 speaking with some of my sales reps here at Everlasting Capital 4 00:00:11.160 --> 00:00:14.310 was, you know, they were struggling on, you know, hitting 5 00:00:14.310 --> 00:00:18.060 all angles with the clients. And what I mean by that is when 6 00:00:18.060 --> 00:00:21.450 working with customers, you know, you have to be able to 7 00:00:21.480 --> 00:00:24.660 take multiple approaches on working with them, you know, 8 00:00:24.660 --> 00:00:28.380 obviously reaching out to them to see if they have a need, or, 9 00:00:28.380 --> 00:00:31.680 you know, getting in touch with gatekeepers, and asking you if 10 00:00:31.680 --> 00:00:34.020 they're there, and if they're not, you're leaving a message. 11 00:00:34.770 --> 00:00:38.790 And or, you know, just sending over an email, you know, you 12 00:00:38.790 --> 00:00:41.610 know, we try to take the approach of hitting them from 13 00:00:41.640 --> 00:00:44.880 all angles, right? So, you know, when we're calling and we're 14 00:00:44.880 --> 00:00:47.520 dialing, and, you know, we're talking to, let's just say, a 15 00:00:47.520 --> 00:00:52.590 gatekeeper. And, you know, we're talking to them about, you know, 16 00:00:52.620 --> 00:00:56.310 are they in? No, they're not. Can I leave a message? But, you 17 00:00:56.310 --> 00:00:58.560 know, do you just leave it at that and leave the message and 18 00:00:58.560 --> 00:01:01.710 hope that they call back? Or do you ask for a cell phone number? 19 00:01:02.040 --> 00:01:06.600 Do you ask for, is there anybody else that actually works at the 20 00:01:06.600 --> 00:01:11.220 company? Do you ask for an email? Do you ask how long 21 00:01:11.220 --> 00:01:14.010 they've been in business, right, you need to be able to hit your 22 00:01:14.010 --> 00:01:17.400 clients from all angles. But in today's video, I wanted to talk 23 00:01:17.400 --> 00:01:20.370 about customers that you already work with, right? You stay in 24 00:01:20.370 --> 00:01:24.150 touch with them, you know, very often, let's just say 1, 2, 3, 4 25 00:01:24.150 --> 00:01:27.090 times a month, you talk to them, they say that they have no 26 00:01:27.090 --> 00:01:30.480 needs. Now, what can you do from there? Right. You can just 27 00:01:30.480 --> 00:01:33.870 continue to do what you do. Or you can maybe try to, you know, 28 00:01:33.870 --> 00:01:37.560 utilize them and try to get business out of them in a 29 00:01:37.560 --> 00:01:40.050 different way. And, you know, today we're going to talk about 30 00:01:40.050 --> 00:01:43.170 referrals, because referrals is absolutely huge, you know, could 31 00:01:43.170 --> 00:01:45.720 you imagine, you know, you're making cold calls all day long, 32 00:01:46.020 --> 00:01:48.990 but let's utilize the customer that you already have that's had 33 00:01:48.990 --> 00:01:52.260 a good experience that can you know, vouch for you, and, you 34 00:01:52.260 --> 00:01:54.690 know, really work with clients today, you know, I wrote down 35 00:01:54.900 --> 00:01:58.560 three different customers. And, you know, I'm gonna give them a 36 00:01:58.560 --> 00:02:02.640 call, they know me, and hopefully, you know, we can see, 37 00:02:02.670 --> 00:02:05.880 you know, a referral, you know, on this video, and I can show 38 00:02:05.880 --> 00:02:09.240 you exactly how it's done. You know, they're very powerful. You 39 00:02:09.240 --> 00:02:12.450 know, I just had, I'm gonna call the first guy, his name's Amir. 40 00:02:12.810 --> 00:02:17.220 And he owns a fitness company. And he actually just referred 41 00:02:17.220 --> 00:02:20.820 someone to me last week, and we funded them within 24 hours. So 42 00:02:20.820 --> 00:02:23.040 I'm going to call again to see if he had any other business 43 00:02:23.040 --> 00:02:27.180 owners that could possibly use some financing for their 44 00:02:27.180 --> 00:02:30.630 business. So let's take a look here. He's a great guy. We've 45 00:02:30.630 --> 00:02:42.930 been working together for about two years, so. Please leave your 46 00:02:42.930 --> 00:02:55.440 message for. Amir, it's Josh Feinberg. Hey, give me a shout 47 00:02:55.440 --> 00:02:59.070 back had something, you know, I wanted to talk about real quick. 48 00:02:59.070 --> 00:03:03.930 So give me a call back when you can. Thanks, bye. Obviously, you 49 00:03:03.930 --> 00:03:06.180 know, while leaving a message, I can give you a little bit of a 50 00:03:06.180 --> 00:03:09.540 tip. You know, just being able to sound urgent sound like the 51 00:03:09.540 --> 00:03:12.540 calls urgent, so they want to call you back quickly. So let's 52 00:03:12.540 --> 00:03:14.520 take a look here. Second guy, we're going to be calling is 53 00:03:14.520 --> 00:03:18.990 Harvey you know, I've worked with him many times. Been trying 54 00:03:18.990 --> 00:03:22.710 to get his business for again for the past like two months, 55 00:03:22.710 --> 00:03:25.530 but you know, he, businesses have been well, he really 56 00:03:25.530 --> 00:03:27.750 doesn't need any cash flow. So I figured this would be a good 57 00:03:27.750 --> 00:03:29.850 client to call and try to get a referral from. 58 00:03:52.680 --> 00:03:53.520 Harvey: Hey, Josh. 59 00:03:53.550 --> 00:03:54.840 Josh Feinberg: Hey, Harvey, how are you? 60 00:03:55.950 --> 00:03:57.420 Harvey: I'm okay. How are you? 61 00:03:57.510 --> 00:04:01.050 Josh Feinberg: I'm doing good. I'm doing good. Hey, wanted to 62 00:04:01.350 --> 00:04:04.890 touch base with you really quickly. I have a favor to ask. 63 00:04:06.090 --> 00:04:10.260 Okay. You know, I know I want you to succeed. Do you want me 64 00:04:10.260 --> 00:04:10.950 to succeed? 65 00:04:13.140 --> 00:04:15.570 Harvey: I would like that, yeah. 66 00:04:15.810 --> 00:04:19.650 Josh Feinberg: Okay. I need help with something. So I was hoping 67 00:04:19.650 --> 00:04:23.400 that you could refer me over to, do you know, anybody who owns a 68 00:04:23.400 --> 00:04:25.950 business, other than you? 69 00:04:26.110 --> 00:04:37.510 Harvey: Do I, I'd have to see about that all of my guys are 70 00:04:37.510 --> 00:04:38.410 retiring. 71 00:04:38.590 --> 00:04:40.990 Josh Feinberg: They're all retiring? Come on. You guys are 72 00:04:40.990 --> 00:04:43.060 what, 25, 30 years old? 73 00:04:44.350 --> 00:04:45.010 Harvey: Yeah, right. 74 00:04:46.810 --> 00:04:49.780 Josh Feinberg: Okay, well, you know, because I'm just looking 75 00:04:49.780 --> 00:04:51.610 to drum up some new business, so. 76 00:04:53.560 --> 00:04:58.120 Harvey: I will. Let me think about it for a day or so and 77 00:04:58.120 --> 00:05:01.540 I'll get back to you. Okay, perfect. Cause my most of most 78 00:05:01.540 --> 00:05:06.130 of my friends are I'm in my seven, I'm 76. So they're all 79 00:05:06.130 --> 00:05:06.970 retiring. 80 00:05:07.090 --> 00:05:09.070 Josh Feinberg: Yeah, but I feel like I'm talking to a 30 year 81 00:05:09.070 --> 00:05:10.630 old, every time I talk to you. 82 00:05:10.690 --> 00:05:13.330 Harvey: Well, well, that's nice to hear 83 00:05:13.360 --> 00:05:14.530 Josh Feinberg: You're young at heart. 84 00:05:17.830 --> 00:05:22.960 Harvey: And Josh, I went with the other guys, on this last 85 00:05:22.960 --> 00:05:23.260 one. 86 00:05:24.100 --> 00:05:24.760 Josh Feinberg: You did? 87 00:05:25.960 --> 00:05:32.050 Harvey: I did because they were after me before and whatever. 88 00:05:32.050 --> 00:05:36.460 And it's just, they were a little bit better than you. Your 89 00:05:36.460 --> 00:05:36.940 deal. 90 00:05:37.450 --> 00:05:37.900 Josh Feinberg: Okay. 91 00:05:37.900 --> 00:05:42.250 Harvey: So so, so I went with them, just to keep them happy, 92 00:05:42.250 --> 00:05:42.640 too. 93 00:05:42.700 --> 00:05:47.290 Josh Feinberg: Okay. All right. And, you know, what was? What 94 00:05:47.290 --> 00:05:50.410 was the deciding factor? What made you not give me a call to 95 00:05:50.410 --> 00:05:50.890 tell me? 96 00:05:52.120 --> 00:05:56.140 Harvey: Well, you said that was the best you could do, and they 97 00:05:56.140 --> 00:05:59.680 did it a little bit better at it a little cheaper, a little more 98 00:05:59.680 --> 00:06:00.640 and a little less. 99 00:06:00.700 --> 00:06:03.040 Josh Feinberg: Gotcha. Okay, what can I what can I do next 100 00:06:03.040 --> 00:06:04.270 time during your business? 101 00:06:06.180 --> 00:06:08.970 Harvey: Well, you could always learn my business. Let's wait 102 00:06:08.970 --> 00:06:12.270 till this one. The one I have with you breaks down a little 103 00:06:12.270 --> 00:06:13.290 and then we'll talk again. 104 00:06:13.500 --> 00:06:16.350 Josh Feinberg: Okay, Harvey. All right. Perfect. So what I'll do 105 00:06:16.350 --> 00:06:18.360 is I'll give you a call tomorrow and see if we can get that 106 00:06:18.360 --> 00:06:24.030 referral going and they'll be paid back. Okay. Thanks, Harvey. 107 00:06:25.950 --> 00:06:31.530 All right. Buh bye. Hey, you know, that you know, it sucks 108 00:06:31.530 --> 00:06:34.980 when that happens. It's shitty. But you know, that's business 109 00:06:34.980 --> 00:06:38.040 unfortunately, you know, I got beat out. You know, I did come 110 00:06:38.040 --> 00:06:42.510 in, you know, pretty slim with this guy as far as rate goes. 111 00:06:42.840 --> 00:06:46.200 And, you know, unfortunately, someone beat me out, you know, 112 00:06:46.200 --> 00:06:48.450 but the thing is, is you know, gotta stay positive.