1 00:00:08.400 --> 00:00:11.790 John Celifarco, managing partner of Horizon Funding Group. 2 00:00:11.910 --> 00:00:14.280 James Celifarco, Horizon Funding Group. 3 00:00:14.540 --> 00:00:18.440 My job is basically we're the middleman, I have- I find the 4 00:00:18.440 --> 00:00:22.220 customer, find out what they want, and then place them with a 5 00:00:22.220 --> 00:00:24.800 company that could give them what they need, whatever that 6 00:00:24.800 --> 00:00:28.760 product is, if it's an MCA, if it's equipment financing, if 7 00:00:28.760 --> 00:00:32.810 it's a commercial-backed real estate transaction, the majority 8 00:00:32.810 --> 00:00:37.160 of our business is MCAs and cash advance. For the three months at 9 00:00:37.160 --> 00:00:39.740 the beginning of this year, January, February, March, are 10 00:00:39.740 --> 00:00:43.160 probably three of the strongest months we've ever had. A lot of 11 00:00:43.160 --> 00:00:46.010 marketing, a lot of things that we were putting into place at 12 00:00:46.010 --> 00:00:49.160 the end of last year really was coming into fruition and our 13 00:00:49.160 --> 00:00:54.950 business was doing excellent. And then COVID hit. And for lack 14 00:00:54.950 --> 00:00:57.110 of a better term it was basically like a bomb going off. 15 00:00:57.110 --> 00:01:00.600 The brothers say they had to act quickly if they wanted to stay 16 00:01:00.600 --> 00:01:00.960 open. 17 00:01:01.440 --> 00:01:05.100 It was really tough, we were down 60 or 70% at one point, we 18 00:01:05.100 --> 00:01:09.300 really had to readjust our thinking and readjust our 19 00:01:09.300 --> 00:01:13.410 business model, whether it be marketing, or, you know, just 20 00:01:13.410 --> 00:01:16.230 getting the clients to, you know, pick up the phone, and 21 00:01:16.230 --> 00:01:18.900 really just have a conversation with them. We had to adjust. And 22 00:01:18.900 --> 00:01:21.120 it's been tough, but we're better for it. 23 00:01:21.330 --> 00:01:23.970 Especially since COVID, we've definitely expanded our 24 00:01:23.970 --> 00:01:28.350 products, offering a little more stuff just because with changing 25 00:01:28.350 --> 00:01:30.660 times, we needed to make sure that we were giving our 26 00:01:30.660 --> 00:01:33.360 customers every opportunity to work with us and not go work 27 00:01:33.360 --> 00:01:34.200 with somebody else. 28 00:01:34.200 --> 00:01:36.300 We were getting different requests. It wasn't just for a 29 00:01:36.300 --> 00:01:39.900 quick financing package, whether somebody needs to refinance 30 00:01:39.900 --> 00:01:43.590 their home, or refinance their business property or get some 31 00:01:43.590 --> 00:01:46.590 equipment that they needed. It wasn't just the conversation of 32 00:01:46.590 --> 00:01:49.890 I need, you know, 20 or 30, or $50,000, just for example, 33 00:01:50.280 --> 00:01:53.280 quickly, there was you know, there was other needs, and we 34 00:01:53.280 --> 00:01:55.680 needed to find partners that could fulfill those needs 35 00:01:55.680 --> 00:01:59.490 quickly. 36 00:01:59.490 --> 00:02:01.190 They say a key element to making sure their business state of 37 00:02:01.190 --> 00:02:03.880 flow was incorporating new technology and ideas while 38 00:02:03.880 --> 00:02:07.630 maintaining old business relationships. How exactly has 39 00:02:07.630 --> 00:02:10.300 technology been implemented in horizon, especially during this 40 00:02:10.300 --> 00:02:10.570 time? 41 00:02:11.980 --> 00:02:15.460 Well, we're lucky, we were able to find another company that we 42 00:02:15.460 --> 00:02:18.130 work with that that helped us a lot, that name of the company is 43 00:02:18.130 --> 00:02:22.180 Babylon Solutions. And what they were able to do is set us up 44 00:02:22.180 --> 00:02:26.710 with a CRM, that not only helps us track our existing deals, but 45 00:02:26.710 --> 00:02:30.880 new deals, working with our partners, ways to get 46 00:02:30.880 --> 00:02:34.960 submissions from them helped tremendously with our renewal 47 00:02:34.960 --> 00:02:38.830 business, having a decent sized book of business working with so 48 00:02:38.830 --> 00:02:42.190 many people, sometimes it's hard to keep track of when it's time 49 00:02:42.190 --> 00:02:45.940 to contact a client again to do new business, or where they're 50 00:02:45.940 --> 00:02:49.480 at in their current deal. And with the right systems in place, 51 00:02:49.510 --> 00:02:54.670 by putting this in place, we're able to do more with less. 52 00:02:54.670 --> 00:02:57.360 A lot of times you'll see in the cash advance industry, people, 53 00:02:57.480 --> 00:02:59.700 you know, keep very to themselves. And, you know, we'll 54 00:02:59.700 --> 00:03:03.660 talk about partners and marketing and funders, and 55 00:03:04.260 --> 00:03:06.690 we're the complete opposite. We are an open book, we want 56 00:03:06.690 --> 00:03:08.670 everybody to know everything that we're doing. And we think 57 00:03:08.670 --> 00:03:12.000 that, you know, having this open relationship with our partners 58 00:03:12.000 --> 00:03:15.540 it gains trust, but it also, you know, you see the problems that 59 00:03:15.540 --> 00:03:17.700 I'm trying to figure out, and we see the problems that our 60 00:03:17.700 --> 00:03:20.640 partners are trying to figure out, openly, and we get to the 61 00:03:20.640 --> 00:03:21.480 bottom of that quickly. 62 00:03:21.570 --> 00:03:23.190 Is there opportunity in real estate? 63 00:03:23.360 --> 00:03:27.170 Yeah, so brokers really can't leave money on the table at this 64 00:03:27.170 --> 00:03:29.750 point. You know, if they have a client that is looking for a 65 00:03:29.750 --> 00:03:32.810 real estate backed transaction, they should be able to, you 66 00:03:32.810 --> 00:03:35.930 know, place that transaction, there is money in it, you know, 67 00:03:35.930 --> 00:03:40.670 the deal takes longer to get done, the paperwork is longer, 68 00:03:40.970 --> 00:03:44.540 but there is absolutely a great opportunity, you put these deals 69 00:03:44.570 --> 00:03:47.240 in the hopper, so to speak. And then three, four months later, 70 00:03:47.240 --> 00:03:49.700 you're not going to make the 10% that you used to or the, you 71 00:03:49.700 --> 00:03:52.610 know, 8% on an MCA, you make a couple of points, you know, 72 00:03:52.610 --> 00:03:55.640 you're working with multiple people, but uh, these deals, you 73 00:03:55.640 --> 00:03:57.740 know, you put them in the hopper, like we say, and, you 74 00:03:57.740 --> 00:03:59.150 know, three, four months later, they come around. 75 00:03:59.300 --> 00:04:02.120 Talk to me about the future of the company in the next couple 76 00:04:02.120 --> 00:04:02.600 of months. 77 00:04:02.660 --> 00:04:05.720 It's really john and I hitting the phones. We are on the front 78 00:04:05.720 --> 00:04:08.240 lines and we are the ones calling the merchant, 79 00:04:08.240 --> 00:04:11.240 introducing ourselves during the introductory call and you know, 80 00:04:11.240 --> 00:04:14.030 holding their hand from the first funding but anybody can 81 00:04:14.030 --> 00:04:17.360 get paperwork in. It's about keeping a client after the first 82 00:04:17.360 --> 00:04:20.600 funding and, and being able to sell them different products. So 83 00:04:20.750 --> 00:04:23.960 yeah, you might be able to sell them one, you know, one MCA, but 84 00:04:23.960 --> 00:04:27.350 can you manage that relationship for you know, I have clients 85 00:04:27.350 --> 00:04:30.380 for- one client I had for the last 12 years. I've had clients for 86 00:04:30.380 --> 00:04:34.130 the last 10 years. And it's about you know, sending that 87 00:04:34.130 --> 00:04:37.130 person a Christmas card and, you know, really forming a 88 00:04:37.130 --> 00:04:39.920 relationship with that client, and your partners not just your 89 00:04:39.920 --> 00:04:40.400 clients. 90 00:04:40.940 --> 00:04:43.250 Johny Fernandez, deBanked News.