1 00:00:04.410 --> 00:00:07.110 Josh Feinberg: Hi, Josh here, welcome to this week's Josh's 2 00:00:07.140 --> 00:00:11.370 JabGrab, grab the jab before it hits ya. Hey, this week's topic 3 00:00:11.430 --> 00:00:14.550 is going to be in regards to being able to control the sale. 4 00:00:14.970 --> 00:00:18.030 And this is a really hard thing when you're trying to work on 5 00:00:18.030 --> 00:00:21.060 the art of closing and sales. Because you know, one of the 6 00:00:21.060 --> 00:00:24.810 struggles that salespeople have, is being able to control the 7 00:00:24.810 --> 00:00:27.900 sale. So if you ever have that transaction in the past that 8 00:00:27.900 --> 00:00:30.930 you've lost, and you're just like, I just don't know why, you 9 00:00:30.930 --> 00:00:34.530 know, the customer may have given you a couple hints of, you 10 00:00:34.530 --> 00:00:36.930 know, they were controlling the sale, you know, the ball was 11 00:00:36.930 --> 00:00:39.930 always in their court, for example, you know, let's just 12 00:00:39.930 --> 00:00:42.870 say if you were, you know, selling lemonade, the customer 13 00:00:42.870 --> 00:00:45.900 is asking you what kind of lemonade is this? Right? And you 14 00:00:45.900 --> 00:00:50.310 could have responded, well, it's lemon, it's lemonade! And then 15 00:00:50.340 --> 00:00:53.730 from there, the customer asks you another question, and ask 16 00:00:53.730 --> 00:00:56.940 you another question, right? As a salesperson, it's not all 17 00:00:56.940 --> 00:00:59.910 about what you say it's about the questions you ask, because 18 00:00:59.910 --> 00:01:02.640 they're going to be able to show you a lot. So for instance, in 19 00:01:02.640 --> 00:01:05.310 that lemonade example, when someone asks, hey, what kind of 20 00:01:05.310 --> 00:01:08.610 lemonade do you have? And then you could also respond back with 21 00:01:08.610 --> 00:01:11.940 a question and say, Hey, you know, tell me, what's your 22 00:01:11.940 --> 00:01:14.640 favorite type of lemonade? Because maybe possibly, we could 23 00:01:14.640 --> 00:01:18.030 make it. And then the customer would say, Hey, you know, I like 24 00:01:18.030 --> 00:01:20.640 strawberry lemonade. Well, listen, I know you like 25 00:01:20.640 --> 00:01:24.030 strawberry lemonade, but you've never had my type of lemonade. 26 00:01:24.270 --> 00:01:27.480 Now, tell me if you had the best type of lemonade right in front 27 00:01:27.480 --> 00:01:30.240 of you, even if it wasn't strawberry, and you have the 28 00:01:30.240 --> 00:01:34.050 ability of being able to taste it for free. And if you liked 29 00:01:34.050 --> 00:01:37.230 it, would you have would you buy? That's being able to 30 00:01:37.230 --> 00:01:40.080 control the client, right? So instead of them asking you 31 00:01:40.080 --> 00:01:42.570 questions, you know, you're not just an order taker, you're 32 00:01:42.570 --> 00:01:45.000 someone that's trying to be able to find a solution and be able 33 00:01:45.000 --> 00:01:48.480 to tell the client, hey, listen, I know I have the best product 34 00:01:48.480 --> 00:01:52.560 for you. I understand that you have needs, but guess what, 35 00:01:52.560 --> 00:01:56.490 sometimes there's change, it's inevitable. There's change and 36 00:01:56.490 --> 00:01:58.800 to tell you the truth. A lot of times where there's change, 37 00:01:58.920 --> 00:02:01.830 there's a lot of benefits that come along with it. So being 38 00:02:01.830 --> 00:02:04.950 able to control the sale, you know, whatever you're doing this 39 00:02:04.950 --> 00:02:08.280 week, next week, for the rest of this month, I want you to be 40 00:02:08.280 --> 00:02:12.030 aware of what's going on. And if the clients in control of you, 41 00:02:12.150 --> 00:02:14.160 there's a good chance that someone else is going to be 42 00:02:14.160 --> 00:02:17.520 calling your client and having control over that sale, and 43 00:02:17.520 --> 00:02:21.150 they're probably going to end up winning that deal. So cut the 44 00:02:21.150 --> 00:02:24.780 shit. Stop letting them have control, control a sale by 45 00:02:24.780 --> 00:02:28.050 asking the right questions and guide the conversation towards 46 00:02:28.050 --> 00:02:30.090 the solution. Have a great week.