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And welcome back to Broker for 2025.

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We have a familiar face, Mike, it's so good to see you.

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Great to see you, sir. We've seen you time

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and time again for, but for people watching

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that don't know you, introduce yourself and who you're with.

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Awesome. Mike Mozza, VP

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of Sales over at Dedicated Financial GBC.

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We are an MCA collections company out

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of Minnesota, of all places.

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Been in that space about 10 years.

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We do, uh, portfolio servicing.

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Uh, we do third party collections, UCC enforcement

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and, uh, nationwide Legal.

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How has business been in 2025 for you guys?

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Uh, it's been great, uh, picking up heavily, uh, not

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to say that like we're getting, you know, this tidal wave

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of collection files, like all, you know,

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crying Wolf or whatever.

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Uh, it's just, you know, we're seeing an, uh,

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an increase of collection files.

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We're seeing more people come to us, um, looking for help

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with collection services

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and, um, honestly,

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we're just landing some more business on our own too.

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We, we hired about 10 collectors here in

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the last, like, three months.

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So What makes you guys different?

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I mean, you guys obviously have this very specific niche,

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so kind of talk to us about what makes you guys different.

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Yeah, so, uh, a few different things.

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We're all commercial.

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We're all, uh, on shore,

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all in Minnesota, all in office too.

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And so we're heavy on culture, we're heavy on compliance

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and just being a partner that is gonna be good for you now

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and 10 years from now, we're looking

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for the long play on all of this, right?

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We're, uh, licensed

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to collect in every state in every

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jurisdiction that requires it.

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We got great online reviews, five star Google rating

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with over 1500 reviews, A plus B, BB rating.

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We are trying to be a great partner for the long haul.

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Keep you out of the court system

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and keep your brand, you know, protect the brand

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for you and for us.

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And so, um, not only is that important,

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but also collecting at the end

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of the day is really important.

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When you look at the major funders in the space

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that we collect for, we have to, we have to compete, we have

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to show our numbers, and we are doing that.

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And part of that is rapport based collections.

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And, you know, making sure that, uh,

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the person on the other end of the phone understands

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that if they're having a tough time, they can talk to us.

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But if they are being combative

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or difficult that we still have tools to leverage

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that we're gonna use to make sure that they do, uh, pay

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what they're owe, they're they're due.

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So let's talk about personal relationships,

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because I've seen you foster them firsthand.

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We're in this space, uh, you know,

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we've built a relationship.

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So why is personal relationships important

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for your business and for the industry?

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Yeah, um, I mean, in sales,

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relationships are everything, man.

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And like even just partnerships, right?

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Like, you got a bunch of vendors in this room,

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and like, if you're gonna work with somebody intimately,

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especially like for us,

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we're handling a lot of money, right?

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For people. And so they have to trust us inherently, right?

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And so, um, like when you're coming in this space

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and like a funder comes into a situation where

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now they're considering, man, our portfolio's hurting, man,

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they, I want them to, you know, be able to trust the fact

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that like, I'm gonna take care of 'em not only

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through the sales process, but if they have a problem

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after the sale's done

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and they know that they can come to me,

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that I will do whatever I can within my office to like, go

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and, and, uh, just figure out

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and come up with solutions for whatever the problem may be.

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I think in the industry, you know, gosh,

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like relationships again are everything.

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There's so many deals happening here on the,

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on the floor today, right?

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And when you're a fly by night company of some sort

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that nobody can put a face to, I mean, there's a lot

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of risk involved with that, right?

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And if somebody's bringing on a vendor

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or bringing on a broker relationship, funding relationship,

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and like, that's a risk, right?

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That, that is your personal like, uh, capital

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that you're using within your company.

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So, uh, relationship, everything.

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So talk to me about the, like setting yourself apart,

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making you got your company

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different. How do you guys do that?

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Yeah, sure. So a couple things.

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Like I mentioned the compliance earlier I mentioned like

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how we approach collections

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with the actual merchant being

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different from that perspective.

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Uh, again, building rapport with them.

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Uh, and then also too, just from like a broader perspective,

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like we want to operate in such a way

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where we can do good in the world.

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So 20% of proceeds go back to charity.

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Uh, we do a, a missions trip, uh, every year

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to the Dominican Republic, which Keith

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behind the cameras come

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and joined us with, done some, uh, videography

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and photography, which has been great.

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Uh, cool to see him all the time here.

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Uh, so we're trying

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to make an impact both from a business perspective

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and on individuals both in, in the industry abroad,

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in the Dominican and like on our employees.

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Like we, we have really good benefits

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because we really wanna take care of our employees,

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'cause our employees take care of our clients

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and our clients clients, right?

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So knowing that you don't have a tired, angry,

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hates their job collector, making those calls

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because they may not care about their numbers at the end

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of the day and they may not care about

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that person on the end of the phone.

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And we believe both those things matter.

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So if someone wants to get in contact with you

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to do business with you Yep.

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What's the best way for them to reach you?

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Yeah, Mike, at dedicated gbc.com,

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you can look us up on, uh, on the web,

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www.dedicatedgbc.com.

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Lots of information on there

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and, uh, happy to help them through the process.

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Awesome. I would, thanks for chatting with us.

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Appreciate you again, Mike with dedicated finance.

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So if you want to stick around, we're gonna talk

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to more people here in this building,

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their experience here at Broker Fair.

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Overall, you've been, one last question.

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You've been to, uh, to banked events in the past.

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Have you built a relationship that started here

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and that has helped out your business? Yeah,

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A hundred percent. Dozens

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of them, for sure.

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I've been coming to these since, um, December

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of 2021 when it things opened up again.

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And I'd say every, every broker fair, every uh,

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Miami Connect, every other event,

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I've come back away with some business. Awesome,

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Man. Thanks for sharing

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your experience. Again.

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You're not gonna wanna move. We have much more coming up.