1 00:00:00.515 --> 00:00:03.245 Welcome to the 2025 D Bank Connect in Miami. 2 00:00:03.665 --> 00:00:05.565 I'm now joined with Erica Gillerman, 3 00:00:05.565 --> 00:00:06.805 with the Triton Recovery Group. 4 00:00:06.975 --> 00:00:08.245 How's Triton doing this year? 5 00:00:08.375 --> 00:00:10.045 Thankfully, everything is going well. 6 00:00:10.045 --> 00:00:11.925 Unfortunately, there are a lot of defaults 7 00:00:11.925 --> 00:00:14.045 that are in the industry, but that's why we're here 8 00:00:14.045 --> 00:00:15.205 and we're here to provide 9 00:00:15.205 --> 00:00:16.245 the collections work that's needed. 10 00:00:16.825 --> 00:00:18.485 And what are you finding that's needed 11 00:00:18.485 --> 00:00:19.765 these days in the industry? 12 00:00:20.725 --> 00:00:22.645 Honestly, a lot of things that have now changed in the 13 00:00:22.845 --> 00:00:24.405 industry is, it kind of goes back down 14 00:00:24.405 --> 00:00:25.725 to the underwriting portion of things. 15 00:00:26.105 --> 00:00:28.045 Uh, we are working with all of our funders 16 00:00:28.045 --> 00:00:29.245 to really make sure that they are 17 00:00:29.245 --> 00:00:30.405 underwriting the proper way. 18 00:00:30.635 --> 00:00:32.525 It's not to say that they're not doing a good job already, 19 00:00:32.545 --> 00:00:34.845 but we always wanna give them more avenues to look for, 20 00:00:34.955 --> 00:00:36.845 give them tips on the fraud 21 00:00:36.845 --> 00:00:39.605 that's been upt ticked in the industry, give them tips on 22 00:00:39.605 --> 00:00:41.565 how to kind of spot these kind of situations. 23 00:00:41.905 --> 00:00:44.165 And, of course, always be a resource to all of our clients. 24 00:00:44.915 --> 00:00:46.605 What are you seeing with these frauds? 25 00:00:46.605 --> 00:00:48.525 What, what type of tips are you sharing with them? 26 00:00:48.985 --> 00:00:50.325 Oh, there's so many. Um, 27 00:00:50.465 --> 00:00:52.805 the number one thing I will always tell every client, 28 00:00:52.805 --> 00:00:54.445 whether they're a client or not, for everybody, 29 00:00:54.945 --> 00:00:56.405 please Google your merchants. 30 00:00:56.875 --> 00:00:59.285 It's, you are not just funding a business, 31 00:00:59.425 --> 00:01:01.325 you are also funding the personal guarantor. 32 00:01:01.705 --> 00:01:04.205 Uh, the fraud that gets kind of the, the fraud 33 00:01:04.205 --> 00:01:06.485 that we've been seeing in the industry goes right back down 34 00:01:06.485 --> 00:01:07.845 to the personal guarantor. 35 00:01:08.305 --> 00:01:11.325 So research them, research their background, research their, 36 00:01:11.325 --> 00:01:13.925 under the other businesses that they've been a part of 37 00:01:13.925 --> 00:01:16.125 before, and take it from there. 38 00:01:16.305 --> 00:01:18.205 Do not just focus on the bank statements 39 00:01:18.205 --> 00:01:19.685 and the AR statements that you are getting 40 00:01:19.825 --> 00:01:21.085 during your underwriting process. 41 00:01:21.445 --> 00:01:22.445 I think that's a great tip. 42 00:01:22.625 --> 00:01:24.925 You always have to do your due diligence no matter 43 00:01:24.995 --> 00:01:26.405 what you're doing or what industry 44 00:01:26.405 --> 00:01:28.285 and what's going on, especially in today's world. 45 00:01:28.925 --> 00:01:30.925 Absolutely. And it's, it's a difficult place to be in now, 46 00:01:31.305 --> 00:01:33.085 uh, as we are kind of in the midst of 47 00:01:33.085 --> 00:01:34.845 what everybody is claiming is only 48 00:01:34.845 --> 00:01:36.005 the beginning of a recession. 49 00:01:36.025 --> 00:01:38.325 But I'm sure that us in the alternative finance space 50 00:01:38.325 --> 00:01:39.365 are saying that it's been here. 51 00:01:39.825 --> 00:01:40.885 We always wanna make sure 52 00:01:40.915 --> 00:01:42.845 that our funders money is protected. 53 00:01:43.225 --> 00:01:46.565 We are here to collect on every default that comes our way. 54 00:01:46.785 --> 00:01:48.125 Of course, we can't guarantee results, 55 00:01:48.125 --> 00:01:50.925 but we do our best job at making sure that everything 56 00:01:50.925 --> 00:01:53.685 that needs to get done is being done in a timely fashion. 57 00:01:54.105 --> 00:01:55.805 And we really always just wanna be a resource. 58 00:01:55.825 --> 00:01:57.925 So we also do this on the front end side 59 00:01:57.925 --> 00:01:59.845 before a deal even comes into collections. 60 00:02:00.305 --> 00:02:01.725 We have funders that will call us 61 00:02:01.745 --> 00:02:02.965 and ask us, is this something 62 00:02:02.965 --> 00:02:04.925 that is collectible or what do you think? 63 00:02:04.985 --> 00:02:07.285 And we do this more of a consulting approach to it, 64 00:02:07.395 --> 00:02:09.645 because if we can't collect on the backend, 65 00:02:10.315 --> 00:02:11.405 then what are you funding? 66 00:02:12.345 --> 00:02:13.925 So it's, it's a difficult place to be, 67 00:02:13.985 --> 00:02:16.085 but the alternative finance space is always changing. 68 00:02:16.145 --> 00:02:17.845 And we are here to roll with the punches. 69 00:02:18.065 --> 00:02:19.885 And it seems like you're rolling with them. Well, 70 00:02:20.455 --> 00:02:22.965 Let's hope that's what the Cafecito little Cups are for. 71 00:02:23.225 --> 00:02:26.445 So we always need a lot of coffee to get through the day. We 72 00:02:26.445 --> 00:02:27.445 Need our strength. And, 73 00:02:27.445 --> 00:02:29.525 you know, you're part of the recovery group, 74 00:02:29.545 --> 00:02:30.805 so you're taking care of your people. 75 00:02:31.485 --> 00:02:32.845 Absolutely. Absolutely. And anything 76 00:02:32.845 --> 00:02:34.405 that anyone ever needs, please feel free 77 00:02:34.405 --> 00:02:35.525 to reach out to Troy and recovery. 78 00:02:35.895 --> 00:02:37.205 We're always here to be a resource. 79 00:02:37.435 --> 00:02:38.525 Well, we appreciate you 80 00:02:38.525 --> 00:02:40.045 and thank you for spending some time with me. 81 00:02:40.445 --> 00:02:41.525 Absolutely. We love being here 82 00:02:41.525 --> 00:02:43.005 and we love being a sponsor at D Bank. 83 00:02:43.005 --> 00:02:44.085 Thank you guys so much for having us. 84 00:02:44.545 --> 00:02:46.085 And there's still more to come from Miami.