1 00:00:00.395 --> 00:00:03.205 Welcome to the 2025 D Bank Connect in Miami. 2 00:00:03.665 --> 00:00:06.565 I'm now joined with Cory SLA from Dedicated 3 00:00:06.595 --> 00:00:07.965 Financial. How are things going? 4 00:00:08.455 --> 00:00:10.005 Going great. It's a great conference so 5 00:00:10.005 --> 00:00:11.005 Far. I'm so happy to 6 00:00:11.005 --> 00:00:11.485 hear that. 7 00:00:11.715 --> 00:00:13.405 Tell me about Dedicated Financial. 8 00:00:13.985 --> 00:00:18.085 We are a full service collections firm, so we 9 00:00:18.705 --> 00:00:21.165 do anything ranging from first and third party collections, 10 00:00:21.345 --> 00:00:23.285 and we, we can bring it all the way through legal. 11 00:00:23.945 --> 00:00:25.965 Um, so anything all over the board. 12 00:00:26.425 --> 00:00:27.925 So how are you different than other 13 00:00:27.925 --> 00:00:29.205 collections agencies out there? 14 00:00:30.275 --> 00:00:33.245 Well, you know, first of all, our business designation, 15 00:00:33.425 --> 00:00:35.525 uh, GBC is a general benefit corporation. 16 00:00:35.905 --> 00:00:38.125 We give 20% of everything we make away 17 00:00:38.125 --> 00:00:39.565 to different nonprofit organizations. 18 00:00:40.225 --> 00:00:42.365 And I think, you know what, what sets us aside, 19 00:00:42.365 --> 00:00:46.005 we have over 1,505 star reviews from merchants or debtors 20 00:00:46.585 --> 00:00:49.685 and, uh, basically saying that we treat people as humans. 21 00:00:49.945 --> 00:00:51.485 We have real conversations with them. 22 00:00:51.945 --> 00:00:53.685 We treat them as if they're just like us, 23 00:00:53.785 --> 00:00:56.565 and try to figure out solutions 24 00:00:56.585 --> 00:00:58.925 for helping them overcome different financial difficulties. 25 00:00:59.385 --> 00:01:00.525 That's nice to give back 26 00:01:00.585 --> 00:01:03.445 and I'm glad to hear you are helping humans in today's world 27 00:01:03.445 --> 00:01:05.565 with all ai, we don't wanna be doing business 28 00:01:05.565 --> 00:01:08.125 with all AI people or robots, I guess you call 29 00:01:08.125 --> 00:01:09.125 Them. Yeah, that's definitely 30 00:01:09.125 --> 00:01:09.405 true. 31 00:01:09.405 --> 00:01:11.645 There's no auto dialers in our end, so we're not, uh, 32 00:01:12.055 --> 00:01:14.005 we're not sitting there, uh, you know, waiting 33 00:01:14.005 --> 00:01:15.805 for the next number to pop up on the screen. 34 00:01:16.215 --> 00:01:18.285 We're actually looking into the account, understanding them 35 00:01:18.305 --> 00:01:19.885 as people, and then making the phone call 36 00:01:19.945 --> 00:01:21.285 to talk through it. So. 37 00:01:21.505 --> 00:01:23.325 And how are things going for you so far this year? 38 00:01:23.625 --> 00:01:24.645 Things are going well. 39 00:01:24.785 --> 00:01:27.165 I'm very new to dedicated, I'm the Chief Revenue Officer, 40 00:01:27.225 --> 00:01:28.925 so I'm in charge of the growth of the business 41 00:01:29.025 --> 00:01:32.165 or working with our team to help navigate that process. 42 00:01:32.825 --> 00:01:35.525 But I've been with the company for less than 10 days, 43 00:01:35.745 --> 00:01:37.205 so it's very, very new for me. 44 00:01:37.515 --> 00:01:38.765 Well, congratulations. 45 00:01:38.825 --> 00:01:41.405 But so where are you going with your growth this year? 46 00:01:41.405 --> 00:01:42.965 How are you making us, making 'em grow? 47 00:01:43.675 --> 00:01:47.245 Yeah, we're, we're trying to focus on different verticals 48 00:01:47.345 --> 00:01:48.685 and trying to figure out different ways 49 00:01:48.685 --> 00:01:49.685 of growing the company that we 50 00:01:49.685 --> 00:01:50.645 haven't done before in the past. 51 00:01:50.785 --> 00:01:54.565 And we're really focused on the client relationship, working 52 00:01:54.565 --> 00:01:58.325 with our team to help navigate from start to finish 53 00:01:58.385 --> 00:02:00.325 to an ongoing relationship with the client. 54 00:02:00.465 --> 00:02:03.925 And so we're really focused on, um, 55 00:02:04.025 --> 00:02:06.445 not only treating our merchants and debtors as people, 56 00:02:06.545 --> 00:02:09.605 but having good longstanding relationships with our clients. 57 00:02:10.345 --> 00:02:11.925 10 days in it sounds pretty good, 58 00:02:12.375 --> 00:02:13.375 Right? We we're, I'm 59 00:02:13.375 --> 00:02:14.925 trying, I'm trying. Definitely. 60 00:02:14.925 --> 00:02:17.845 It's a brand new space for me, so it's, it's gonna be a, um, 61 00:02:18.235 --> 00:02:20.605 it's gonna be a journey and I'm excited to be a part of it. 62 00:02:20.625 --> 00:02:22.005 Sounds like it'll be a good one though. 63 00:02:22.135 --> 00:02:24.165 Thank you very much. I hope so. Sounds 64 00:02:24.165 --> 00:02:25.165 Good. Well, there's still more 65 00:02:25.165 --> 00:02:26.165 to come from Miami.