1 00:00:00.035 --> 00:00:02.965 Welcome to the 2025 D Bank Connect in Miami. 2 00:00:03.345 --> 00:00:05.965 I'm now joined with Jack Diamond of AI Swift. 3 00:00:06.235 --> 00:00:07.445 Tell me about AI Swift. 4 00:00:07.995 --> 00:00:10.205 Yeah, so, uh, thanks for having us, first of all. 5 00:00:10.255 --> 00:00:15.005 Great show. Uh, we have developed an AI powered, uh, CRM 6 00:00:15.005 --> 00:00:17.565 that completely automates the broker shop business. 7 00:00:18.065 --> 00:00:21.645 So from A to Z, uh, it allows 'em to run a, 8 00:00:21.965 --> 00:00:24.165 a shop autonomously, uh, 9 00:00:24.515 --> 00:00:26.285 without pretty much needing to do anything. 10 00:00:26.285 --> 00:00:28.085 They can eliminate their processors 11 00:00:28.705 --> 00:00:31.125 and underwriting the files all done by AI 12 00:00:31.125 --> 00:00:32.685 and automatically send to lenders 13 00:00:32.865 --> 00:00:35.325 and they just get text message notifications with the offer 14 00:00:35.325 --> 00:00:37.365 and who it's from with the merchant's name 15 00:00:37.425 --> 00:00:39.285 and phone number, call and sell the deal. 16 00:00:39.745 --> 00:00:41.445 Wow. AI's just taking over 17 00:00:41.685 --> 00:00:42.685 A hundred percent. I mean, it's 18 00:00:42.685 --> 00:00:44.765 definitely the future of, of every industry, 19 00:00:44.865 --> 00:00:48.045 but specifically the FinTech industry is, uh, 20 00:00:48.145 --> 00:00:50.605 the AI can help automate it so much more. 21 00:00:51.185 --> 00:00:53.925 Uh, there's so much work that goes into analyzing files 22 00:00:53.925 --> 00:00:56.605 and looking at deals that is very difficult work. 23 00:00:56.985 --> 00:00:59.245 So these processors that work for these big companies 24 00:00:59.245 --> 00:01:02.165 that are processing 500 a thousand leads a day 25 00:01:02.345 --> 00:01:05.605 and their brain at the end of the day is fried so difficult, 26 00:01:05.745 --> 00:01:08.085 and if they don't show up to work one day, 27 00:01:08.875 --> 00:01:10.085 shop is sort of slowed down. 28 00:01:10.465 --> 00:01:14.245 In this case with ai it does it more efficiently, quicker, 29 00:01:14.785 --> 00:01:16.725 and it, it's, it's never not there. 30 00:01:17.025 --> 00:01:19.245 So you click one button and in a matter of eight seconds, 31 00:01:19.865 --> 00:01:21.485 the AI automatically scrubs the deal 32 00:01:21.485 --> 00:01:23.125 and it gives you all the information that your, 33 00:01:23.305 --> 00:01:25.285 the processor would need to go and look for. 34 00:01:25.865 --> 00:01:29.205 Wow. And are we double checking what the AI is determining 35 00:01:29.305 --> 00:01:31.365 or are we just trusting what it says? Yeah, 36 00:01:31.365 --> 00:01:35.005 So we've been doing it for testing it for so long 37 00:01:35.005 --> 00:01:36.725 that at this point you don't need a check anymore. 38 00:01:37.025 --> 00:01:39.165 Wow. And yeah, there's barely ever any errors. 39 00:01:39.325 --> 00:01:40.805 I mean, it's not a hundred percent, 40 00:01:40.865 --> 00:01:43.645 but it's as close as it, as close to it as it can be. 41 00:01:44.265 --> 00:01:46.605 Uh, we, uh, the, it will automat, 42 00:01:46.605 --> 00:01:48.445 it will tell you the industry, it will tell you the 43 00:01:48.445 --> 00:01:49.605 amount of deposits every month. 44 00:01:49.785 --> 00:01:51.685 It will tell you the maximum amount of negative days 45 00:01:51.865 --> 00:01:53.565 and it will tell you the open positions 46 00:01:53.565 --> 00:01:55.085 and who they're with and how much they're pulling. 47 00:01:55.835 --> 00:01:58.455 And it works. I mean, thousands of submissions have run 48 00:01:58.455 --> 00:02:01.455 through the ai and as you know, ai, it only improves itself. 49 00:02:01.475 --> 00:02:03.255 So once it makes an error, you explain 50 00:02:03.255 --> 00:02:05.055 to it why it made the error, don't make that error again. 51 00:02:05.355 --> 00:02:06.575 And over time it just perfect. 52 00:02:06.715 --> 00:02:09.095 And this is not something that was developed overnight. 53 00:02:09.095 --> 00:02:11.655 It took time. Many coding hours, prompting hours. 54 00:02:12.135 --> 00:02:15.095 I mean, I was up all night for two months trying to get it 55 00:02:15.095 --> 00:02:16.695 to work and it was extremely frustrating, 56 00:02:16.695 --> 00:02:19.215 but thank God we made it and now it's running swiftly. 57 00:02:20.045 --> 00:02:23.255 Well said. Very well said. That's very interesting. 58 00:02:23.435 --> 00:02:26.055 And so are you having to convince people to trust ai? 59 00:02:26.175 --> 00:02:27.775 'cause it is still very new on the market? 60 00:02:28.325 --> 00:02:29.935 Yeah, so it's a great question. 61 00:02:30.735 --> 00:02:32.495 I don't, uh, it's, it's difficult 62 00:02:32.495 --> 00:02:34.615 to get a broker shop in this industry 63 00:02:34.635 --> 00:02:37.175 to switch their entire CRM over just 64 00:02:37.175 --> 00:02:38.375 because of several reasons. 65 00:02:38.375 --> 00:02:40.695 Number one is that they're, they're stuck in their ways. 66 00:02:41.055 --> 00:02:42.895 A, BA lot of them have invested a lot 67 00:02:42.895 --> 00:02:44.135 of money in their own CRM. 68 00:02:44.365 --> 00:02:46.175 They see this, they realize that it's better 69 00:02:46.175 --> 00:02:47.695 and more efficient, but they might 70 00:02:47.695 --> 00:02:48.855 not want to make the switch. 71 00:02:49.195 --> 00:02:52.055 Number three, the biggest issue in this industry is trust. 72 00:02:53.035 --> 00:02:55.855 And so a lot of broker shops are like, Hey, how do I trust 73 00:02:55.855 --> 00:02:57.135 that you're not backdooring the leads? 74 00:02:57.205 --> 00:02:58.215 Okay, fine. Great question. 75 00:02:58.515 --> 00:03:02.085 So what we have developed is that we are able to, uh, 76 00:03:02.665 --> 00:03:06.325 create, uh, each broker shop if they want, is able 77 00:03:06.325 --> 00:03:09.685 to get their own dedicated server where all their, the, the, 78 00:03:09.865 --> 00:03:12.965 the, the, the CRM and their data lives on their server. 79 00:03:13.985 --> 00:03:15.685 We don't even have access to it. Wow. 80 00:03:15.685 --> 00:03:17.605 So it's set up, it's put there on there for them. 81 00:03:17.605 --> 00:03:19.245 They're logged in. If someone wants 82 00:03:19.245 --> 00:03:21.525 to log in from a different IP address, they need to go 83 00:03:21.525 --> 00:03:22.165 through a two factor 84 00:03:22.185 --> 00:03:24.085 authentication even to be able to get in. 85 00:03:24.185 --> 00:03:25.405 So they're secure like that. 86 00:03:25.645 --> 00:03:29.245 A b another thing that we, uh, are adding now is, uh, 87 00:03:29.725 --> 00:03:31.845 watermarking the, the bank statements. 88 00:03:32.315 --> 00:03:34.445 Therefore, now, once they run through our system, 89 00:03:35.145 --> 00:03:36.965 no lender can then backdoor them 90 00:03:36.965 --> 00:03:38.365 because honestly, that's 91 00:03:38.365 --> 00:03:39.765 where all the backdooring is coming from. 92 00:03:40.235 --> 00:03:41.885 It's all the lenders that take the data. 93 00:03:42.225 --> 00:03:44.325 If they're not able to fund it with them, they shuffle it 94 00:03:44.325 --> 00:03:46.325 through another system and try and fund it themselves 95 00:03:46.325 --> 00:03:47.685 or sell it back into the market. 96 00:03:47.985 --> 00:03:49.805 So we're hoping that by watermarking the 97 00:03:50.035 --> 00:03:51.285 PDFs, they won't be able to do that. 98 00:03:51.425 --> 00:03:53.805 So in a sense, we're trying to help the industry sort 99 00:03:53.805 --> 00:03:55.525 of like tighten its grip and, 100 00:03:55.525 --> 00:03:57.765 and be more clean to be secure And be secure. Exactly. 101 00:03:58.115 --> 00:03:59.245 Very interesting. Yeah. 102 00:03:59.385 --> 00:04:01.325 You've been swift up all the hard work. 103 00:04:01.475 --> 00:04:02.885 Yeah, exactly. I mean, that's the plan. 104 00:04:03.025 --> 00:04:06.085 Our, so when I, uh, speak to broker shops, I tell them, 105 00:04:06.545 --> 00:04:09.085 you can literally sit on a beach 106 00:04:09.505 --> 00:04:13.485 and get text message alerts of the offer, the terms, 107 00:04:13.985 --> 00:04:16.085 the merchant's name and number, call and sell the deal. 108 00:04:16.085 --> 00:04:18.045 That's all. You can reply back to that text. 109 00:04:18.125 --> 00:04:20.205 I sold it at eight points done. 110 00:04:20.505 --> 00:04:23.245 And uh, the system will do everything else on the back end, 111 00:04:23.395 --> 00:04:24.885 request a void, a check, an ID, 112 00:04:24.885 --> 00:04:26.285 and automatically submit 113 00:04:26.285 --> 00:04:27.325 it off to the lender to fund the deal. 114 00:04:27.475 --> 00:04:29.605 That way their brain is getting fried in a different way. 115 00:04:29.795 --> 00:04:31.365 Exactly. Yeah. And they're enjoying 116 00:04:31.365 --> 00:04:32.565 the sun at least. Yeah. 117 00:04:32.795 --> 00:04:34.805 Well thank you so much for spending some time with me 118 00:04:34.905 --> 00:04:36.565 and there's still more to come from Miami.