1 00:00:00.185 --> 00:00:01.765 Scotty, before we get into your business, 2 00:00:02.055 --> 00:00:03.925 let's just talk about the industry right now. 3 00:00:04.195 --> 00:00:06.605 Yeah. What are your thoughts about the industry this year? 4 00:00:06.605 --> 00:00:07.805 What are your feelings about it? 5 00:00:07.805 --> 00:00:09.685 What do you are, what do you think are some 6 00:00:09.685 --> 00:00:10.845 of the pros and cons? 7 00:00:10.955 --> 00:00:12.405 What are your thoughts? Right. Well, 8 00:00:13.495 --> 00:00:14.495 Looks like it's thriving. 9 00:00:14.905 --> 00:00:18.085 Um, it's, uh, you know, honestly we're new to the industry, 10 00:00:18.225 --> 00:00:20.805 but just being in this, it just seems like it's, 11 00:00:20.805 --> 00:00:23.405 it's taking off, it's getting to a whole other level. 12 00:00:23.825 --> 00:00:25.765 Um, we just see a lot of positive momentum 13 00:00:26.425 --> 00:00:29.405 in MCA specifically moving forward. Yeah. 14 00:00:30.025 --> 00:00:31.525 So, Scotty, tell us a little bit about 15 00:00:31.675 --> 00:00:33.205 your business, what you guys do. 16 00:00:33.865 --> 00:00:36.245 Uh, so we have a very specific niche. 17 00:00:36.455 --> 00:00:38.525 We're in the collections industry, 18 00:00:38.945 --> 00:00:41.245 and we're doing the process serving for collections. 19 00:00:41.245 --> 00:00:43.125 So that means we're serving the debtors. 20 00:00:43.345 --> 00:00:44.925 We work kind of on that legal side, 21 00:00:44.925 --> 00:00:46.325 whether you have an in-house team, 22 00:00:46.325 --> 00:00:49.285 whether you're outsourcing your, your collections process. 23 00:00:49.985 --> 00:00:52.645 We are, um, that outsourced arm 24 00:00:52.745 --> 00:00:56.685 that's serving papers across the nation with a tech based, 25 00:00:56.685 --> 00:00:58.205 through a tech based platform, 26 00:00:58.345 --> 00:01:01.925 and 3000 process servers in the, uh, uh, 27 00:01:01.925 --> 00:01:03.845 boots on the grounds in the nation. 28 00:01:04.025 --> 00:01:08.205 So, um, all, all across the US and internationally as well. 29 00:01:09.315 --> 00:01:11.805 What separates your business from, 30 00:01:11.875 --> 00:01:14.285 from other collection agencies? 31 00:01:14.915 --> 00:01:16.005 Yeah, great question. 32 00:01:16.545 --> 00:01:19.525 So we, um, provide a lot more transparency. 33 00:01:20.115 --> 00:01:22.285 Typically what's happened with process serving 34 00:01:22.385 --> 00:01:25.005 for collections is you'll call someone up. 35 00:01:25.005 --> 00:01:26.565 You've got your process server that you like, 36 00:01:26.565 --> 00:01:28.645 but there's no transparency in the process. 37 00:01:28.705 --> 00:01:30.165 You don't know when these are being served. 38 00:01:30.595 --> 00:01:31.805 There's not, there's kind 39 00:01:31.805 --> 00:01:33.845 of sketchy reporting on the backside. 40 00:01:34.305 --> 00:01:36.845 Um, you'll know real time as soon 41 00:01:36.845 --> 00:01:38.445 as the documents are served, as soon 42 00:01:38.445 --> 00:01:40.285 as your demand, uh, notice is served. 43 00:01:40.285 --> 00:01:43.365 There's photo ev photographic evidence, there's reporting 44 00:01:43.365 --> 00:01:44.845 that we can run for you on the backend. 45 00:01:45.385 --> 00:01:48.005 And, and the process is just quick and easy as well. 46 00:01:48.905 --> 00:01:51.325 The last question for you is, yeah, right now, 47 00:01:52.075 --> 00:01:56.125 what are you seeing in terms of, um, defaults? 48 00:01:56.125 --> 00:01:59.125 Obviously you probably deal with defaults quite often. Yeah. 49 00:01:59.305 --> 00:02:00.645 Do you think, are they on the rise? 50 00:02:00.785 --> 00:02:02.445 Are they dropping? What do you think 51 00:02:03.025 --> 00:02:05.205 The, uh, my perception is that they're on the rise, 52 00:02:05.225 --> 00:02:07.685 and it seems like the data is backing that up as well. 53 00:02:08.065 --> 00:02:12.085 The, you know, the, uh, the, um, defaults seem to be, um, 54 00:02:12.195 --> 00:02:15.165 growing exponentially here, especially in the last, 55 00:02:15.635 --> 00:02:16.645 last month or two. 56 00:02:16.705 --> 00:02:19.285 You know, um, we've seen, we've seen on our end, 57 00:02:19.435 --> 00:02:21.965 both from collections, from, you know, 58 00:02:22.065 --> 00:02:23.685 on the mortgage side, all of that stuff. 59 00:02:23.685 --> 00:02:24.925 Just a lot of defaults. Yeah. 60 00:02:25.505 --> 00:02:28.605 Lastly, with that being said, what do you recommend 61 00:02:28.625 --> 00:02:32.525 to brokers and lenders who are making these deals just 62 00:02:32.545 --> 00:02:34.325 to kind of, so that they don't get into 63 00:02:34.465 --> 00:02:35.685 an issue with defaults, 64 00:02:35.905 --> 00:02:38.125 Uh, risk management, you know, you've just gotta 65 00:02:38.655 --> 00:02:41.405 understand, uh, where you're coming in, 66 00:02:41.405 --> 00:02:42.405 where you're putting your capital. 67 00:02:42.585 --> 00:02:44.045 It seems like there is some very 68 00:02:44.045 --> 00:02:45.525 stringent measures that they're taking. 69 00:02:45.905 --> 00:02:49.605 And then have your process dialed in on the backend, where, 70 00:02:49.605 --> 00:02:51.125 where that's where we come in, right? 71 00:02:51.125 --> 00:02:53.765 Where it's, it's all automated where you can come in 72 00:02:53.765 --> 00:02:56.205 and help collect on these debts as well in a quick 73 00:02:56.205 --> 00:02:57.005 and timely manner.