1 00:00:00.305 --> 00:00:02.005 So Mike, let's talk about 20, 24. 2 00:00:02.115 --> 00:00:03.885 Yeah. What do you see new 3 00:00:03.985 --> 00:00:06.125 or changing in the industry this year? 4 00:00:07.525 --> 00:00:11.085 Hmm. Well, a lot of interesting conversations with folks 5 00:00:11.385 --> 00:00:14.325 who are speculating what this year's gonna look like. 6 00:00:14.945 --> 00:00:17.405 Uh, a lot of, a lot of questions about like, 7 00:00:17.405 --> 00:00:19.285 should we tighten up our underwriting? 8 00:00:19.505 --> 00:00:21.005 What's gonna happen with collections? 9 00:00:21.485 --> 00:00:23.325 I think there's a handful of people out there that think 10 00:00:23.325 --> 00:00:25.605 that there's gonna be some shifts 11 00:00:25.945 --> 00:00:28.885 and collections might, uh, tick up a little bit, 12 00:00:28.885 --> 00:00:30.925 which obviously interesting for our space. 13 00:00:31.505 --> 00:00:32.685 So, uh, I think a lot 14 00:00:32.685 --> 00:00:34.645 of people have adjusted their underwriting already up, 15 00:00:34.645 --> 00:00:38.045 leading up to this and so shouldn't be terribly surprising. 16 00:00:38.235 --> 00:00:40.085 Stuff's been amiss for a long time. 17 00:00:40.105 --> 00:00:42.845 We got an election this year, so, you know, 18 00:00:43.775 --> 00:00:45.885 we're maybe expecting a little bit of, 19 00:00:45.945 --> 00:00:47.765 uh, interesting waters ahead. 20 00:00:47.765 --> 00:00:49.485 We're just not sure when it, where it's coming. 21 00:00:50.545 --> 00:00:52.965 For those who don't know, tell them about your business 22 00:00:53.505 --> 00:00:56.725 and what are some new aspects of your business 23 00:00:56.745 --> 00:00:58.605 or changes this year with the business? 24 00:00:59.155 --> 00:01:00.285 Sure. Yeah. 25 00:01:00.285 --> 00:01:02.485 So dedicated to doing some great things in this space, 26 00:01:02.485 --> 00:01:05.885 obviously, uh, you know, well known for our collections 27 00:01:06.385 --> 00:01:09.805 And, Uh, you know, more recently our legal, I think one 28 00:01:09.805 --> 00:01:11.205 of the grow fastest growing parts 29 00:01:11.205 --> 00:01:14.045 of our business is first party portfolio servicing. 30 00:01:14.465 --> 00:01:17.245 So that is where we're calling on behalf of our clients, 31 00:01:17.295 --> 00:01:19.605 doing early stage collections, customer service, 32 00:01:20.005 --> 00:01:23.365 wellness checks, administrative work, all of that stuff 33 00:01:23.785 --> 00:01:27.565 to help offload what the funder is, uh, having to do, 34 00:01:27.565 --> 00:01:30.405 especially as they scale, especially as collections. 35 00:01:30.465 --> 00:01:31.885 Uptick. You want to 36 00:01:32.605 --> 00:01:35.285 maximize doing your in-house Recovery is not everybody has 37 00:01:35.305 --> 00:01:37.605 the strengths or the experience to do that, 38 00:01:37.625 --> 00:01:38.685 and that's where we can come in 39 00:01:38.685 --> 00:01:40.285 and help at a flat rate versus having 40 00:01:40.285 --> 00:01:41.325 to pay a contingency rate. 41 00:01:41.745 --> 00:01:43.765 So, fastest growing part of our business right now, 42 00:01:44.735 --> 00:01:48.605 Today is the first ever broker battle. Ooh. Yeah. 43 00:01:48.715 --> 00:01:51.805 Yeah. So in that room next to us there, 44 00:01:52.025 --> 00:01:56.485 the stages is set for broker Battle 2024 at Connect Miami, 45 00:01:56.945 --> 00:01:59.045 you have some qualified, some 46 00:01:59.045 --> 00:02:01.205 of the best brokers you can say in the business. 47 00:02:01.355 --> 00:02:04.165 They're gonna compete on this stage telling everyone 48 00:02:04.465 --> 00:02:05.645 why they're the top broker. 49 00:02:05.645 --> 00:02:08.085 There's a cash prize at the end of the day, um, 50 00:02:08.155 --> 00:02:09.685 $5,000 cash prize. 51 00:02:10.225 --> 00:02:12.365 Um, so what are your thoughts about that 52 00:02:12.365 --> 00:02:13.565 and what are you most looking forward to? 53 00:02:15.235 --> 00:02:18.205 Well, it's always interesting to see people under pressure 54 00:02:18.205 --> 00:02:19.525 and see how they react, right? 55 00:02:19.965 --> 00:02:22.445 I mean, everybody feels like they're the best in their 56 00:02:22.445 --> 00:02:23.685 trade, especially in this space. 57 00:02:24.045 --> 00:02:25.685 A lot of, a lot of confident people in this space. 58 00:02:25.985 --> 00:02:28.845 So it'll be, uh, interesting to see, you know, 59 00:02:28.965 --> 00:02:31.685 people tested, uh, uh, of their metal, right? 60 00:02:31.905 --> 00:02:35.405 And so hopefully that sets the, the tone for the future 61 00:02:35.405 --> 00:02:36.805 where you're gonna have more and more 62 00:02:37.105 --> 00:02:39.605 and you can get to see some different season wraps over 63 00:02:39.605 --> 00:02:41.485 time, showcase what they can do. 64 00:02:41.505 --> 00:02:44.325 And I think, you know, all of us are in sales to some degree 65 00:02:44.385 --> 00:02:47.285 and that's gonna be showcasing a lot of sales kind 66 00:02:47.285 --> 00:02:48.805 of salesmanship up there. 67 00:02:49.265 --> 00:02:51.605 And so, yeah, I think we can all take something from that. 68 00:02:51.665 --> 00:02:54.365 So, interested to see if I could get a couple takeaways from 69 00:02:54.365 --> 00:02:54.445 that.