1 00:00:00.200 --> 00:00:03.100 Welcome back to broker fade 2022 so throughout the morning. 2 00:00:03.100 --> 00:00:05.400 We've been talking to different people in the industry. 3 00:00:06.200 --> 00:00:09.400 Here we have someone from velocity Capital. I'm gonna let you introduce yourself. 4 00:00:10.300 --> 00:00:13.500 And I'm gonna let you introduce yourself and also your 5 00:00:13.500 --> 00:00:16.300 title with velocity Capital. So who are you 6 00:00:16.300 --> 00:00:19.500 and what is your current title? Good morning Johnny. My 7 00:00:19.500 --> 00:00:22.400 name is Andre Moore and I'm with a velocity 8 00:00:22.400 --> 00:00:25.300 Capital as a director of retention. Awesome. So 9 00:00:25.300 --> 00:00:28.400 Andre, obviously, you're new to Velocity. 10 00:00:28.400 --> 00:00:31.500 What's been your experience so far at velocity 11 00:00:31.500 --> 00:00:34.600 and within the industry over so I 12 00:00:34.600 --> 00:00:37.600 came from bank and this is actually a new industry for 13 00:00:37.600 --> 00:00:40.400 me actually never really heard of the merchant cash events 14 00:00:40.400 --> 00:00:43.200 a space but you know 15 00:00:43.200 --> 00:00:46.200 coming into this space now coming to me 16 00:00:46.200 --> 00:00:49.900 and Jay phenomenal guy and the team and you know, the operation out 17 00:00:49.900 --> 00:00:52.900 of purpose of the industry. I think it's just a great opportunity for 18 00:00:52.900 --> 00:00:55.900 small and mid-sized businesses to grow, you know 19 00:00:55.900 --> 00:00:58.400 alternative to working in the bank alternative to 20 00:00:58.400 --> 00:01:01.600 the bank, you know, having an option for people who don't qualify whether 21 00:01:01.600 --> 00:01:04.400 it's a credit whether it's the business standing in history, 22 00:01:04.400 --> 00:01:07.500 you know, I think it's just a great opportunity for other people 23 00:01:07.500 --> 00:01:10.000 to get opportunities to access and 24 00:01:10.500 --> 00:01:13.900 So in the in the amount of time that you've been with velocity, I 25 00:01:13.900 --> 00:01:16.100 would assume that you've seen the change is going on. 26 00:01:17.100 --> 00:01:20.200 Not only in our economy, but also in the way business 27 00:01:20.200 --> 00:01:23.200 is done obviously things have changed from last year 28 00:01:23.200 --> 00:01:26.800 to this year within the next within the last couple of months. So 29 00:01:26.800 --> 00:01:29.700 what changes have you seen so far in 30 00:01:29.700 --> 00:01:33.000 your time at velocity Capital? Excellent to 31 00:01:32.100 --> 00:01:35.500 be honest. I mean, I think that just being able 32 00:01:35.500 --> 00:01:38.400 to get better terms for merchants. It's 33 00:01:38.400 --> 00:01:41.300 a very big appeal for us 34 00:01:41.300 --> 00:01:44.600 as a funder right now. I'm sure you know, Jay's a 35 00:01:44.600 --> 00:01:47.700 fairly new house in the space, but he's 36 00:01:47.700 --> 00:01:50.500 been in the industry for a long time. And you know, I think velocity has 37 00:01:50.500 --> 00:01:53.500 a lot of Promise. They're really grown fast and doing a lot 38 00:01:53.500 --> 00:01:56.200 of great things. So right now I think right now when it 39 00:01:56.200 --> 00:02:00.300 comes to the industry just being able to see how Merchants 40 00:01:59.300 --> 00:02:02.500 can get better options that are still moving 41 00:02:02.500 --> 00:02:07.500 to be closer to the the traditional terms 42 00:02:06.500 --> 00:02:09.300 for Lending closer to 43 00:02:09.300 --> 00:02:12.300 the longer terms 12 months or so closer to 44 00:02:12.300 --> 00:02:15.200 lower rates, you know, whatever we can do to bring them as 45 00:02:15.200 --> 00:02:16.800 close as they can to what traditional 46 00:02:17.100 --> 00:02:20.700 Terms were that they were used to because this is an alternative lending 47 00:02:20.700 --> 00:02:24.400 space. So, you know, it tends to be a little bit more Premium cost 48 00:02:23.400 --> 00:02:26.000 to the dollar but just being able to 49 00:02:26.700 --> 00:02:29.500 get better terms. I think is very important to Merchants. So 50 00:02:29.500 --> 00:02:32.800 in your title, it has retention which obviously means trying 51 00:02:32.800 --> 00:02:35.300 to grab people to stay, you know, trying to 52 00:02:35.300 --> 00:02:36.000 build the team up. 53 00:02:36.800 --> 00:02:39.900 For someone that's new in the industry. What advice 54 00:02:39.900 --> 00:02:42.300 would you have to someone else that is just coming 55 00:02:42.300 --> 00:02:45.200 into the industry that obviously was in your spot not 56 00:02:45.200 --> 00:02:49.000 that long ago or that it's currently in your spot looking to transition. What 57 00:02:48.200 --> 00:02:51.400 advice would you give to them? Excellent question? 58 00:02:51.400 --> 00:02:54.300 So as a retention director my goal is to just ensure 59 00:02:54.300 --> 00:02:57.300 that we can you know, Supply a good customer service to 60 00:02:57.300 --> 00:03:00.400 our Merchants while we have a position with them and try to 61 00:03:00.400 --> 00:03:03.300 see if we get enticed them to come back around for this second round 62 00:03:03.300 --> 00:03:06.500 of fun a lot of merchants require this Capital 63 00:03:06.500 --> 00:03:09.700 because they can't go to the traditional Banks. So being 64 00:03:09.700 --> 00:03:12.500 able to offer them something that makes sense. Every time 65 00:03:12.500 --> 00:03:15.100 is very critical for at least velocity. I think for the 66 00:03:15.100 --> 00:03:18.200 industry. So someone coming into the industry being able to just 67 00:03:18.200 --> 00:03:21.200 build a rapport with a merchant and and sure that you can actually 68 00:03:21.200 --> 00:03:24.000 keep them retain them for you know, 69 00:03:24.500 --> 00:03:27.300 the second third. The fourth time is very critical and 70 00:03:27.300 --> 00:03:30.500 just building that Rapport will help you get there. So, it's your 71 00:03:30.500 --> 00:03:33.200 first time here broker for a 2022. What are your 72 00:03:33.200 --> 00:03:36.600 expectations for today? Excellent just to be able to grab as 73 00:03:36.600 --> 00:03:36.700 much. 74 00:03:36.800 --> 00:03:39.400 Information I am newer to the industry Johnny. So 75 00:03:39.400 --> 00:03:42.300 it's more about me just learning as much as I can. But at 76 00:03:42.300 --> 00:03:45.200 the same time definitely want to network and you know meet as 77 00:03:45.200 --> 00:03:49.600 many people as I can because you know, I'm being a newer space company 78 00:03:48.600 --> 00:03:52.700 in the merchant cash advance velocity is 79 00:03:52.700 --> 00:03:55.100 looking to grow their Network and that's why 80 00:03:55.100 --> 00:03:58.100 I'm here to help, you know, just shake hands and meet as many 81 00:03:58.100 --> 00:04:01.400 people as we can and then I mean the industry, 82 00:04:01.400 --> 00:04:04.300 you know, we talked about earlier. It's changing, you know, 83 00:04:04.300 --> 00:04:07.000 there's a lot of different moving Parts. I know with philosophy you guys 84 00:04:07.100 --> 00:04:10.600 have newer technology making transactions go smoother. What 85 00:04:10.600 --> 00:04:11.900 are your expectations for the future? 86 00:04:12.900 --> 00:04:16.100 Excellent. So we have a lot of Technology technological 87 00:04:15.100 --> 00:04:18.300 programs that we're putting forth right 88 00:04:18.300 --> 00:04:21.300 now something for merchants to be able to manage their 89 00:04:21.300 --> 00:04:24.500 accounts online. We have something called the dragon drop 90 00:04:24.500 --> 00:04:27.600 that's a building out the online platform and make 91 00:04:27.600 --> 00:04:30.900 it more automated for merchants to have a seamless process and 92 00:04:30.900 --> 00:04:33.600 also just being able to you know grow and 93 00:04:33.600 --> 00:04:36.600 be able to offer our Merchants much better options 94 00:04:36.600 --> 00:04:39.300 higher funding caps better terms and 95 00:04:39.300 --> 00:04:42.300 just being able to you know, build out the Rapport and grow with 96 00:04:42.300 --> 00:04:45.800 the industry because it is still young. So thank 97 00:04:45.800 --> 00:04:48.100 you so much for your time. Appreciate it. 98 00:04:48.100 --> 00:04:51.500 And again have fun. Look just enjoy the 99 00:04:51.500 --> 00:04:54.700 experience because I see it's it's Unique and it's obviously 100 00:04:54.700 --> 00:04:58.100 it's your first time you're gonna want to enjoy everything that 101 00:04:57.100 --> 00:04:59.900 has to offer. Thank you so much.