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Johny Fernandez: What is a CRM?

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Sean Murray: What is a CRM, a
CRM a Customer Relationship

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Management. Actually, that's
what it stands for. It stands

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for customer relationship
management, which doesn't really

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mean anything. So CRM really
means it used in the context of

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CRM, customer relationship
management tools. And a customer

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relationship management tool is
really the software you used to

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enter in all your data, interact
with your customers, track all

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your deals, check all your
commissions. It's basically the

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software that you use for all
all of your systems.