1 00:00:00.000 --> 00:00:02.670 Johny Fernandez: What is an ISO or ISO? 2 00:00:02.720 --> 00:00:07.850 Sean Murray: Yeah, that's a great question. And ISO, or ISO stands for 3 00:00:07.850 --> 00:00:12.050 independent sales organization, it the term that comes from the payments 4 00:00:12.050 --> 00:00:16.880 industry. And that's because the payments industry is very decentralized. 5 00:00:16.880 --> 00:00:20.780 And that if you sign up to accept credit cards, you are typically not working 6 00:00:20.780 --> 00:00:24.290 with the actual bank that's going to process it, you're working with a 7 00:00:24.290 --> 00:00:28.880 middleman, who's going to set you up and kind of be your customer service in some 8 00:00:28.880 --> 00:00:32.180 way shape, or form and is going to sell you the equipment that you need to use. 9 00:00:32.180 --> 00:00:35.690 And that's where the term independent sales organization came from. Because 10 00:00:35.690 --> 00:00:38.990 they were an independent office, they weren't, they weren't actually the 11 00:00:38.990 --> 00:00:43.520 processor at the end. Yeah. And that could be good because they could, they 12 00:00:43.520 --> 00:00:47.000 could set you up with a processor that would give you the best rates and terms 13 00:00:47.000 --> 00:00:51.290 for the type of business that you had, like, if you were selling like tickets 14 00:00:51.290 --> 00:00:56.540 on the internet, versus if you were selling food at a cafe, you're going to 15 00:00:56.540 --> 00:01:01.100 need to use the right credit card processor for the risk that you do. So 16 00:01:01.100 --> 00:01:04.880 that's where the that's where the term comes from. Okay, it got carried over 17 00:01:04.880 --> 00:01:10.340 into the small business finance world. So now you hear ISO and ISO all the time 18 00:01:10.340 --> 00:01:13.880 in small business finance, and you probably also hear the word Broker. 19 00:01:14.450 --> 00:01:19.850 They're the exact same, okay, ISO, ISO broker, all the exact same thing. 20 00:01:20.180 --> 00:01:25.370 There's no difference. The reason we hear ISO and ISO a lot is because those 21 00:01:25.370 --> 00:01:29.660 folks came from the payments era of small business finance, they came from 22 00:01:29.660 --> 00:01:34.250 the old fashioned MCA world, and it is carried that term for it. The new 23 00:01:34.250 --> 00:01:37.340 generation, when they got into the business, they're like, well, if I'm 24 00:01:37.340 --> 00:01:42.680 going to work with independent people and companies that are going to refer 25 00:01:42.680 --> 00:01:47.360 these customers to me, well, I'm just gonna call them a broker. Right? Because 26 00:01:47.360 --> 00:01:53.090 we have brokers in real estate, and mortgages and, and stocks, right? Yeah, 27 00:01:53.090 --> 00:01:57.890 so it's a pretty natural term to use broker. And so the term broker kind of 28 00:01:57.890 --> 00:02:01.460 became part of the common, you know, lexicon or whatever. And so if you're 29 00:02:01.460 --> 00:02:04.940 out there wondering, what's the difference between ISO, ISO and broker, 30 00:02:05.030 --> 00:02:06.860 there's no difference at all. And 31 00:02:06.930 --> 00:02:11.130 Johny Fernandez: So to clarify, if you see the word ISO, if you see the word 32 00:02:11.130 --> 00:02:12.450 broker, they mean the same? 33 00:02:12.480 --> 00:02:13.170 Sean Murray: They mean the same. 34 00:02:13.170 --> 00:02:16.390 Johny Fernandez: And they're using sentences, but it pretty much it's the 35 00:02:16.390 --> 00:02:21.700 same thing. It's the exact same thing. And I have long changed over I started 36 00:02:21.700 --> 00:02:26.650 under the ISO/ISO, I call it ISO, ISO ISO terminology. That was the 37 00:02:26.650 --> 00:02:31.270 terminology I, you know, I grew up with in the industry, and then, you know, 38 00:02:31.270 --> 00:02:36.160 broker just makes a lot more sense. Yeah. You know, what, what is a broker? 39 00:02:36.160 --> 00:02:40.090 Maybe it's good to just point out what a broker is, the broker is essentially a 40 00:02:40.090 --> 00:02:45.760 middleman. Yeah, the broker is independent, like the independent sales, 41 00:02:45.760 --> 00:02:50.350 organization, terminology still applies, because a broker is independent. And I 42 00:02:50.350 --> 00:02:54.460 think it's important to know that because the broker, although they may 43 00:02:54.490 --> 00:02:57.970 seem like they are representing the funding source of a lending source, 44 00:02:58.030 --> 00:03:01.480 they're actually representing themselves. And they're just referring 45 00:03:01.780 --> 00:03:05.620 the customer to the lender or the funder, they're an actual independent 46 00:03:05.620 --> 00:03:10.690 entity. And this kind of distinction can get lost with the customer, because they 47 00:03:10.690 --> 00:03:15.040 might think it's all one in the same, because a broker may or may not charge 48 00:03:15.040 --> 00:03:20.980 their own fee, to the end user to the to the to the merchant, that's borrowing 49 00:03:20.980 --> 00:03:25.810 money, or, you know, engaging in in MCA transaction. So, it's a good question to 50 00:03:25.810 --> 00:03:30.280 ask for the customer is, are you a broker? You know, are you the the actual 51 00:03:30.280 --> 00:03:35.020 funding source? It makes a difference. And part of that is because brokers 52 00:03:35.290 --> 00:03:40.660 typically work on commission. Yeah, like any other industry. And so that can add 53 00:03:40.660 --> 00:03:45.580 to the cost of the product. Okay. And so that's, that's like one, that's one 54 00:03:45.580 --> 00:03:49.900 thing to like, really keep in mind, although working direct, doesn't always 55 00:03:49.900 --> 00:03:53.440 mean that it's cheaper than working with the broker. Because if you're working 56 00:03:53.440 --> 00:03:56.980 directly with a lender or funder, that lender of funder is only going to have 57 00:03:57.160 --> 00:04:01.690 their terms and products to offer. Yeah, right. Or the broker could say, that's 58 00:04:01.690 --> 00:04:05.380 great. But I know another lender of funder who can do it cheaper. Yeah. And 59 00:04:05.380 --> 00:04:08.470 even when you add my commission on, it's still a better deal for the customer, 60 00:04:08.500 --> 00:04:13.780 right? So there are pros and cons to all of that. Also, lenders and funders 61 00:04:13.900 --> 00:04:18.190 typically need their own sales people, okay. You can't just call an underwriter 62 00:04:18.190 --> 00:04:22.000 and say, give me a loan, right? You need to actually talk to one of those sales 63 00:04:22.000 --> 00:04:25.630 representatives, typically, if you're going to get funded by that company, 64 00:04:26.140 --> 00:04:30.340 sales agents who represent lenders and funders often typically get paid a 65 00:04:30.340 --> 00:04:35.080 commission. So even if you're working direct with the funder, the lender, it 66 00:04:35.080 --> 00:04:38.080 doesn't mean that it's going to be cheaper than working with the broker, 67 00:04:38.260 --> 00:04:41.110 because you got to assume the sales person working for the lender or the 68 00:04:41.110 --> 00:04:46.090 funder also needs to get paid. So sometimes, sometimes they'll get paid a 69 00:04:46.090 --> 00:04:49.390 commission that's equal to what the broker would get. And so the cost 70 00:04:49.390 --> 00:04:52.720 difference between the two, and I'm just talking about broadly, this isn't always 71 00:04:52.720 --> 00:04:56.590 the case. But the cost difference between going to the broker and working 72 00:04:56.590 --> 00:05:00.070 with directly the funder, they could actually be exactly the same, because 73 00:05:00.070 --> 00:05:04.000 some salesperson needs to get paid at the end of the day for bringing the deal 74 00:05:04.000 --> 00:05:06.850 to them. But if you're out there wondering if you're always wondering 75 00:05:06.850 --> 00:05:10.990 what is it what is an ISO, what is an ISO and how does that compare to a 76 00:05:10.990 --> 00:05:12.640 broker? It's all the same