1 00:00:01.555 --> 00:00:04.565 Welcome to the 2026 D Banked Connect Miami. 2 00:00:04.945 --> 00:00:08.085 I'm now with Lauren Weissberg with Reach ai. 3 00:00:08.435 --> 00:00:09.605 Tell me about REACH ai. 4 00:00:10.115 --> 00:00:12.485 Well, we developed custom AI solutions 5 00:00:12.585 --> 00:00:14.845 and we actually here specifically for the first time, 6 00:00:15.475 --> 00:00:18.845 because Sean was kind enough to invite us, we're showcasing, 7 00:00:19.705 --> 00:00:23.365 uh, the first ever AI sales trainer role play 8 00:00:24.025 --> 00:00:25.925 for BLO and MCA professionals. 9 00:00:26.745 --> 00:00:28.445 And why is it important to be here? 10 00:00:28.465 --> 00:00:29.765 Why do you think Sean invited you? 11 00:00:30.275 --> 00:00:33.165 Well, because, uh, you know, we developed this 12 00:00:33.195 --> 00:00:35.605 because there's a huge need in the industry. 13 00:00:36.025 --> 00:00:39.605 As we learn about the industry, we realized that a lot 14 00:00:39.605 --> 00:00:42.405 of these companies, a lot of the is ISOs and, 15 00:00:42.505 --> 00:00:45.565 and lenders, uh, they have to invest a lot 16 00:00:45.565 --> 00:00:46.645 of money to get the leads. 17 00:00:47.145 --> 00:00:48.845 So instead of burning those leads 18 00:00:48.845 --> 00:00:52.885 with people training on the phone, we, we, we develop an AI 19 00:00:52.885 --> 00:00:54.925 that, that does, uh, role play 20 00:00:55.785 --> 00:00:58.765 and trains actually all the sales rep with very, 21 00:00:59.025 --> 00:01:00.125 uh, different scenarios. 22 00:01:00.125 --> 00:01:02.205 We can do medium heart, like super hard, 23 00:01:02.745 --> 00:01:03.965 and it's a great way 24 00:01:03.965 --> 00:01:06.565 of like having the sales reps prepared right 25 00:01:06.565 --> 00:01:09.085 before they go to the, uh, to the actual call. 26 00:01:09.145 --> 00:01:10.925 So the leads are not wasted, basically. 27 00:01:11.355 --> 00:01:13.325 Very interesting. And AI is still kind of new 28 00:01:13.325 --> 00:01:15.965 to the industry, so how are you convincing people 29 00:01:15.965 --> 00:01:17.165 that they need your software? 30 00:01:17.595 --> 00:01:18.885 Well, they just need to try it. 31 00:01:18.885 --> 00:01:20.765 You know, we're doing a lot of demos today. 32 00:01:20.765 --> 00:01:22.845 In fact, I think everybody should come in and demo. 33 00:01:23.585 --> 00:01:27.205 Uh, we actually did, uh, a pilot with, um, 34 00:01:27.955 --> 00:01:29.005 with Dynamic Capital. 35 00:01:29.185 --> 00:01:30.525 And how did that go? Yes. 36 00:01:30.555 --> 00:01:33.605 Well, they were using our, uh, software, uh, for over a year 37 00:01:34.025 --> 00:01:37.925 and they had tremendous, tremendous, uh, experience with it 38 00:01:37.925 --> 00:01:41.325 because they're basically putting every new hire 39 00:01:41.665 --> 00:01:44.125 and even like, you know, people who have been in the company 40 00:01:44.145 --> 00:01:46.405 for a long time to just constantly 41 00:01:46.405 --> 00:01:47.845 polish your skills over the phone. 42 00:01:48.345 --> 00:01:51.045 So, uh, hopefully this is a great tool. 43 00:01:51.545 --> 00:01:54.285 So as much as this is getting people online 44 00:01:54.385 --> 00:01:56.485 and doing more things on the computer, it's still good 45 00:01:56.485 --> 00:01:58.445 to be in person and hear about you today 46 00:01:58.445 --> 00:01:59.565 at an event like this, right? 47 00:01:59.995 --> 00:02:01.245 Yeah, correct. 'cause you know, 48 00:02:01.245 --> 00:02:02.485 we gotta put a face to the eye. 49 00:02:02.865 --> 00:02:05.445 I'm always behind the computer, but today I'm in front. 50 00:02:06.345 --> 00:02:08.125 Oh, we're happy you're here. Thank you. 51 00:02:08.125 --> 00:02:09.565 And so how do you feel so far since 52 00:02:09.565 --> 00:02:10.645 this is your first event? 53 00:02:11.225 --> 00:02:13.965 Uh, I mean, I'd never been to the bank event 54 00:02:14.265 --> 00:02:17.085 and Sean did a phenomenal, phenomenal production. 55 00:02:17.085 --> 00:02:18.285 It's so well organized. 56 00:02:19.265 --> 00:02:21.645 Uh, the talks are very, very interesting 57 00:02:21.705 --> 00:02:24.445 and this is basically the leading industry event for the, 58 00:02:24.445 --> 00:02:25.925 uh, for the BLO space. So. 59 00:02:26.675 --> 00:02:27.965 Well, we're so happy to have you. 60 00:02:28.195 --> 00:02:30.525 This is gonna be the first of many, hopefully. 61 00:02:30.525 --> 00:02:32.285 Yes, Yes. So there's still more 62 00:02:32.285 --> 00:02:33.685 to come from d Banked Connect. 63 00:02:35.575 --> 00:02:36.605 Great. Wonderful. 64 00:02:36.605 --> 00:02:37.925 Thank you. Thank you so much. Nice meeting you.