1 00:00:00.000 --> 00:00:00.260 All right. 2 00:00:00.260 --> 00:00:02.325 And welcome back to the B2B Finance Expo. 3 00:00:02.325 --> 00:00:03.525 We've been talking to different people about 4 00:00:03.525 --> 00:00:04.605 their experience here. 5 00:00:05.145 --> 00:00:06.765 So we met off camera, 6 00:00:07.105 --> 00:00:08.805 but now the people watching 7 00:00:08.805 --> 00:00:10.085 introduce yourself and who you're with. 8 00:00:10.115 --> 00:00:11.445 Yeah. I'm Swati Gupta. 9 00:00:11.465 --> 00:00:13.285 I'm with her and data. I'm our head of marketing. 10 00:00:13.665 --> 00:00:16.485 So talk to me about what you guys do as a company. Um, 11 00:00:16.545 --> 00:00:18.405 So we are here and data, we are an 12 00:00:18.405 --> 00:00:20.205 automation platform for underwriting. 13 00:00:20.345 --> 00:00:21.725 So we do all the steps right 14 00:00:21.725 --> 00:00:22.845 before you actually underwrite, 15 00:00:23.075 --> 00:00:26.205 when documents come into your, um, system over email, 16 00:00:26.465 --> 00:00:29.045 we read them, it doesn't matter what document, handwritten, 17 00:00:29.355 --> 00:00:30.765 ISOs, bank statements, et cetera, 18 00:00:31.105 --> 00:00:33.525 and pull that information out based on what you need 19 00:00:33.545 --> 00:00:36.125 for your platform and for your underwriting. 20 00:00:36.265 --> 00:00:38.925 And then take that straight to your CRM so it's ready 21 00:00:38.985 --> 00:00:40.485 for you to read as an underwriter 22 00:00:40.505 --> 00:00:42.565 so you can make an approval or decline quite easily. 23 00:00:43.145 --> 00:00:45.885 So let's talk a little bit about marketing. Yeah. 24 00:00:45.895 --> 00:00:48.285 About being here at the B2B Expo. Yeah. 25 00:00:48.345 --> 00:00:49.645 So conversation between us. 26 00:00:49.995 --> 00:00:52.645 What has been your key takeaway as the head of marketing, 27 00:00:52.825 --> 00:00:54.725 you know, for, for a company in this space? 28 00:00:55.155 --> 00:00:58.565 Yeah, I mean, I think a big part of marketing is talking 29 00:00:58.625 --> 00:01:01.565 to people in a way that they care about. 30 00:01:02.045 --> 00:01:04.485 I think in the MCA space, 31 00:01:04.885 --> 00:01:05.925 everyone really wants to make money. 32 00:01:06.485 --> 00:01:07.845 I mean, we wanna fund more deals. 33 00:01:08.345 --> 00:01:11.925 So just tell, just talking about how heroin can help you do 34 00:01:11.925 --> 00:01:14.165 that is like something that's been very helpful 35 00:01:14.345 --> 00:01:16.005 to like actually articulate. 36 00:01:16.005 --> 00:01:18.205 Like, it isn't just that we make your process faster, 37 00:01:18.305 --> 00:01:20.245 but it helps you compete with other competitors 38 00:01:20.245 --> 00:01:22.605 so you can go to market and do deals faster. 39 00:01:22.945 --> 00:01:24.205 That's like kind of the end goal 40 00:01:24.205 --> 00:01:25.285 and kind of like talking like 41 00:01:25.285 --> 00:01:26.845 that has been like very insightful 42 00:01:26.845 --> 00:01:27.885 and also like, just great 43 00:01:27.885 --> 00:01:29.685 to hear about like other people's opinions 44 00:01:29.685 --> 00:01:30.725 and like thoughts on like 45 00:01:30.795 --> 00:01:32.925 what they think is important for their company to grow. 46 00:01:33.745 --> 00:01:36.405 So your key takeaway from being here as the head 47 00:01:36.405 --> 00:01:39.165 of marketing, what would you say that is right now? 48 00:01:39.325 --> 00:01:40.685 I mean, you've been here for the last two days. Yeah. 49 00:01:40.685 --> 00:01:42.565 You've seen a lot of different, you know, 50 00:01:42.585 --> 00:01:45.325 people in similar positions as you mm-hmm. 51 00:01:45.405 --> 00:01:47.085 Different companies. So what's your key takeaway? 52 00:01:47.905 --> 00:01:51.285 Um, I guess like from like a marketing perspective? 53 00:01:51.315 --> 00:01:52.965 Yeah, from marketing perspective, 54 00:01:53.845 --> 00:01:56.205 I think it's definitely just continue to talk to people. 55 00:01:56.635 --> 00:01:58.125 Like the more you talk to people, 56 00:01:58.185 --> 00:02:00.085 the more your marketing actually hits. 57 00:02:00.145 --> 00:02:02.725 And it like is you are able to talk in the language, 58 00:02:02.745 --> 00:02:04.485 the tone and messaging that makes sense 59 00:02:04.505 --> 00:02:06.805 and resonates with everyone as, as well. Yeah. 60 00:02:06.805 --> 00:02:09.565 And then your overall view of the, of the space. 61 00:02:09.725 --> 00:02:12.365 I mean, it's changing, it's evolving, AI's top 62 00:02:12.365 --> 00:02:13.645 of mind for everyone. 63 00:02:14.105 --> 00:02:17.245 So what would you say is kind of your takeaway 64 00:02:17.305 --> 00:02:18.725 for this space in general? 65 00:02:19.505 --> 00:02:22.245 Um, I feel like a lot is gonna change 66 00:02:22.305 --> 00:02:23.325 in the next few years. 67 00:02:24.065 --> 00:02:26.125 And change isn't always bad. 68 00:02:26.125 --> 00:02:27.325 It can be a little bit scary, 69 00:02:27.545 --> 00:02:29.965 but I think adopting new platforms 70 00:02:29.965 --> 00:02:32.525 that like actually ultimately help underwriters 71 00:02:32.545 --> 00:02:33.805 and everyone just do their jobs 72 00:02:33.865 --> 00:02:36.125 so much more efficiently is the key. 73 00:02:36.405 --> 00:02:38.805 'cause like, do, do people really wanna be spending their 74 00:02:38.805 --> 00:02:40.485 time doing data entry, like going 75 00:02:40.485 --> 00:02:41.605 through the process manually? 76 00:02:41.715 --> 00:02:43.605 It's more about like, what can you do with 77 00:02:43.605 --> 00:02:44.605 that time when you get it back? 78 00:02:45.065 --> 00:02:47.085 And with like automated solutions 79 00:02:47.105 --> 00:02:48.565 and ai, you're able 80 00:02:48.565 --> 00:02:50.685 to actually focus on like doing more strategic work 81 00:02:50.845 --> 00:02:53.165 partnerships, building relationships with clients, 82 00:02:53.665 --> 00:02:56.085 and that's like what is like the more meaningful part. 83 00:02:56.125 --> 00:02:57.365 I feel like when people talk 84 00:02:57.365 --> 00:02:58.565 about their job, that's what they like. 85 00:02:58.635 --> 00:02:59.860 It's not, not the data entry. 86 00:02:59.860 --> 00:03:02.005 Putting stuff deals into their CRM. 87 00:03:02.225 --> 00:03:04.525 So, um, yeah, I think things are gonna change. 88 00:03:04.595 --> 00:03:05.765 Hopefully it's for the better 89 00:03:05.785 --> 00:03:06.965 and makes people's lives easier. 90 00:03:07.425 --> 00:03:09.125 So the last question is, there's a lot 91 00:03:09.125 --> 00:03:11.085 of marketing is like a big thing here. 92 00:03:11.225 --> 00:03:13.365 Yes. Um, so what advice would you have 93 00:03:13.385 --> 00:03:16.005 to other people in your shoes, in your role? 94 00:03:16.145 --> 00:03:18.965 Mm-hmm. You're someone that's fairly new to this role. Yeah. 95 00:03:18.965 --> 00:03:20.685 So walk me through, I guess what piece 96 00:03:20.685 --> 00:03:23.325 of advice would you have and what have you taken away, um, 97 00:03:23.465 --> 00:03:25.565 you know, that you're gonna be using, uh, for, 98 00:03:25.625 --> 00:03:26.805 for the business, for the company? 99 00:03:27.155 --> 00:03:29.925 Yeah. Um, so I think one big thing is 100 00:03:29.945 --> 00:03:31.045 be willing to experiment. 101 00:03:31.275 --> 00:03:33.405 Okay. So I think a lot 102 00:03:33.405 --> 00:03:36.845 of times there's like very like classic marketing tactics, 103 00:03:37.125 --> 00:03:38.445 materials, ways you can go about it. 104 00:03:38.505 --> 00:03:41.045 But that's not just the only way to do marketing. 105 00:03:41.465 --> 00:03:42.925 And um, just continuing 106 00:03:42.925 --> 00:03:45.725 to think about like from like a first principle standpoint. 107 00:03:45.725 --> 00:03:48.045 Like, does this actually work? Why does this work? 108 00:03:48.045 --> 00:03:50.805 What's the ROI on doing this action versus just doing things 109 00:03:50.805 --> 00:03:53.245 because you think there are like best practices 110 00:03:53.245 --> 00:03:54.405 or what you've seen online. 111 00:03:54.945 --> 00:03:57.325 So I think willing, be willing to try different channels, 112 00:03:57.345 --> 00:03:59.645 be willing to try different tactics, um, 113 00:03:59.665 --> 00:04:01.485 and try new ways to like, reach the people 114 00:04:01.485 --> 00:04:02.725 that you actually want to talk to 115 00:04:03.105 --> 00:04:04.565 and who would be like good customers 116 00:04:04.565 --> 00:04:05.565 and a good fit for your product. 117 00:04:05.795 --> 00:04:07.565 Awesome. Well thank you so much for your time. 118 00:04:07.565 --> 00:04:10.325 And again, you're meeting, we meet different people in this 119 00:04:10.415 --> 00:04:12.365 event here at the B2B Finance expo, 120 00:04:12.605 --> 00:04:15.245 anywhere from brokerage funders to heads of marketing, 121 00:04:15.245 --> 00:04:18.285 giving their pieces of wisdom to making sure 122 00:04:18.315 --> 00:04:19.645 that you run a good business. 123 00:04:19.705 --> 00:04:20.925 So thank you so much for that. Yes. 124 00:04:20.985 --> 00:04:22.405 And of course we're gonna have much more coming 125 00:04:22.405 --> 00:04:23.525 up, so tune in. 126 00:04:23.595 --> 00:04:23.885 Yeah.