1 00:00:00.385 --> 00:00:00.965 Hey everyone. 2 00:00:00.965 --> 00:00:01.965 Alison Berger here. 3 00:00:02.025 --> 00:00:05.485 I'm at the B2B Finance Expo in Las Vegas now joined 4 00:00:05.485 --> 00:00:08.165 with Sean Smith of Dedicated Financial. 5 00:00:08.295 --> 00:00:09.485 How's it going? It's 6 00:00:09.485 --> 00:00:10.485 Going good. Nice to 7 00:00:10.485 --> 00:00:12.245 officially meet you as well. 8 00:00:12.825 --> 00:00:14.725 So it's been a great conference already. 9 00:00:14.755 --> 00:00:16.045 It's second day, but very exciting. 10 00:00:16.665 --> 00:00:18.365 How, what's been exciting you? So the most, 11 00:00:19.405 --> 00:00:22.405 I think with this being the first year launching this 12 00:00:22.415 --> 00:00:26.365 event and seeing the large attendance, um, 13 00:00:27.185 --> 00:00:29.525 and I've been interacting with a lot of people from a lot 14 00:00:29.525 --> 00:00:31.445 of different, um, industry types 15 00:00:32.225 --> 00:00:35.005 and just getting positive feedback, uh, 16 00:00:35.005 --> 00:00:38.205 that people are excited and glad it went really well. 17 00:00:38.425 --> 00:00:40.205 So, you know, it's just you, 18 00:00:40.235 --> 00:00:42.005 there's a vibe and it's a good vibe. 19 00:00:42.185 --> 00:00:45.445 So it, it, this is a good launching pad, I think, 20 00:00:45.505 --> 00:00:47.005 for what's to come. So 21 00:00:47.545 --> 00:00:48.725 We love the good vibes. 22 00:00:48.875 --> 00:00:50.645 Tell me about how dedicated financial 23 00:00:50.645 --> 00:00:51.885 fits into the B2B space. 24 00:00:52.745 --> 00:00:56.525 So, uh, we service the portfolios 25 00:00:56.525 --> 00:00:58.605 of all the funders in the space, as well 26 00:00:58.605 --> 00:01:00.965 as doing backup servicing, uh, for those 27 00:01:00.985 --> 00:01:02.005 who provide their lines. 28 00:01:02.385 --> 00:01:05.165 So we have first party servicing, uh, 29 00:01:05.165 --> 00:01:09.085 which is actually our reps in Minneapolis, uh, 30 00:01:09.145 --> 00:01:12.565 for the funder servicing, uh, their portfolios as well 31 00:01:12.565 --> 00:01:13.765 as the backup servicing. 32 00:01:14.155 --> 00:01:17.125 Then we do third party, uh, commercial collections. 33 00:01:17.705 --> 00:01:19.365 Uh, we do asset management 34 00:01:19.365 --> 00:01:21.365 for any equipment leasing companies, uh, 35 00:01:21.435 --> 00:01:23.005 full service asset management, 36 00:01:23.345 --> 00:01:27.045 and then, uh, host of legal services from litigation 37 00:01:27.045 --> 00:01:28.245 to bankruptcy servicing. 38 00:01:28.245 --> 00:01:30.005 So kind of cradle to grave servicing. 39 00:01:30.375 --> 00:01:32.165 We're based in, uh, Minneapolis 40 00:01:32.265 --> 00:01:33.965 and, uh, I think 41 00:01:33.965 --> 00:01:37.645 what separates us is we're 1600 plus five star reviews, 42 00:01:37.725 --> 00:01:38.725 a five star Google rating. 43 00:01:38.825 --> 00:01:41.645 We don't use overly aggressive tactics. 44 00:01:41.935 --> 00:01:43.685 We're hyper-focused on compliance. 45 00:01:44.375 --> 00:01:45.485 We're a part of, uh, 46 00:01:45.585 --> 00:01:47.805 all three main trade associations in this space. 47 00:01:48.185 --> 00:01:50.325 So we ensure we know what's going on in the state 48 00:01:50.325 --> 00:01:53.645 and federal level, and we donate over 20% of our profit 49 00:01:53.945 --> 00:01:56.805 to nonprofits locally, nationally, and globally. 50 00:01:57.465 --> 00:01:59.045 Uh, so every aspect of 51 00:01:59.045 --> 00:02:01.125 what we do in business is tied back to giving. 52 00:02:01.985 --> 00:02:03.965 We love that. It's all about giving back. 53 00:02:05.105 --> 00:02:06.805 You know, in the end of the day, I think part 54 00:02:06.805 --> 00:02:09.005 of our secret sauce is every one 55 00:02:09.005 --> 00:02:11.605 of our team members back in Minneapolis knows 56 00:02:11.605 --> 00:02:12.965 that the excellence 57 00:02:12.965 --> 00:02:14.925 that they bring every day directly impacts 58 00:02:14.985 --> 00:02:16.165 how much we're able to give. 59 00:02:16.785 --> 00:02:19.445 Uh, because we tie those metrics all the way down granular 60 00:02:19.465 --> 00:02:21.525 to each person so they know the impact they're having. 61 00:02:22.025 --> 00:02:23.725 So that's the person I dedicated 62 00:02:23.725 --> 00:02:25.685 that you have servicing your portfolio, 63 00:02:25.875 --> 00:02:28.405 working your debt, handling your assets. 64 00:02:28.685 --> 00:02:31.565 'cause they know it's gonna help American gold star mothers. 65 00:02:31.635 --> 00:02:33.205 It's gonna help feed my starving children. 66 00:02:33.595 --> 00:02:36.645 It's gonna help free slaves in Haiti, uh, et cetera. Right. 67 00:02:36.865 --> 00:02:38.805 So you have a different level of level 68 00:02:38.825 --> 00:02:40.445 of motivation to do the job. 69 00:02:40.945 --> 00:02:43.205 Uh, much the same as I do as a CEO here. 70 00:02:43.625 --> 00:02:44.965 Um, I understand 71 00:02:44.965 --> 00:02:47.365 that growing the company means growing our giving, right? 72 00:02:47.585 --> 00:02:49.405 So yeah, it's, and that's the stuff 73 00:02:49.405 --> 00:02:51.365 where the giver's always more blessed than the receiver. 74 00:02:51.785 --> 00:02:55.845 You're the fulfilling side of life, right. Is in the giving. 75 00:02:56.025 --> 00:02:58.205 So it's, it's a core of what we do. 76 00:02:58.545 --> 00:02:59.725 That's lovely. And 77 00:02:59.825 --> 00:03:01.885 how do you see yourself growing for the rest of this year? 78 00:03:03.145 --> 00:03:05.805 Um, we're in a major growth cycle, which is great for us. 79 00:03:06.105 --> 00:03:09.765 Uh, there, um, defaults are up, 80 00:03:09.825 --> 00:03:11.165 not nothing alarming, 81 00:03:11.365 --> 00:03:14.725 I would say very much back in the pre COVI era where 82 00:03:15.395 --> 00:03:18.605 more than enough margin, uh, for everyone to operate. 83 00:03:18.635 --> 00:03:21.845 Well, um, trucking has been hit hard over the last year. 84 00:03:22.345 --> 00:03:24.965 Um, and that seems to be leveling out. 85 00:03:25.105 --> 00:03:27.205 Uh, still not without its challenges. 86 00:03:27.205 --> 00:03:28.805 There's a residual tail on these things. 87 00:03:29.305 --> 00:03:32.405 Um, and, you know, you gotta be looking at specific markets, 88 00:03:32.505 --> 00:03:35.405 but for the most part, but just in general, the percentages 89 00:03:35.405 --> 00:03:37.805 of accounts that are going to default is up. 90 00:03:38.465 --> 00:03:42.365 And so therefore that just is like automatic growth for us. 91 00:03:42.775 --> 00:03:45.725 We've also, uh, kind of grown into the largest in our space 92 00:03:45.745 --> 00:03:49.965 and we have really focused on compliance on a state 93 00:03:49.965 --> 00:03:51.805 and federal level and best practices, 94 00:03:51.805 --> 00:03:55.685 which has attracted a lot of, uh, clients and, 95 00:03:55.745 --> 00:03:58.805 and of that size that really care about those things. 96 00:03:58.855 --> 00:04:00.005 Where that, 97 00:04:00.345 --> 00:04:04.245 that's the first filter is we wanna make sure we're in 98 00:04:04.245 --> 00:04:06.045 compliance on a state and federal level with 99 00:04:06.045 --> 00:04:07.765 what we're doing and we're doing best practices. 100 00:04:07.825 --> 00:04:11.685 So, um, that's just led to a larger clientele 101 00:04:11.685 --> 00:04:14.565 that is more focused on that first, uh, 102 00:04:14.565 --> 00:04:15.845 before the almighty dollar. 103 00:04:15.985 --> 00:04:18.325 Not that we don't need to make sure we have top performance, 104 00:04:18.385 --> 00:04:21.885 but it only takes one bad deal, one lawsuit, 105 00:04:23.305 --> 00:04:25.685 one bad press thing to make 106 00:04:26.265 --> 00:04:28.045 overly aggressive tactics not worth it. 107 00:04:28.065 --> 00:04:31.885 And unfortunately, the, there's a reason why the collection 108 00:04:31.895 --> 00:04:35.165 space has its reputation 109 00:04:35.425 --> 00:04:37.845 and dedicated really goes in the face of that. 110 00:04:38.345 --> 00:04:40.165 And it's not through just what we say 111 00:04:40.265 --> 00:04:42.565 or putting flashy words on a website. 112 00:04:42.705 --> 00:04:44.845 It shows up in what other people say about us. 113 00:04:45.145 --> 00:04:47.125 The proof is in the pudding there. Right. So, 114 00:04:47.545 --> 00:04:49.685 And it sounds like it's a, it's a very good pudding. 115 00:04:51.355 --> 00:04:55.485 Yeah. Well, you know, um, yes, I like tapioca. Yeah. 116 00:04:56.315 --> 00:04:58.165 I'll keep that in mind for the next expo. 117 00:04:58.165 --> 00:04:59.765 And how's it been for you so far this week? 118 00:05:00.315 --> 00:05:01.605 It's been great. It's, I, I mean, 119 00:05:01.635 --> 00:05:05.325 I've been in this space since 2010, which makes me, 120 00:05:05.785 --> 00:05:07.725 but there's crazy, 'cause I mean, I was just talking 121 00:05:07.725 --> 00:05:11.125 with David Golden, uh, who had started Cabify, like, 122 00:05:11.185 --> 00:05:13.525 you know, been in the space longer than me, right? 123 00:05:13.665 --> 00:05:16.605 So, uh, I'm not even an OG in the 124 00:05:16.605 --> 00:05:17.645 space in comparison, some of these guys. 125 00:05:17.645 --> 00:05:19.765 But at the same time, there's so many new folks. 126 00:05:20.265 --> 00:05:23.285 And so it's this combination of seeing people that I, 127 00:05:23.385 --> 00:05:24.485 I'm truly good friends with. 128 00:05:24.605 --> 00:05:26.845 I mean, I, I, I just tell my wife, there's some people 129 00:05:26.845 --> 00:05:28.565 that I see on the road at these things 130 00:05:28.565 --> 00:05:29.965 and I spend more quality time. 131 00:05:30.465 --> 00:05:32.125 Uh, we were talking about Austin Moss earlier. 132 00:05:32.265 --> 00:05:34.485 We went out to a show last night. We went out to dinner. 133 00:05:35.005 --> 00:05:37.325 I said, heck, I feel like I've spent more time with Austin 134 00:05:37.325 --> 00:05:38.605 between the DR trip 135 00:05:38.605 --> 00:05:39.765 and everything else than I have with my 136 00:05:39.765 --> 00:05:40.885 best friend back in Minnesota. 137 00:05:41.105 --> 00:05:42.805 So these are real relationships. 138 00:05:42.805 --> 00:05:44.525 They're not just servicey level business, 139 00:05:45.155 --> 00:05:47.365 they're real friendships, right? 140 00:05:47.385 --> 00:05:49.285 So part of this is getting to connect 141 00:05:49.285 --> 00:05:50.725 with these people I've been seeing for over a 142 00:05:50.725 --> 00:05:52.125 decade at the same rate. 143 00:05:52.715 --> 00:05:54.085 It's exciting to meet so many new people 144 00:05:54.225 --> 00:05:55.925 and have people like, yes, 145 00:05:56.025 --> 00:05:57.325 I'm looking for someone in your space. 146 00:05:57.485 --> 00:05:59.405 I need help. So it's, it's kind of both, 147 00:05:59.425 --> 00:06:00.605 but it's, it's just been great. 148 00:06:00.725 --> 00:06:03.085 I I, I was bummed I couldn't come in Sunday. 149 00:06:03.245 --> 00:06:05.245 I came in really early on Monday morning, 150 00:06:05.345 --> 00:06:08.565 but next year I'll for sure be in for the entire thing. Uh, 151 00:06:08.965 --> 00:06:10.085 I will hold that to you. 152 00:06:10.645 --> 00:06:12.125 Hey, I, I, I was, uh, I made it 153 00:06:12.125 --> 00:06:15.405 to final table at the last poker tournament I was in, so, 154 00:06:15.745 --> 00:06:18.485 uh, let's go, you know? So yeah, it's been good. 155 00:06:18.905 --> 00:06:19.965 I'm so happy to hear that. 156 00:06:19.985 --> 00:06:21.685 So thank you for spending some time with me. 157 00:06:21.905 --> 00:06:24.605 And there's still more to come from the B2B Finance Expo.